Cobblestone Mortgage Corp: Norma Rowe

This is our second time working with Norma Rowe. We got our home mortgage though her when we bought our house in 2015 and liked her so much that we used her again when we refinanced in 2021. She is efficient, thorough, and patient. She answered all our questions, and got us a great rate. She is passionate about her job and we trust her 100%.

Norma is very experienced and knowledgeable about refinancing options. With 1 phone call she explained all the different options and rates we had available and how the rates were controlled and where they were coming from. She is incredibly efficient in her work. We refinanced our home mortgage in less than a month. She definitely moves quickly, but not too fast. She went over some options with us on a Friday afternoon, and we realized we didn't understand what she had quickly gone over, so we called her back and she took the time to spell it all out for us late on a Friday. --Great Service.

Norma was fantastic to work with. Always responded in timely manner and worked towards what I felt was best outcome for me. Would recommend to anyone looking to purchase a home and would use her services again.

Thanks Norma, 
I have been attempting to refinance my house for the past seven months in an effort to escape the claws of a predatory mortgage servicer. Much to my dismay communication from well-known big mortgage, lenders are scripted and lack empathy.
 Little did I know the best was yet to come....Norma is attentive, knowledgeable, meticulous and an advocate for the underdog. She is on a mission to arm and educate consumers. Norma is the epitome of professionalism, solidifying her company at the very top regarding industry standard. What a Life altering experience………it only takes one to dismantle the mold and revamp your perception.

Norma Rowe is the best! We have done several loans with her to date, and everyone has gone through without a hitch. She works diligently to get us the best terms possible, far exceeding anything we could have done locally. And all this with a quick, efficient, and thoughtful process. You can trust Norma to do it all perfectly, the first time.

This is the second time we have worked with Norma and for a second time, she delivered!! She is amazing and I would recommend her to anyone who is looking to buy a house. She is really a wonderful person and mortgage specialist. We had some issues with the house and Norma stayed on top of everything we needed to do, even went so far as giving me her personal cell number to keep her looped in. I actually feel like we have become friends thru this process. She answers any and all questions, you really know she is on your side and will protect you.

Norma was great, everything was very smooth, we didn't hit a glitch anywhere that i knew of. She was always available and patient with my many questions. Everything was taken care of in a timely fashion and we were able to close without any delays, actually a day earlier than we had originally planned.

We worked with Norma on a home purchase where we did not use a real estate agent. Norma helped keep us and all parties involved on track so we could close on time. We ran into a title issue that jeopardized our interest rate and closing date. Norma was aggressive in doing everything she could to help us and advise us through the process. We did thankfully, close on time with the interest we had locked in. She always provided excellent customer service and responded very promptly any time we had a question. We would definitely recommend Norma and Cobblestone Mortgage.

Even though this mortgage company was not close to home, communication was consistent and thorough so that the closing went smoothly.

Norma went above and beyond helping us. She made sure we got the best deal possible and was extremely responsive to emails/ phone calls. We were so happy with her services and would absolutely recommend her to friends or use her again if we ever need to. Highly highly recommend!

I used Cobblestone to refinance and then again to obtain a mortgage for my new home. The best endorsement I can give Cobblestone is that I am a repeat customer. Norma is extremely knowledgeable and responsive. She provides great recommendations and directions to help save you money and eliminate stress from the process. I encountered a couple of speed bumps along the home buying process and Norma was able to partner with me to quickly right the course. Overall it was a pleasure working with Cobblestone and Norma. I would highly recommend her services to anyone!

Norma put together a mortgage to purchase a home. This is the difference when you use Cobblestone. My current home was under contract and had a closing date of March 16th. I had a contract on a house I was going to purchase for the same closing date of March 16th. Norma was working on the mortgage for the new property. As things happen, found out the property i was going to purchase had structural issues. Had to walk away from the house. Norma advised that if you find a home you want to purchase we could close in 10 day which would be March 16th again is the closing of the sale of my current home. WOW, OK if we find a home lets do it. We found another home we truly loved. The current home owners advised they can move out in 10 days. It was a crazy ride but again Norma pulled it off. Will always use Cobblestone for property purchases. They also get the best rates.

