PARKS COLLISION

Left car overnight and was ready the following afternoon as planned. And they have a PERSON who answers the phone when you call. Damages repaired to the point it looked like a replacement bumper. Hope never to need them again, but would certainly go back and recommend the same for others.

Good, not great. The owner is very nice with great customer service skills. He gives a more than fair price. The only issues I had was having to go back to him twice. Once ordered the wrong headlight bulb, and when he replaced a headlight, it actually prompted a warning light that he was unable to fix. He did tell me to take it to someone and he would pay the bill. I have been out of the country until just now, so I haven't had a chance with that and Covid restrictions before I left. I believe he will cover that cost, but again that's another trip/hassle that obviously I don't prefer. In my mind, I feel like he is so busy, he has to little time to make sure that his guys are doing A+ work and in my mind his business quality suffers as a result. Just my opinion. With that being said, his pricing is more than reasonable. To some extent maybe you get what you pay for? It's not that I wouldn't use him again, because I probably will until he finishes what he is supposed to. I'll give him another chance and if it fumbles along more, then I'll know its more than coincidence.

Spectacular, beyond expectations! Obviously takes great pride in work! Have another car I'm going to make an appt for.....

All went extremely well - I would definitely use them again; and have recommended them to one of my friends who needs similar work done.

Everything was great! I have been to Parks before and was once again, happy with the outcome.

Everything went great. We got a ride to the car rental place when the rental company didn't send a big enough car.

terrific....job was done in a day!!!! Service and followup from Parks was great. Works as a service provider for our insurance company too, seamless process!!!

unknown

I showed up early, and David got me in right away.  He was  helpful, professional, and was even able to help me with a non-related problem (a loose section of my bumper).   He originally estimated that the scratches were deeper than buffing would solve, but decided to try it "just in case".  And it worked!  I really appreciated him taking the time to try the lower time / lower cost option first...very ethical and quality service. 

unknown

We had a very good experience with all work being done as promised. Price was considerably less than 2 other body shop estimates. We are very pleased with the results and would use Parks again for any other body shop issues.

My son was in town visiting from New Jersey where he was quoted $600 for safety repairs to pass inspection only.
Park Collision quoted $60 for the same repairs. The work was done promptly while we waited--about an hour.

unknown

Getting the appraisal was quick and easy. Scheduling an appointment to get my car fixed was quick and easy too. Parks got my car in right away. The woman who hit me was paying out of her own pocket to get my car fixed, and Parks was able to do the work for half the price quoted by most other auto body shops. Parks did a great job! Due to humidity and rainy weather, the paint job wasn't finished on the estimated day. That put me in a jam since I didn't have a rental car. David was willing to work with me and accommodate my transportation needs by lending me a rental car. He also offered to drive my car to me when it was done. I ended up being able to figure out my transportation situation without having to take him up on his offer, but I sure did appreciate his willingness to accommodate me! The reason I chose Parks was the good reviews on Angie's List and Google, I was not disappointed! Thank you David and thank you Parks!

Unfortunately, I was rear ended and the other driver's insurance company Nationwide paid for my repair. I got the name of some preferred providers from Nationwide and have to say I can tell why they prefer them. The service was prompt, the progress on my car communicated clearly, the office staff incredible and I would trust the person who supervised my repair with any of my cars. You seriously can't beat the service. The car looks great and it made the bad experience of having to get it fixed into an easy experience. Thank you!

Unfortunately for me, this was the second time I needed auto body work and the second time I used Parks Collision. As usual I got an estimate on the spot. When I brought it in, they finished faster than they had predicted and at the price quoted. You can't even tell that there's a new fender. Everyone is pleasant and helpful. Although I hope I won't need to use their services again, I would definitely go back.

I was greeted and helped immediately. After carefully looking at care explained to me that it would be costly to repair scratches, however, they were not deep enough to risk rust or other body issues. Repaired mirror on the spot with no charge - I will return to them when I can finance work.

