Matt's Junk Removal

So professional... very fast service from estimate to removal !

Matt contacted me by phone on June 9th (so he HAD my phone number), he said he would come out to clear my brush pile on Friday around NOON time (his words)..for Friday June 10th...I waited ALL day for him...NO phone call to say he was running late? ....he showed up at 5:03pm...when I said to him this was sure not? noon time??, he replied that it was?...I was not going to argue with him and just wanted him to start on the job since he was hours late in coming and after waiting all day for him .We both talked on a price and he said he could do it in 2 hauls for $200 bucks for EACH haul...So we agreed on that an I let him get to work...My husband came home and peeked out to see what he was working on and he was cutting some branches with a hand saw?.. When I peeked out later on, he was loading selected size branches within the middle of his trailer?? not like a person who would just pick up and place the branch pile on a trailer to depose of it?? it was more of a selected stacking of the wood he picked from....We waited more time and could not have dinner till he was done . Matt said he would knock on my door when he was finished so I could pay him for the first load...but he was just gone?? when I went out there to look?? he never came for his pay? and just left...and our pile looked as it nothing frankly was removed from it except for a few selected branches were taken?? This was not the way to work or to remove a branch piles to take to a weigh station for dumping.. We tried to contact him by phone. and his mailbox was full.. He also never bothered to call me back? and let me know anything? yet he has my phone number.. He did however email me thru Angie's list in the very beginning he said? but I will NOT upload any apps I am not feeling safe with so that was a no go there and I contacted him thru his business card and at Home Advisor ONLY...NOT thru Angie.....This service had my phone number in the beginning and he could of called me to tell me something of his leaving without letting us know? and in the beginning that he was running late for the appointment but he did nothing ...This event happened on Friday June 10th...yet for Saturday June 11 and Sunday June 12 he could of called us? to let us know something? but never did.. Sorry Mr. Matt we do NOT work that way when services become a ghost...and when WE try to reach out to you that VERY day you vanish? and your email website also does NOT work ? since it is listed as a domain name only? and is not set up yet? . This is what you provide on your service platform page for your customers? no times listed in your page?? and a phone number that leads to a full mail box? & no working email to contact you bye??...sure does not make you feel too good about your work and services ? and we even jumped the gun and left you a 5 star rating in the very beginning only because we were happy to see you at least show up on that day of Friday...but we were NOT happy when just left without a word and the job was incomplete. YOU had our number but you never bother to call US back? . We read all of your wonderful credits from other folks that were happy about your work? giving you 5 stars as well? and we sure wished we had some of those same results? but what we got was an unfinished project still sitting there and a service that just up's and vanish...We will hire someone else to finish your job and want nothing to do with your service anymore.. I would NOT recommend U at all...this should of been a good experience and instead it was a nightmare...We are hoping Home Advisor will find us a fair pricing company that will remove our branch pile and is more professional by making sure they stay in touch with us and CALL...if they are running late...that's the proper thing to do when it comes to working a job for a client.

Matt was courtious and effecient

They are great. They were running late and let me know ahead of time. Very friendly and dependable. Hard working. I would definitely recommend them and use them again.

Professio,al,

Professional, timely,

Matt was very professional and friendly, he worked hard and paid attention to detail, Matt did a wonderful job. Looking forward to having Matt provide yard service in the Spring. Thank you Marla Wengyn

Very professional and got the job done right.

Really appreciate how much Matt communicated with me and performed excellent work at a reasonable price! I will ask Matt to help with our mowing needs if needed in the future!

Excellent Customer Service Very Professional, Communicative and Showed Up On Time. A real pleasure to do business with. Will definitely use in future.

He was Professional, Honest, Reliable, and Very Communicative. He set appointment, was on time & very efficient. I highly recommend Matthew & his Junk Service.

Honest, friendly, prompt & professional. I would hire him again.

Matt and helper showed up, loaded junk quickly, job well done

Arrived on scheduled appointment time. Wore mask. Was extremely polite and professional. Would definately hire again.

honest, friendly, prompt & professional. I would hire him again.

great service

Matt was very friendly and was a good worker. I will hire him again.

Extremely prompt and professional. Will definitely pass his name for others to hire.

He is a top-notch businessman. Straight-shooter, hard-working, honest man. No issues with this company, very happy with them... They all do fantastic work and get things done in a timely manner and very quickly! Very respectful too!