Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Carpet City logo

Carpet City

Acoustic Ceiling Tiles - Install, Laminate Countertops - Install, Laminate Countertops - Repair,

About us

How to love where you live...your homes says so much about you and how you see the world. So at Carpet City, we do eveyrthing to bring your vision to life. You will see the best range of products from the best brands delivered with the best service. We are committed to bringing the latest ideas, technologies and trends from around the world direct to you. Our store is full of passionate and committed members of your community ready to help you find a floor so you too can love where you live. Our store has extensive experience in both residential and commercial jobs. From the smallest bath, to your precious family home, to the latest hi tech hospitals and universities our staff have the experience and specialist flooring skills to bring your project to life.

Business highlights

Emergency services offered
38 years of experience

Services we offer

Carpet sales & installation. Hardwood & exotic hardwood sales, refinishing & installation. Ceramic tile sales & installation. Vinyl sales & installation. Cork & bamboo sales & installation. Laminate sales & installation. Renovation. Drywall. Countertops. Hard surface vinyl tile & installation. All natural green products sales & installation.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.830 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
0%
1
3%
Showing 1-25 of 30 reviews
Thomas S.
May 2018
5.0
Yes, I recommend this pro
$3,800
Very well. Everything was done as promised.

James A.
Aug 2016
5.0
Yes, I recommend this pro
$2,224
Don was timely in coming out and measuring. He worked with me on scheduling the installation very close to when I finished painting the room. The installation crew was timely, efficient, and did a good job. They moved the bed and mattress back in the room for me. The mattress is to heavy for me to move. I think that I got good value and quality from Carpet City. I would buy from them again.

Allison W.
Jun 2016
5.0
Yes, I recommend this pro
$1,160
I called Carpet City and explained I was in a hurry to get 3 rooms carpeted. Mike came over that day to measure. Great service, great communication. The installers came the next week as I requested. They worked hard, cleaned up after themselves, and did an amazing job. The carpet looks fantastic!

Lawrence G.
Apr 2016
5.0
Yes, I recommend this pro
$3,900
2 Gentlemen showed up and were fantastic and made the event very amiable. I cannot express what a great job they did, the new flooring looks awesome!

Beth P.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Roger B.
Aug 2015
5.0
Yes, I recommend this pro
$15,000
unknown

Cathy Z.
Jun 2015
5.0
Yes, I recommend this pro
$5,000
unknown

Janet A.
Jun 2015
5.0
Yes, I recommend this pro
$10,400
unknown

Lori B.
Apr 2015
5.0
Yes, I recommend this pro
.

MARTHA W.
Feb 2015
5.0
Yes, I recommend this pro
$9,000
This was for new construction. Don at Carpet City was pleasant to work with. Pricing for vinyl plank was fair. Installation price was higher than other places we received quote from. Installers were punctual. Finished the job in two days.

Pat P.
Jan 2015
5.0
Yes, I recommend this pro
$5,498
It went well. Their price was competitive. I had checked other areas for the same flooring and they gave me a reasonable price on the flooring. They were really prompt in ordering. I needed some other accessory pieces to the flooring and they ordered them for me. That was just a good experience. It was kind of expensive flooring but it was beyond their control and they gave a good price.

Bert N.
Jan 2015
1.0
unknown
Response from Carpet City
"Mr. (removed member name) hardwood floor was completed in August 11, 2005. The finish on the hardwood purchased had seven coats of aluminum oxide. Aluminum oxide offers a dense, tough-as-nails sandpaper consistency that boosts the protective capabilities of a standard UV-cured urethane finish. Aluminum oxide is used on higher quality wood floors, which often come with a twenty-five year warranty. Kraus Hardwood the manufacturer of the flooring would have been very interested in a finish that "immediately" starting wearing off. The suggested time to acclimate hardwood before installation is between 48-96 hours the longer the better. The hardwood was received in our temperature controlled warehouse July 11, 2005. Ernest Elkins our hardwood installer with over 30 year's installation experience, installed Mr. (removed member name) floor August 1, 2005. Keeping a steady temperature inside the house after the hardwood is installed is as important as the acclimation prior to installation. We have no way of knowing if a temperature between 65 and 80 degrees was maintained. Sub-floor refers to the bottom-most structural floor underneath the decorative "finished" floor. If there was a structural problem with joists or sub-floor, installing hardwood cannot correct squeaks. Stonewalling is a refusal to communicate or cooperate. Carpet City has done everything possible to answer all Mr. (removed member name) concerns. We realized in June of 2008 we needed a mediator, to help us communicate with Mr. (removed member name). We hired Patricia Harvey an Asheville attorney. Given the impact negative reviews can have on a company's online reputation, it's not surprising that businesses are beginning to take legal action when they feel they are unfairly targeted or falsely misrepresented by customers."