Absolutely wonderful to work with. I highly recommend.

Simply the best refinance experience ever. Norma is awesome--courteous, thoughtful, well-informed, patient and prompt with emails. She walked me through everything from beginning to end, and was available even after everything was over--sort of like an old friend I never met. Please check out before you do Lending Tree or something like that. I highly recommend this company--you just can't do better.

While we were trying to decide whether to make an offer, I called Norma late on a Friday afternoon and she instantly worked with me to tell me what the costs/payments might be, whether we would most likely qualify for the amount we were thinking, and how long it might take to process the loan. So, after we decided to buy and needed to apply for the loan, Norma was very professional, extremely efficient, communicated quickly and clearly, and just made the whole process easy and smooth. She works with many lenders so did a great job finding the one appropriate for this particular financing. If there were any issues with the lender, the lawyer, or other folks involved, she took ownership and made sure they were resolved quickly. Overall, just like the first time, she did a great job and we would go straight to her again if the need arises.

Norma took the time to listen to what we were looking for and she broke down the whole process and what our mortgage options were in detail. She made everything easy to understand which was great as first home buyers. We would absolutely work with Norma and Mike again and highly recommend them!

Norma and her team are very professional and patient during the refinance process. Norma spent the time walking through all of the options and also helping up put together all the documents there were needed.

Norma was very patient in answering all my questions from start to end, at all stages, even after the closing. She was going on a Thanksgiving holiday when I first approached her. She was going out of country but still made sure that my qualification letter was issued on time. She replied to my queries over the emails. Once the property was identified she quickly processed all the paperwork. With rates changing everyday, she gave me advice on when to lock and when to wait. She processed my mortgage through a bank which never sells their mortgages. She was personally present at attorney's office at the time of closing. Throughout the process, she was very professional and courteous. If you are looking for the cheapest deal then there might be other options if you are willing to risk last minute surprises. With Cobblestone I know that I got a good deal through a reliable broker and with no surprises or buyer's remorse. Thank you for your services.

Very, very well. Norma worked tirelessly. Keeping ahead of the process each step of the way. I had a former career in the mortgage business, and I can honestly say: Norma is the best mortgage professional that I know. She was succinct, extremely knowledgeable, and professional. At every point of this process I knew exactly was to expect and what was expected of me. She's just great!

Smoothly, efficiently. Norma was always on top of things. The closing took place at our home! Can't get any more convenient than that. Norma kept us apprised at every juncture as to how things were progressing.

Norma at cobblestone is e best! She was extremely knowledgeable and walked me through every step of the process and let me know what to expect. She was able to answer even the questions that I didn't even know to ask and was able to help clear our refi in less than 30 days! .She was very easy to get in touch with and always responded within a few minutes. I will definitely be using her again!!!!

I worked with Norma to secure funding for my first home purchase. From the very first time I called Norma, she was extremely transparent, straightforward, and full of energy (lol) which gave me the confidence to select her as my mortgage lender. Throughout the process, Norma was readily available to answer any and all questions I had about the mortgage process, especially towards the end when numbers were coming in. During my first conversation, she stressed the importance they put on being prepared to close and not delaying the process. I HIGHLY suggest Norma to anyone looking to buy a home in the Charlotte area and want to eliminate the stress and BS one may experience from another broker. She was truly a pleasure to work with.

The whole refinancing experience went very well . The closing was on time as promised and handled with true professionalism.

Knowledgeable, Professional, Detail Oriented. Norma is excellent! She coordinated everything and our refinance went smoothly. Norma explained everything up front and was very accessible throughout the entire process. She took the time to discuss our options, answer all our questions. Top Knotch Service. Will definitely use again and highly recommend to others.

Very well. Norma is very helpful and efficient. She spends time explaining everything and is available for any questions and issues throughout the process. She's extremely knowledgeable and good at what she does.