A Clean Solution LLC
About us
A Clean Solution is a family owned and operated full service carpet, fabric and floor care company serving the greater Raleigh North Carolina areas including Apex, Cary, Clayton, Fuquay Varina, Garner, Holly Springs, Knightdale, Morrisville, Rolesville, Wake Forest, Wendell, Youngsville, Zebulon. We are dedicated to providing you with the most amazing service experience ever and we have been doing that since 2001. We are committed to on time service, and communicating with you throughout the service experience. Our insured, licensed and IICRC certified team will treat your home and furnishings the way we would treat our own. At A Clean Solution, we take pride in our reputation, experience, education, systems and guarantee. A Clean Solution's technicians are certified by the IICRC, the worlds most recognized body of certification for carpet and upholstery cleaners. We do not use subcontractors. A Clean Solution uses only the highest quality, most advanced, state of the art equipment on the market today. Our "Big Truck" has a Hot Water Extraction system that cleans with water temperatures up to 260 degrees and has enough vacuum to clean two houses at the same time. Our systems will get maximum soil and spot removal with the fastest drying times for your floor and fabric without leaving a sticky residue behind. Our trucks are equipped with a wide range of cleaning agent. So whether you need a stronger restorative cleaning or a very gentle baby & pet safe cleaning, we can build a custom package for you. Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to make things right. If you are still unimpressed, we will offer a complete refund.
Business highlights
24 years of experience
Services we offer
A Clean Solution provides Carpet Cleaning, Cork and Lamanate Floors. Anti-Allergen Cleaning Services are available for clients with severe allergy conditions. Pet Urine Decontamination and Odor Removal are available upon request. We offer a line of Baby & Pet Safe Carpet & Upholstery Protectors., Oriental Rug Washing, Tile & Grout Cleaning & Sealing and Leather Upholstery Cleaning. Specialty services are available for Hardwood, Upholstery Cleaning
Accepted Payment Methods
- CreditCard
Reviews
4.819 Reviews
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Showing 1-19 of 19 reviews
Vicki B.
May 2017
I had done some research regarding the best methods used to clean Oriental rugs. The method presented by A Clean Solution seemed best to follow the recommendations that I had found. I liked the idea that my rugs would be given great individual attention and care. I was pleased with the job that they did and would happily hire them again in the future. I was also grateful that they were willing to hold onto our rugs for about three weeks while work was being done on the floors in our house. They were very customer friendly and did a great job on our rugs. I would definitely recommend them!
LAURA W.
Apr 2015
He did a fantastic job. He was very knowledgeable and professional. He was very nice and he came back and made sure everything was right. I would absolutely use him again.
Sarah J.
Mar 2015
I have used A Clean Solution before, and the carpets always look perfect. It's fairly quick and doesn't leave the carpets really wet, just barely damp. Totally pleased every time.
David G.
Sep 2014
He has cleaned our carpets for the past 4 years or so. Always shows up on time. Easy to schedule with. Works hard. Sweats. Moves small items. Gets stains out. Doesn't leave a mess. I think he is not leaving any soap in the carpets because they stay clean for while until my three children make them dirty again.
Joanna T.
Oct 2013
Amazing!!! Originally called to have our oriental carpet cleaned (10 years old and never cleaned). Scott picked it up that afternoon (Monday) and returned it Friday morning (earlier than promised!) He is an incredibly nice and professional person. The carpet looks fantastic! Price was more than fair! We just bought a home and I asked him to assess/give me a quote on cleaning our hardwood floors and wall-to-wall carpets (sunroom, family room, stairs, hallway, four upstairs bedrooms). Scott told me that the hardwoods really just needed a good vinegar/water wash, not his professional cleaning. I was greatly impressed by his honesty, as he could have easily said they needed a professional cleaning and charged me for such, and I wouldn't have been the wiser. He did recommend cleaning the carpets, they did have stains on them (which I thought were permanent because the seller had supposedely had the carpets cleaned in July), and my daughter has severe allergies. He explained that he uses no chemicals and what he does use is baby and pet friendly. Scott knew that we were anxious to move in, so he offered to come out the next morning -- Saturday -- to clean the carpets. We were blown away by his desire to help us expedite our move-in process. When he was finished with the carpets, he left all of the ceiling fans on to aid in the drying process and gave me instructions on when we could walk on them/put furniture on them. The carpets look new! All of the stains are gone! He was so respectful of our home and time. We got so much more than what we paid for! We will definitely use Scott for any future carpet/hardwood cleaning needs and will recommend his services without hesitation. We couldn't imagine a better experience. Thanks Scott!
