AJ's Pool Service, LLC

pool cleaning service

About us

At AJ's Pool Service, LLC, we strive for 100% customer service and satisfaction. We love what we do because we are good at what we do. Locally owned and operated out of Long Island, NY since 2013 and out of Whispering Pines, NC since 2017. We specialize in residential pool service and repairs.

Business highlights

12 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.565 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.6
Showing 1-25 of 65 reviews

Ed T.
11/2023
0.5
First year was great, we wanted to switch over to salt water. He sold us a unit that he had for a really good price. It worked for about a month then failed. We had to wait u til the next season before the new part was installed. Within a week it failed again, my wife and I both called numerous times and left messages and never had a return call. We had to hire someone else to come and maintain our pool and try to repair we he sold us. The least they could have done was to call us back but they couldnâ t even do that.

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
1.0


Daniela V.
06/2023
0.5
SHITTEST POOL SERVICE!!! DO NOT BOOK WITH THEM UNLESS YOU WANT TO GET SCAMMED OUT OF YOUR MONEY!!! If I could post all the screenshots in here I would of how horrible he treated me through texts!!! I booked a pool opening with them and they came to my house removed the pool cover turned on the filter and just left without talking to me about what was done to the pool! When I asked him to let me know what was done for the pool and for a receipt he said to vacuum the pool and referred another pool company. He didnt send a receipt untill the next day because i kept asking for it and called him again for it. I tested the pool with pool strips to check the balance of the chemicals the day of twice to make sure everything was going good and the strips had no reaction 5 hours after he came & 14 hours after he came !!! I chlorinator wasnâ  t plugged into the pool and literally nothing was done I messaged him and asked him wtf & at that point I was really annoyed and mad he said yea its cracked I said isnâ  t this something you should of told me yesterday he said yea and nothing more. They are completely unprofessional and have horrible horrible horrible customer service!!! While Im asking questions for him to explain cause im out $200 HE BLOCKS MY NUMBER!!!! DOOOO NOTT BOOOOK WITH THEM I REPEAT DOOO NOTTT BOOOK WITH THEM!!!!!!!!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$195

Diane B.
06/2023
5.0
Anthony contacted me and was at my home two days later. Went about his job in a professional manner as well as giving us hints on how to close and!/ or open the pool. Will definitely use him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Alan R.
05/2023
2.0
We hired this company to repair our pool heater He repaired the pipe but there was a problem with a part in the heater that had to be replaced. We were told he could not finish the job because he was leaving town. He sent pix of the part to another company who would finish the job. The company he recommended called and wanted $375 to 'look at the problem'. This is completely unprofessional and not acceptable. We paid AJs over $300 and our heater is not working. Very disappointed

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
2.0

$325

felix b.
06/2022
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cameron J.
02/2021
5.0
Awnsers any questions you will have and easy to work with on scheduling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tiffany S.
01/2021
5.0
Dealt with a couple pool guys in the area before we found AJ. By the far most professional and reliable in the Fort Bragg area. Did an excellent job closing and winterizing our pool and set us straight after some bad advice from other guys. AJâ s Pool Service is definitely the way to go if you want to take care of your pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy C.
10/2020
5.0
Great job

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nilda N.
09/2020
5.0
Excellent Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Tom T.
09/2020
5.0
Anthony is answering all my questions and get the job done quick & clean. Price is very reasonable. Recommended.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

toni v.
06/2020
5.0
Anthony is super accommodating and responds quickly . Work was done as promised and no issues at all I highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick B.
06/2020
5.0
Prompt, courteous and thorough completion of job. Will hire him for fall closing of pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

troy f.
05/2020
5.0
Aj s pool service was by far the best pool service company i hired.I highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael D.
04/2020
5.0
Outstanding work from a skilled technician. I recommended AJ s Pool Services on our neighborhood web site. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerry E.
10/2019
5.0
So very Happy with my service. I have a new pool company for my next season!!!Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Luisa G.
10/2019
5.0
professional and on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

ONancy H.
10/2019
5.0
On time, did excellent job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alaine D.
10/2019
5.0
Rehired this pro from prior years. he is very good & I would recommend this pro. very resonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

william s.
05/2019
5.0
They opened the pool and added chemicals and put the ladders together which was a complete job at a fair price and met my schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$146

Pat W.
04/2019
5.0
Professional courtesy through communication is great. They will keep you informed of changes, updates, and no nonsense recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Jack P.
03/2019
1.0
He didn t fix my leak. Don t recommend this company at all. He doesn t know what he is doing

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


nancy b.
10/2018
4.0
Very personable excellent service

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Joan A.
10/2018
5.0
Excellent communication between office and home owner. Excellent and fair pricing.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DENNIS F.
10/2018
5.0
no nonsense, job done, if that's what you want call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2
    • 3

Contact information

634 Planters Row, Whispering Pines, NC 28327

http://www.ajspool.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

pool cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

AJ's Pool Service, LLC accepts the following forms of payment: CreditCard
Yes, AJ's Pool Service, LLC offers free project estimates.
No, AJ's Pool Service, LLC does not offer eco-friendly accreditations.
No, AJ's Pool Service, LLC does not offer a senior discount.
No, AJ's Pool Service, LLC does not offer emergency services.
No, AJ's Pool Service, LLC does not offer warranties.

Contact information

634 Planters Row, Whispering Pines, NC 28327

http://www.ajspool.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed