Founded 1990 • With Angi since June 2006
Business Highlights
Emergency Services OfferedAmenities
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Yes
Warranties
No
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Bonded
Insured
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Verified Reviews
Showing 1-25 of 79 reviews
Steven A.
06/25/2018
tech was great and the carpet came out wonderful. While we didn't have to do the carpets to sell the house, the cleaning will make the new owner very happy.
Description of Work
Five rooms, stairs, and landing
Category
carpet cleaners
Service Provider Response
Thanks for sharing your experience. We are also very happy that it looks wonderful! The new owners will be thrilled!Wayne H.
06/20/2018
Office staff, Amywas polite and detailed everything I needed done with patient explanations. Andrew came couple days ahead to evaluate, look at, measure, and give an estimate of cleaning. He examined the composition, and fabrics in upholstery and the rugs. Austin came right on time the day of cleaning. He was persobable, neat, efficient and careful with my surrounding hardwoods.
Description of Work
Cleaning of sofa, two area rugs, and mater bedroom/closet wall-to/wall
Category
carpet cleaners, upholstery cleaning
Service Provider Response
We enjoyed meeting you guys and working with you on these projects. Thank you for the kind words. We look forward to the future as well!Steven R.
11/15/2017
The owner of the business actually performed most of the services himself, coming back to the house several times during the drying-out process to make sure everything was going well. The results were outstanding in that he was able to restore everything to normal, saving us thousands of dollars in replacement costs.
Description of Work
Have hired this contractor on two occasions, once for a construction-related problem which caused plumbing to leak into my house, and another time for my elderly mother when a washer drain had not been properly engaged and flooded the lower story of her house. This included extensive carpet and hardwood floor drying, including closets and behind baseboards.
Category
carpet cleaners, ceramic tile, flooring contractor, mold removal, biohazard cleanup
Janet E.
07/12/2017
Debra F.
03/13/2017
Gerritt R.
11/28/2016
Excellent service and very friendly staff from end to end of the experience. There was a hurricane while waiting for our service, so they got delayed with emergency work - but offered free delivery to make up for it. Everything was handled professionally and with a smile, would definitely recommend and use them again.
Description of Work
Area rug decontamination and cleaning
Category
carpet cleaners
Carol R.
10/17/2016
Mark B.
10/17/2016
The carpet cleaning was fine. When I called for a quote I gave them dimensions that were on a tag on the rug. When I arrived to drop the carpet off they measured the carpet and added fringe dimensions which made it a bit more expensive than quoted.
Description of Work
Cleaned a carpet
Category
oriental rug cleaning
Evelyn M.
10/17/2016
All employees have been exceptional dealing with me in a compassionate manner. This is the second time we have been flooded in a two month time. Educated and explained everything being done and why. Used modern up to date methods of cleaning rugs and created a hanging troth for my orientals so they would not get wet again. Corrected drying methods to eliminate and remove mold, explained and created drainage to prevent another occurrence. A family business that treats you like family!
Description of Work
Removed wet rugs, cleaned out water and dried basement area after Michael flooded basement.
Category
carpet cleaners, water damage restoration, mold removal, oriental rug cleaning
Carol R.
10/04/2016
Carol R.
09/19/2016
Doug N.
08/31/2016
I was super pleased with the outcome and have saved a ton of money cleaning the chairs versus purchasing new ones. Pettyjohn's gave me great service at a fair price!
Description of Work
I had a number of used office desk chairs that were showing their age. I wanted to see if it was worth having them cleaned and continue using them. They gave me a great price and I picked up the chairs today and they looked like new.
Category
carpet cleaners
Steve B.
08/18/2016
PettyJohn picked up the rug, cleaned it, delivered it to my home and re-installed it. Very professional and knowledgeable company. I would use them again in a heart beat. The service was a bit costly but well worth it to restore a really nice rug.
Description of Work
Washed a very expensive rug that was soiled by a sick dog.
Category
carpet cleaners
Valerie H.
08/06/2016
I would like to take a moment to tell you about the TWO great experiences I’ve had with Petty John’s in Wake Forest, NC. I recently had the carpet redone in my office and I had Katie with Petty John’s give me a quote for placing a protective coating over the carpet. She went through the two different options I had and the pros and cons of each. I had also received a quote from another carpet cleaning company that used scotchgard. I asked about the difference b/w scotchgard and the product they used. Katie told me the differences, but then also sent me articles related to my questions. Did you know scotchgard is linked to cancer?!?! I had the carpet replaced and protective coating placed on the carpet over the weekend. The smell that I came into on Monday caused me a migraine. I called Petty Johns and the contractors who laid down the carpet and both agreed it was most likely from the carpet glue that was used. Petty John’s went above and beyond and brought over a HUGE HEPA filter and left it in my office for over a week to clean out the smell. They were under no obligation to do this, but they did! They made a customer for life! Fast Forward one month later and my dog had a huge accident in my office. I called Petty John’s at 11am and they had someone out by 3:30pm that same day to clean up the mess! They thoroughly cleaned everything and it was just like new by the time they left. I will tell you that they may not be the cheapest, but in my opinion, they are the best! I highly recommend them for your carpet cleaning needs!!
Description of Work
They have cleaned a huge mess made by my dog and placed a protective coating over my floor.
Category
carpet cleaners
Joe W.
06/23/2016
Shirley C.
