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Stevens Fine Homes

Homebuilders

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Joseph W.
12/2013
1.0
home builders
  + -1 more
How did it go? Horribly, to say the least. We have had nothing but problems with them from the beginning. Some of the issues we have dealt with: -Dishonesty by company employees -Being yelled at by an employee -Lack of timely warranty support -Poor quality of materials and workmanship -Attempts to get more money after the final price was agreed to -Lack of willingness by management to meet and discuss issues -Etc. They promise a 3 month and one year walkthrough to make necessary repairs. They forgot about the 3 month, and I had to constantly call and email them until they finally agreed to come out. I started calling in January, and they did not come out until June. Then, they never repaired anything. It took until after 1 year to get them to agree to repair anything, and then they gave me a hard time about that. I have also now had two employees tell me that they sometimes "do crappy work" and put "crappy items in homes" and "rush while building a house". These are direct quotes from Stevens Fine Homes employees. We were even told by management that they "don't have time" in their schedule to meet and discuss problems. They always refer you back to their warranty and customer service department, which barely provides any service at all. They keep telling me how all the other "1000's of customers are very happy" with their homes. Maybe they are, maybe they aren't, but no homeowner wants to hear that if they have issues that pertain to their home. Once they got their money at closing, they demonstrated little to no interest in helping us anymore. We are stuck in our situation, but I hope this will help someone avoid the nightmare we have had to endure.
Description of Work: Built a new home for us.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$170,000

    Contact information

    unknown, Unknown, NC 28403


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Homebuilders

    FAQ

    Stevens Fine Homes is currently rated 1 overall out of 5.
    No, Stevens Fine Homes does not offer free project estimates.
    No, Stevens Fine Homes does not offer eco-friendly accreditations.
    No, Stevens Fine Homes does not offer a senior discount.
    No, Stevens Fine Homes does not offer emergency services.
    No, Stevens Fine Homes does not offer warranties.

    Contact information

    unknown, Unknown, NC 28403