Patriot Home Improvements

Everything went very well. Tom Colwell is very professional, he knows his craft and has integrity. He oversaw all of the work that his assistant carpenter did. He does things by the book and according to building codes. He was responsive, punctual and fair priced. I highly recommend him.

The provider was rushed.  Never attempted full joist.  Bridged one crack in middle of joist by sistering partial joist.  I had to remind him several times that there was a second crack in same joist and he finally when and piecemealed another partial joist in there.  Although Tom sent a crew member to look at subfloor after placing the sister joist, he himself never took a look although I suggested he should.  It did not fix the sagging floor.  Today, I noticed that one of the new pieces of wood is split down the middle.  Tom says he will come and take a look but would not set a date for actually coming out.  He says that he will call me when he is on his way.  Also, I called the inspections office in our city and they said if replacing full joist no need to pull permit but with a partial joist should have pulled permit and one was not.  Also, Tom and his crew left a mess at the work site.  He specifically asked if I wanted him to put back the insulation that he removed.  Although I said yes, he never replaced and just left is strewn about the crawlspace floor.  In addition, they placed a screw through subfloor as a marker but after they finished they never removed the screw and had I not noticed it, could have stepped on it and gone through my shoe.  Will not use them again. 

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