Usbi

My very next bill revealed not only a charge for their services, but broke my "bundle package" with my phone provider, resulting in an addition of $53.50 to my previous bill as well as to my present bill. This was an excess of $110.00. I contacted my phone/internet provider and was assured that USBI could no longer make charges on my account, NOR could they claim long distance services, resulting in additional charges from my provider. I was told that they could not reversethe charges made by USBI, and that I would have to contact USBI for this. I contacted USBI and was informed that they could not reverse the charges because I had agreed to the service. I was informed at the beginning of the initial telemarketer call that the call would be recorded...........so I asked for the call to be retrieved. I asked for a supervisor, and after a few minutes on hold was informed that there were no supervisors present but that one would call me back within 24 hours.................................................