SUMMERFIELD TIRES & AUTO/SUMMERFIELD AUTO REPAIR

It took 2 hours for them to change my oil and tell me my vehicle couldn't pass a safety inspection, because it needed new ball joints, which they would gladly fix for $954.00! I showed my vehicle to two mechanic friends who both said my ball joints looked fine. I went somewhere else for inspection on the same day and passed.

The car has had LEGAL window tint on the car for years, never any problem passing inspection anywhere else. The tech at Summerfield failed the car for the windows being to dark and leaking power steering. After failing the inspection we took the car to a window tinting business to have put a meter put on the windows and it was certified legal, NO ISSUES. I also could not see any leaking power steering issues. With he new law passed last year in NC that once you take your car somewhere you cannot and don't pass inspection you can't go somewhere else. I figured we would have a problem if we didn't have the tint removed. SO I spent $115 dollar and 6 hour of my son's time to handle this issue. We took it back to Summerfield and found out the tech was reading his meter for window tint WRONG and there was not leak in the power steering. I am done with the place. I have spend thousands of dollars with them over the years but this is it for me. I will "steer clear" of them now. (with no tint on my windows)

For my make and model, a reasonable cost to replace radiator, hoses, and coolant is easy to find with Google. I stopped at three places and received high estimates and bored service writers. At Summerfield, Kevin immediately understood what was needed and had an estimate ready in less than 10 minutes. It was 3:00 p.m., and the work was complete by 5:30. Thus, Summerfield gets the A-rating!

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All work has been done superbly.  I'm a good mechanic but don't always have time.  I use these folks as my default providers and trust them to be honest, cost-effective, and punctual.  They know what they are doing.  They will provide me drop-offs to work, etc when needed.

The experience at Summerfield was great.  I had a nearby competitor attempt to upsell things I did not need (calipers, rotors and pads).  Without alerting Summerfield to the other quote they went about the work in a timely, knowledgeable, and honest manner.  Instead of spending 830 on things I did not need, I received a professionally completed service for 240. 

Good

We have used them for an oil change and something else, I think it was an inspection I took it in for. They are fine. We used them over a year ago. I don't remember how much it cost. They were quick in their work
I would use them in the future

To start with, it was closing time for them on a Friday afternoon, I got there at their Waxhaw location hoping they could work us in, they went the extra mile and stayed an extra 45 minutes to complete the repair on my wife's Toyota. I really appreciate the extra effort on their part. Thanks again to  Summerfield Auto in Waxhaw NC.

responsive, prompt, courteous, future service recommendations
this shop is really competent, skillful and trustworthy, and the manager is top notch

I would use them again, I really liked the extended shop hours. A life saver!

I'm new to the area and was recommended to this facility. Doug, the manager, was very helpful. Checked the breaks and was honest about what was needed. I was in and out in a short time.

The inspection was performed fine. The issue I have is with the assessment of the leaking transmission fluid. The discovered the leak was coming from the driveshaft. This vehicle is covered under a manufacturers 5 yr/100k mile warranty. They told me what the problem was and how they could begin repairing it. I never thought about the drivetrain warranty until a family member mentioned it should be covered. I was able to call them off repairing the driveshaft before they started. In my opinion they should stay apprised of the different manufacturers warranties and advise their clients when something (other than minor stuff) should be covered. This was major and they should have said something. Won't go back again, trust lost is tough to regain.

Summerfield's was great!
They were able to get my tires in quickly and recommended a good brand that helped with the noise problem I had with my Volvo Factory Tires.  My price included a regular balance/rotation service on a regular basis which they send me text alerts for.  I will use them again and highly recommend.

They are excellent! They have a brand new facility and they do a great job!

Quick and reliable auto service. Great for oil changes and minor car repairs that you can wait for in their comfortable waiting area.

This shop located in Waxhaw is where the superstar-mechanics are--I am an old hand and have had a few cars,  which I have usually driven until the wheels came off ,so you can  take it from me that at this shop you will find mechanics you can really trust.--They know their stuff and they listen to you and carefully and skillfully assess, and if need be, fix each concern.  One of the guys in the shop even did a small welding job on a christmas dish display rack for my wife for free.   If you need or think you might need auto services of any kind you would do well to head right to this shop on N. Broome Street.  YOU WILL LIKE THE RECEPTION YOU GET.

.I've been taking my car there for years. They are always very prompt and very honest. They are done in like half an hour. They don't try to talk you into any services you don't need. They are very professional and honest. I will continue to go to them.

Everyone was very helpful. They scheduled me at the last minute, picked up the transmission fluid and were very careful with the car putting it on the lift. All went well. I'd definitely go there again!

For oil changes, Summerfield is a first come, first serve.  Dropped the car off around 8:00 a.m. on a Saturday and got a call around 1:00 p.m. to come pick the car up.  Service was complete.

The ultimate auto repair professionals!!!!!!!!!!!!!!

I have been using this company for years now and they continue to do great work. I took my car in and they gave me a ride to work while they worked on it. I told them to check for an oil leak and look at the rotors since the steering wheel would vibrate while braking. They called me within an hour to tell me what was wrong and how much everything would cost. They had the car ready a few hours later and sent someone to pick me up. The brakes are now working smoothly and there is no evidence of any further oil leaks. I have used this shop for about 7 or 8 years now and will continue to use them as long as they keep their quality and customer service up.

The only issue we experienced was that we were not called to be updated on the progress of the car. They said they would call when they found out what was wrong and when the work was done, but it seemed like it was taking too long and when we called they did know what was wrong and the car was finished, they just hadn't gotten around to calling yet.