Cindee W.
Oct 2014
5.0
Yes, I recommend this pro
$1,200
unknown

Michele M.
Oct 2014
4.0
Yes, I recommend this pro
$6,000
.

Andrew M.
Sep 2014
5.0
Yes, I recommend this pro
$5,000
unknown

Robert R.
Apr 2014
5.0
Yes, I recommend this pro
$1,100
They did a good job.  Price was reasonable.  Workers were clean and professional.  They were outstanding.  They were very polite.  They arrived on time and finished in a reasonable period.

Frances H.
Mar 2014
5.0
Yes, I recommend this pro
$3,000

EVERYTHING WENT VERY SMOOTHLY FROM BEGINNING TO END.  WE ACTUALLY TRIED THIS COMPANY FROM

THE RECOMMENDATIONS WRITTEN ON ANGIE'S LIST.  (THE FIRST TIME WE HAVE USED THE WEBSITE).

WHEN WE STOPPED INTO THE SHOWROOM, THE SALES REPRESENTIVE WAS VERY HELPFUL HAD A GREAT

PERSONALITY TO WORK WITH.  WE PICKED OUT SOME COLOR SAMPLES....THE REPRESENTIVE CAME TO THE

HOUSE TO MEASURE AND OFFER A QUOTE....THE CARPET WAS ORDERED AND THE INSTALLERS DID AN

EXCELLENT JOB.   A TOTAL "EASY/BREEZY" JOB FROM START TO FINISH.  AND THE "FROSTING ON THE

CAKE" WAS THE 5% DISCOUNT OFF THE TOTAL PRICE OFFERED ONLY ON ANGIE'S LIST.


WE COULD NOT HAVE BEEN MORE PLEASED WITH THE ENTIRE EXPERIENCE WITH CARPET CITY.


THANK YOU CARPET CITY AND

ANGIE'S LIST!!

Wayne L.
Jan 2014
5.0
Yes, I recommend this pro
$2,500
First, the selection of the new vinyl was important to us.   We visited four other places who's stock consisted almost entirely of a variation on one or two themes - fake wood or fake stone.   We finally found a nice non-pattern pattern that we liked at Carpet City.
Second, Carpet City's estimator showed up exactly when he said he would - and then his estimate for materials and labor came in at only two-thirds that of a big-box hardware store we had consulted.
Finally, the two-man installation crew came exactly when THEY were supposed to, worked their tails off, and completed the entire job (including removing and re-installing several kitchen appliances) in one day.
We would highly recommend Carpet City!

Cassandra J.
Aug 2013
5.0
Yes, I recommend this pro
$6,500
It went great. Could not have been better.

Eveline D.
Aug 2013
5.0
Yes, I recommend this pro
$150
See above

James W.
Aug 2013
5.0
Yes, I recommend this pro
$3,500
Everything went very well.  Timing was of utmost importance as new tenant was moving in at 1 PM on the day the carpet/vinyl installation was completed.  I had scheduled the installation for the day before but they were about 2 hours late arriving to take up the old carpet on the day before and had to leave to finish another job but promised to be back the next morning early (7 AM) to be finished by the time the new tenant began moving in.  They were on time for the 2nd day and finished about an hour before the new tenant arrived with their furniture.

Thomas S.
Aug 2013
5.0
Yes, I recommend this pro
$1,304
Very well

Bruce N.
May 2013
4.0
Yes, I recommend this pro
$4,000
They were prompt and professional.

Douglas B.
Apr 2013
5.0
Yes, I recommend this pro
$2,000
The entry from the garage is to the lower level.  The carpet was impossible to keep clean so we had a small area of tile installed to
provide a non-carpeted entry.  The installers were punctual, quick, neat, and very professional.  They did a great job.  A few days later, after the carpet we ordered had arrived,  the carpet installers came and put carpet down in the bedroom.  They too were punctual, worked quickly, and were very professional.  They did a great job.  We are very happy with their work.  When we were choosing our carpet and tile, we worked with Adam at the store and he was very helpful.  We will probably do business with them again in the future.

Anne R.
Feb 2013
5.0
Yes, I recommend this pro
$3,840
Excellent service!
Showing 1-25 of 30

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carpet City is currently rated 4.8 overall out of 5.

Carpet City accepts the following forms of payment: CreditCard

Yes, Carpet City offers free project estimates.

No, Carpet City does not offer eco-friendly accreditations.

No, Carpet City does not offer a senior discount.

Yes, Carpet City offers emergency services.

No, Carpet City does not offer warranties.