Our Volvo got rear-ended by a 93-year-old guy in a Cadillac. Nobody was hurt, but the Caddy's front end was demolished. Our Volvo had a crushed rear bumper and some structural damage underneath. Both the old guy's insurance company and mine recommended Parks. I've used Parks before and they did outstanding work then, so going to them again was an easy decision. Parks did a super job and their quality is first-rate. They had to replace a body pan, rear bumper, and all the supporting hardware, and straighten out a couple of panels. They matched the paint perfectly. Even though it's a 9-year-old car, you cannot tell what they fixed and repainted, and what was original. The car drives just as it did before. We had a delay due to parts availability when Parks found some things that needed to be replaced, but I'd rather have them take their time and do it right the first time. Which they did. If you want your car fixed properly, take it to Parks!

I had only owned the car (brand new) for a month before my neighbor backed into it. The first body shop I went to in town didn't do a great job on the car - luckily I found Parks Collision to help fix the problem. Fantastic body shop to work with - up front, friendly, professional, and honest are just a couple of words to describe Parks. My only regret is that I didnt take my car to them in the first place. Definitely take your car here first for a hassle free experience!

unknown

This was one of the best experiences I have ever had with any repair person and provider. David is friendly,caring and is concerned with customer satisfaction and quality of work. Parks is a paradigm for any and all service providers. If you are having a bad day, just stopping by Parks will cheer you up.

Could not have been a better experience. We were treated with kindness and concern over hitting the animal. The repairs were performed the day after the car arrived. The only reason for waiting a day was to order replacement parts. The car was ready before the time we were told to expect it. And they handled everything with the insurance company. It was as painless an experience as possible, after having had such a painful experience as hitting an animal.

I called David on Wednesday April 2nd. I explained that a branch had fallen in the high winds and damaged the car. He said come by and I will take some pictures to get the ball rolling. I dropped by the next day. He told me that since my car was not so badly damaged as to make it undriveable or in danger of leaking, would I mind waiting until the next week to bring it in. Apparently others had the whole tree fall on theirs so he was swamped. I made a plan to bring it in on Tuesday. I brought me car in the following Tuesday. David was surprised my car had only 2021 miles on it. But he assured me not to worry, he would fix it so I would not even know it had happened. I had forgotten my emergency money above my visor in my rush to drop off the car. David called me later that evening and told me he had found it and was putting it in my glove box. The called assured me I had left my car in the right hands. Thursday I called and David said he had ordered the cover for my side mirror, but when he was installing it he realized he had missed a small crack and thought it would be best if he replaced the whole mirror since the car was so new... It should be perfect! On Friday I called and he said the part was getting delivered in the early afternoon. He thought it best that I get a totally completed car so he asked if I could give him another couple of hours to make it Perfect. I arrived at the agreed upon time and my car sat out front of the shop... And it was PERFECT! I could not see any variations in the paint job, no longer was there twigs sticking out of the sunroof. All the dents were now smooth as glass. David told me he had also fixed a small dent in the trunk, which I had not even noticed. He said from the angle it was obviously from the same limb. I will take any car I have to David at Parks. His work, communication, professionalism, cost, willingness to work with my insurance company... The whole experience with Parks Collision was nothing but Perfect!

Would rate Parks A+ in every aspect. Flexible with scheduling; work completed in one day; bumper matches the rest of car better than it did before it was repaired and painted. Very fair pricing for excellent service! Made arrangement for paintless dent repair while he had the car for painting and repair - very convenient! Highly recommend to anyone needing paint and body work!

From first contact to picking up the car, Parks Collision was helpful and professional. I had an estimate within ten minutes, which was faxed immediately to the insurance company. Parks was able to schedule the repair within four days and delivered it back on the day it was promised. I can't even tell that there's a new door. It matches perfectly. When there was a payment glitch with the insurance company, Parks took care of working it out with the carrier. Thankfully I don't have a lot of experience dealing with body shops, so I appreciated having a professional guide me through the process and making sure it was painless. And, all done with a smile! I would highly recommend Parks!