Marie M.
Oct 2013
OMG...I nearly had a heart attack when I sat down in my beautiful upholstered chair with a glass of red wine and it sloshed out the glass and onto the fabric!! I thought it was ruined and my husband was never gonna let me replace it. I called A Clean Solution the next day and Scott came out to my house, treated the stain, the chair looks brand new and it didn't cost me a small fortune. The professionalism and service was absolutely perfect...thank you!!!
Sondra L.
Sep 2013
It went great. Nothing more needs to be said. Scot is very professional, on time and does it well and I have always been happy .
Maggie C.
Jun 2013
It went well. Scott was efficient and did a great job. He was careful to keep me informed on price when anything extra needed to be done. When he finished, the bathroom and shower looked like new!
Kelly A.
Apr 2013
They are fabulous. He is the nicest man. If something ever comes up, he will come right back out to make sure everything is right. He is fast, neat, clean and very efficient. His cost is very reasonable and I would highly recommend him.
Sondra L.
Jun 2012
It went great. they arrrived on time , went right to work and finished in about 1- 1 `/2 hours.
Elizabeth M.
Nov 2011
Came home one day, to find that the dog had gotten a bag of candy corn from the pantry. Needless to say, she ate the whole thing, and then proceeded to throw up on our Oriental rugs. I tried to get the orange stain out of the rugs, but didn't have any luck. So... I joined Angie's list and started looking for someone that was highly recommended. I am so glad I did. All appointments were on time. Our rugs look amazing! They feel clean, they look fabulous, and there is no odor. Definitely the company for me!!!
SHERYL S.
Oct 2011
.I called A Clean Solution and was able to make an appointment for the next day. Scot came out and spent over an hour trying different cleaning solutions that would work on those particular stains. He also cleaned the seats of four other chairs with the set. He was cheerful and professional throughout the experience. Even when I called him the day after that to tell him that the chairs had dried that the stained areas actually looked cleaner than the rest of the chair seat. He came out the next business day and treated both chairs again at no extra charge. Later that day the chairs dried and looked uniformly clean. I could not have been more pleased with the service and Scot's good-natured demeanor and professionalism.
Judith P.
Oct 2011
Excellent! See above comments.
George G.
May 2011
He did not assist in moving the furniture as he said he would. He cut the carpet too short in places which are beginning to fray, and the tack strip is not holding less than 30 days later. The carpet in the area of main concern to me was not tacked down, and can actually be lifted from the floor and quot;nowand quot;.
When I pointed this out to him he said he would address it. I inspected it and informed him that it was lifting and the tack strip by the door was not holding. He called me back and said after consulting with another expert, they would have to come out to determine and quot;ifand quot; my carpet could and quot;actuallyand quot; take a stretch.
I understand that I have builder grade carpet and it was discussed this in great detail at our initial meeting. If there was a question as to whether the carpet could or could take a stretch, it should have been determined, discussed, or mentioned at the time of evaluating the job. I had scheduled a cleaning to be done two weeks after the stretch. Based on the lifting of the carpet I don't feel comfortable putting water on it. I will probably take my chances with a dry clean to prevent any further lifting of the carpet.
He was very personable and nice and I think the price was fair if the job was holding; but in today's economy I don't have $100.00 for job that after the fact, may not have been adequate or appropriate for my needs.
When I pointed this out to him he said he would address it. I inspected it and informed him that it was lifting and the tack strip by the door was not holding. He called me back and said after consulting with another expert, they would have to come out to determine and quot;ifand quot; my carpet could and quot;actuallyand quot; take a stretch.
