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AJ's Pool Service, LLC

Swimming Pool Cleaning and Maintenance Service, Swimming Pool Heaters Installation and Replacement, Swimming Pool Heaters Repair or Service,

About us

At AJ's Pool Service, LLC, we strive for 100% customer service and satisfaction. We love what we do because we are good at what we do. Locally owned and operated out of Long Island, NY since 2013 and out of Whispering Pines, NC since 2017. We specialize in residential pool service and repairs.

Business highlights

12 years of experience

Services we offer

Filter Repair, Openings/Closings, Pool Maintenance, Safety Cover Installation, Salt Water Conversions

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.565 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
6%

Filter reviews by service

Showing 1-25 of 65 reviews
Ed T.
Nov 2023
0.5
Swimming Pool Cleaning and Maintenance Service
First year was great, we wanted to switch over to salt water. He sold us a unit that he had for a really good price. It worked for about a month then failed. We had to wait u til the next season before the new part was installed. Within a week it failed again, my wife and I both called numerous times and left messages and never had a return call. We had to hire someone else to come and maintain our pool and try to repair we he sold us. The least they could have done was to call us back but they couldnâ t even do that.

Daniela V.
Jun 2023
0.5
Swimming Pool Opening & Closing Service
$195
SHITTEST POOL SERVICE!!! DO NOT BOOK WITH THEM UNLESS YOU WANT TO GET SCAMMED OUT OF YOUR MONEY!!! If I could post all the screenshots in here I would of how horrible he treated me through texts!!! I booked a pool opening with them and they came to my house removed the pool cover turned on the filter and just left without talking to me about what was done to the pool! When I asked him to let me know what was done for the pool and for a receipt he said to vacuum the pool and referred another pool company. He didnt send a receipt untill the next day because i kept asking for it and called him again for it. I tested the pool with pool strips to check the balance of the chemicals the day of twice to make sure everything was going good and the strips had no reaction 5 hours after he came & 14 hours after he came !!! I chlorinator wasnâ  t plugged into the pool and literally nothing was done I messaged him and asked him wtf & at that point I was really annoyed and mad he said yea its cracked I said isnâ  t this something you should of told me yesterday he said yea and nothing more. They are completely unprofessional and have horrible horrible horrible customer service!!! While Im asking questions for him to explain cause im out $200 HE BLOCKS MY NUMBER!!!! DOOOO NOTT BOOOOK WITH THEM I REPEAT DOOO NOTTT BOOOK WITH THEM!!!!!!!!

Diane B.
Jun 2023
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
$225
Anthony contacted me and was at my home two days later. Went about his job in a professional manner as well as giving us hints on how to close and!/ or open the pool. Will definitely use him again

Alan R.
May 2023
2.0
Swimming Pool Opening & Closing Service
$325
We hired this company to repair our pool heater He repaired the pipe but there was a problem with a part in the heater that had to be replaced. We were told he could not finish the job because he was leaving town. He sent pix of the part to another company who would finish the job. The company he recommended called and wanted $375 to 'look at the problem'. This is completely unprofessional and not acceptable. We paid AJs over $300 and our heater is not working. Very disappointed
Response from AJ's Pool Service, LLC
"We are very sorry that you feel this way. To be fair, you hired us to repair the broken pipe that cracked because you did not winterize your heater last year. Once the pipe repair was completed, we discovered the leak inside the heater. That is when we recommended another company to help with the heater repair. We spent several hours working on the pipes and upgraded your valves which were all cracked due to the failure to winterize. We strive to make all of our customers happy with their experience. We hope you are able to find someone that can repair your heater at a cost that you are comfortable with. Good luck and enjoy your summer. Thanks."

Felix B.
Jun 2022
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Great service

Cameron J.
Feb 2021
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Awnsers any questions you will have and easy to work with on scheduling.

Tiffany S.
Jan 2021
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Dealt with a couple pool guys in the area before we found AJ. By the far most professional and reliable in the Fort Bragg area. Did an excellent job closing and winterizing our pool and set us straight after some bad advice from other guys. AJâ s Pool Service is definitely the way to go if you want to take care of your pool.

Tracy C.
Oct 2020
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Great job

Nilda N.
Sep 2020
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
$160
Excellent Service

Tom T.
Sep 2020
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
$300
Anthony is answering all my questions and get the job done quick & clean. Price is very reasonable. Recommended.

Toni V.
Jun 2020
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Anthony is super accommodating and responds quickly . Work was done as promised and no issues at all I highly recommend

Nick B.
Jun 2020
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Prompt, courteous and thorough completion of job. Will hire him for fall closing of pool.

Troy F.
May 2020
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Aj s pool service was by far the best pool service company i hired.I highly recommend them

Michael D.
Apr 2020
5.0
Swimming Pool Heaters Installation and Replacement
Yes, I recommend this pro
Outstanding work from a skilled technician. I recommended AJ s Pool Services on our neighborhood web site. Thank you.

Gerry E.
Oct 2019
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
So very Happy with my service. I have a new pool company for my next season!!!Thank you

Luisa G.
Oct 2019
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
professional and on time.

ONancy H.
Oct 2019
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
On time, did excellent job

Alaine D.
Oct 2019
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Rehired this pro from prior years. he is very good & I would recommend this pro. very resonable

William S.
May 2019
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
$146
They opened the pool and added chemicals and put the ladders together which was a complete job at a fair price and met my schedule.

Pat W.
Apr 2019
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
$1,000
Professional courtesy through communication is great. They will keep you informed of changes, updates, and no nonsense recommendations.

Jack P.
Mar 2019
1.0
In Ground Swimming Pool or Accessories Repair or Service
He didn t fix my leak. Don t recommend this company at all. He doesn t know what he is doing
Response from AJ's Pool Service, LLC
"I'm sorry that you feel this way Jack. The fact that you wrote this review a whole year after I did work at your pool makes me question if you remember the events accurately. I attempted to fix the leak in the fountains. However, we determined that the leak was was inside of the concrete and masonry work. I explained that you needed to contact the pool builder or a mason. I feel that this is an unfair review but I wish you luck in the future."

Nancy B.
Oct 2018
4.0
Swimming Pool Covers Installation and Replacement
Yes, I recommend this pro
Very personable excellent service

Joan A.
Oct 2018
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Excellent communication between office and home owner. Excellent and fair pricing.

Michael S.
Oct 2018
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro

DENNIS F.
Oct 2018
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
$300
no nonsense, job done, if that's what you want call them.
Showing 1-25 of 65

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

AJ's Pool Service, LLC is currently rated 4.5 overall out of 5.

AJ's Pool Service, LLC accepts the following forms of payment: CreditCard

Yes, AJ's Pool Service, LLC offers free project estimates.

No, AJ's Pool Service, LLC does not offer eco-friendly accreditations.

No, AJ's Pool Service, LLC does not offer a senior discount.

No, AJ's Pool Service, LLC does not offer emergency services.

No, AJ's Pool Service, LLC does not offer warranties.