06/16/2016
We have used Pettyjohn's twice now. They are EXTREMELY courteous, responsive, and truly do a magnificent job on the carpets. Amy, who schedules the appointments is so kind and will do whatever she can to meet your needs and never makes you feel like you are a bother. The staff that comes to clean the carpets is very knowledgable, fair, and will work diligently to remove stains. They are prompt and work efficiently. They are not the cheapest company but you get what you pay for and they do exceptional work, so they are worth the price.
Description of Work
Pettyjohn's cleaned our carpets in a previous home we owned and our new home.
Category
carpet cleaners, flooring contractor
Jeff T.
06/10/2016
Vicky S.
05/28/2016
He arrived on time, honored the estimate, and went well over and beyond the expected! Not content with what he could do at my home, he took the cushions back to his shop and cleaned them very thoroughly! And then returned them at a time convenient to me.
Description of Work
My old couch needed a thorough cleaning that included removal of pet fur.
Category
carpet cleaners, upholstery cleaning
Cheryl H Y.
05/12/2016
I've used Petty John's for over 15 years for carpet cleaning due to their prompt and excellent service. Yesterday was another great experience. My carpet looks great. I recommend them highly.
Description of Work
Cleaned carpets with pet stains. Provided extra strong deodorizer
Category
carpet cleaners
Erika T.
04/28/2016
I have been a Pettyjohn's customer for 20 years. They do an outstanding job and are highly skilled in their work. Their technicians are punctual, professional and totally dedicated to providing the best service to their customer. You can't go wrong with Pettyjohn's for all of your carpet cleaning needs.
Description of Work
They cleaned two bedrooms as well as all of the traffic areas in the living room and hallway.
Category
carpet cleaners
Jill S.
04/20/2016
The guys did a great job, very polite, professional and personable. Arrived right on time. Moved all the furniture and put it back. I love my new carpet pads. It makes the carpets feel more luxurious and comfortable, all while protecting them from damage. They even cut some smaller pieces for my accent rugs in my kitchen for free.
Description of Work
Delivered and cut pads for large area carpets.
Category
carpet cleaners
Service Provider Response
Our techs said nice things about you as well. We're glad you are happy with your new environmentally friendly rug pads and that they will make your rugs even more enjoyable.Jesse S.
04/05/2016
We have used Pettyjohns' on several occasions. They do excellent work. Always on time and do an outstanding job. We had a pipe to freeze and bust last March at our beach house in Emerald Isle. It ran for 3 weeks before someone caught it. Our insurance company hired a local company that we had to relieve of their duties. Pettyjohn's went down and corrected their mistakes. They dried us out and removed all of the mold. We would not use anyone else period.
Description of Work
Had a plumbing leak that wet large area of carpet. Subfloor, walls and carpet required drying out and cleaning.
Category
carpet cleaners, water damage restoration, mold removal
Service Provider Response
We are always happy to work with you on projects, and more importanly, glad you were satisfied.April M.
04/01/2016
Wonderful. We have used them 3 times and always wonderful results. Dependable and honest workers. I would highly recommend.
Description of Work
Cleaned Carpets, Cleaned and treated sofa, loveseat and chair, cleaned area rugs
Category
carpet cleaners, flooring contractor, upholstery cleaning, oriental rug cleaning
Service Provider Response
It's always a pleasure. We're so glad you trust us year after year. We look forward to the next time as well.Carol H.
02/11/2016
David was on time and ready to work. I showed him the rooms and stains and he told me how he would proceed. He hid not make promises since I had used several products on the stains and had them cleaned by another carpet cleaning company. I was very pleased with the results. He knew how to take care of the stains and used several steps to eliminate them to my picky standards. I would highly recommend Pettyjohns For my carpets and they are my new carpet company. I recently had my oriental rugs cleaned but when the time comes for them to be cleaned again, Pettyjohns will clean them.
Description of Work
I had some old pet stains and had tried using carpet cleaners that did not work. They were able to clean the stains where my carpets now look brand new. I had thought I would need to replace the carpets but now all rooms are stain free and my carpets look new. My former carpet cleaners had tried and were unable to get the pet stains out but my friend Gwen told me she was sure Pettyjohns could get them out and she was right.
Category
carpet cleaners, flooring contractor, oriental rug cleaning
Service Provider Response
This is awesome news! We love to get rid of stains and please our customers. We look forward to cleaning rugs for you. We are sure it will be just as lovely of an experience.Kelly H.
01/30/2016
We had great need for our carpet to be cleaned after our new puppy soiled the carpet in our home in multiple locations. To add to our sense of urgency, the carpet was soiled just a few days before we were to host a party for our daughter. Understanding my desperation, PettyJohns worked quickly to schedule a service appointment for us. The service technician arrived promptly 2 days later and quickly returned my soiled carpets to clean. We are very impressed with PettyJohns professionalism and quick response to help us in our time of need. PettyJohns came highly recommended to us and now after having firsthand experience working with them, we would highly recommend them to others.
Description of Work
cleaned the carpet in our great room and our stairway.
Category
carpet cleaners
Service Provider Response
We couldn't be happier that you are so pleased! We couldn't let you have a party until things were "Pettyjohn's Clean". Thanks for your kind words. We look forward to working with you and your friends in the future. Enjoy the new puppy.Phone
Address
1905 S Main St
Wake Forest, NC 27587
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