I understand that I have builder grade carpet and it was discussed this in great detail at our initial meeting. If there was a question as to whether the carpet could or could take a stretch, it should have been determined, discussed, or mentioned at the time of evaluating the job. I had scheduled a cleaning to be done two weeks after the stretch. Based on the lifting of the carpet I don't feel comfortable putting water on it. I will probably take my chances with a dry clean to prevent any further lifting of the carpet.
He was very personable and nice and I think the price was fair if the job was holding; but in today's economy I don't have $100.00 for job that after the fact, may not have been adequate or appropriate for my needs.
Response from A Clean Solution LLC
"At the initial meeting, I evaluated the project, it appeared to be a standard restretch and cleaning of the carpet. While going over the details, I explained that all of the furniture would need to be moved prior to our arrival. The customer had a piano and fully loaded book shelves. I explained that we do not move these items, EVER, its even on our website. After the details were agreed on, we booked the apointments. One for the restretch and one the following week for the cleaning. When I arrived, the customer was moving furniture. I started stretching the carpet and discovered that I would need to install a patch at the edge of the fireplace (this was due to the 6 inch stretch required to remove the ripples in the carpet). I did not charge for the patch. After I installed the patch, I started working on another area of carpet and watched the customer take her hand and pick the patch apart, then tell me that the patch came out. I replaced the patch at no charge and finished the project. I then confirmed the date and time of the apointment for cleaning the carpet. This was the second confirmation. I arrived back on the day that was confirmed and the customer tells me that the apointment was for the following week and I will have to come back at that time and at my cost. I agreed to the following week. The evening before I am due to go back, the customer calls and tells me that the patch has come back out and that several areas of the carpet are loose again. I have been patching carpet for 6 years and I have never had one just come out. Knowing that I had stretched the carpet to the 4% recommended limit, I called a carpet inspector to get his input. Due to the age and grade of carpet and risk of delamination, he recommended that I refer the customer to a carpet dealer and get their people to work the carpet. This was due to liability in case of total delamination with another stretch. I referred the customer to the recommended dealer and issued a total refund."
Stephen F.
Nov 2010
Fast, efficient and courteous.
Mary D.
Aug 2010
The website is very good. It gives very good instructions on how to prepare and what to expect (what to move, etc.). It was very easy to prepare, since I didn't have to move any furniture. All I had to do was remove non-furniture items off the floor. He arrived very promptly, worked very efficiently, and got rid of the stains! He was friendly and polite. And I must add that the "he" that came to do the cleaning was the business owner himself! The work was not intrusive (all I had to do was keep the cat out of the way for a few hours). And I could walk on the carpet immediately (although I chose to leave the house). The next day, I simply removed plastic squares and blocks from under furniture legs. I will definitely call him again.
Dawn R.
Jul 2010
He got lost - which frequently happens as our address doesn't show up on most GPS devices - but called and explained. He arrived, walked through the house with me and made sure he understood what all I needed done. He set right to work and went about his business without disturbing me - as I was working. He had to do the couch a couple of times to get it presentable but put in the effort. He was polite and professional and finished the job quickly. I was surprised at the results - stains were gone and the carpet and couch looked better than I had hoped. I would definitely use Scot's services again.
Lanakila A.
Mar 2010
This was the second time we have used this company for this problem with this particular rug. The kitty manages to take a liking to the rug periodically and then returns over and over. We thought the rug was ruined the first time and Scott was able to not only clean to my satisfaction, but the kitty didn't bother it for almost a year. As pet owners know, usually once a spot is soiled repeat violations are inevitable. I don't think that the kitty's problem this time had anything to do with residual smells in the carpet from the first cleaning, so kudos to the company! The rug was returned this time in the same perfect condition that I expected and I'm always thankful for the prompt pickup and delivery too.
Kim S.
Mar 2010
They were reliable, courteous, trustworthy, and efficient. They moved the furniture on their own. Their price was also reasonable.
Licensing
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FAQ
A Clean Solution LLC is currently rated 4.8 overall out of 5.
A Clean Solution LLC accepts the following forms of payment: CreditCard
No, A Clean Solution LLC does not offer free project estimates.
No, A Clean Solution LLC does not offer eco-friendly accreditations.
No, A Clean Solution LLC does not offer a senior discount.
No, A Clean Solution LLC does not offer emergency services.
No, A Clean Solution LLC does not offer warranties.