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JP's Plumbing & Heating
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
Family owned and operated since 1965. We believe in providing you with an estimate upfront prior to work being done, and will only make recommendations on services you need. We feel that with adequate information you are better equipped to make the right decision for your situation. With a minor trip fee of $79 in our service area, your business or home can have a professional solution saving you much more in the long run. We accept multiple pays such as Cash, Check, Credit/Debit Cards (excluding discover and AmExpress), Paypal, and even offer special financing for "larger jobs". Payment would be expected at the time of service, or if you prefer to pay upfront, we do accept payments over the phone.
Business highlights
Emergency services offered
60 years of experience
Services we offer
Heating, Plumbing, and Air Conditioning repairs, and industrial structures. We offer service plans to help you maintain your mechanical equipment. We offer emergency service on a case by case basis., and replacements. We work on residential, commercial, maintenance, service
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.786 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 9% | ||
| 1% | ||
| 1% | ||
| 3% |
Showing 1-25 of 86 reviews
Bonnie H.
May 2017
Excellent. Very quick to get me in for service. Service man very polite and professional, explained all that he was going to do with options. Did not rush job, took his time to make sure job was done to satisfaction.
Stephen H.
May 2017
They got the job done and tested their work until they felt confident in my HVAC
John G.
May 2017
As always JP's got the job done in a timely manner and left their work area clean.
Carole M.
May 2017
Went very well. Informative and reasonable.
James P.
Mar 2017
Great! Without a hitch.
Response from JP's Plumbing & Heating
"[Member Name Removed], we like "without a hitch" job. Thank you for your review."
Sallie B.
Mar 2017
It was fine. Tommy did a good job and probably could have used a helping hand. He finished in the best time possible with no help. The charge was more than expected and Tommy worked very hard to get everything done...
Response from JP's Plumbing & Heating
"Tommy is a great tech and we are glad to have him on our team. Thank you for your review and we agree that having enough help can make a job much easy and faster. We are actively growing and expanding and we appreciate your understanding as sometimes this leaves us a little short handed at times."
Gail K.
Jan 2017
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Response from JP's Plumbing & Heating
"[Member Name Removed], Thank you for your review!"
Susan L.
Dec 2016
They would come over, put a liquid drain cleaner down her sink and charge her an average of $80.00. This would fix the problem for a couple of days and then she would have stagnant dirty water standing in her sink again. I had occasion to stay in her home this past March, while she was in the hospital. I called another plumber to check out the problem and he found the pipe was covered inside with 50 years worth of grease. He replaced the pipe and the hardware under the sink, which was corroded, and to this day there has been no problem at all.
Response from JP's Plumbing & Heating
"We have had a long history with the customer at this address who is not [Member Name Removed] We have been to this home 13 times since 2012 which is all the history I have in the newer computer system. Only one of the calls in that time frame was for the kitchen sink. We have been to the house many more times than that in the 30 plus year history with this customer. Two of the calls to this location were at no charge. I have contacted the customer at this location and she said that everything was fine. If there is ever a problem with our service, all we ask is for the opportunity to make it correct."
Wendy S.
Dec 2016
The plumber did a wonderful job.... it was the company that I had to call several times because no one returned my call.
Response from JP's Plumbing & Heating
"We're glad that all your plumbing needs were taken care of, and want to thank you for your review."
Justin F.
Nov 2016
It worked out great.
Response from JP's Plumbing & Heating
"Happy [Member Name Removed] = Happy JP's"
John L.
Aug 2016
My wife was scheduled for major outpatient surgery and we woke up that morning and the A/C was out - in NC and in July that's NOT a good thing. We called several HVAC companies, including our usual provider, and none could come out and help me emergently - UNTIL I called JPs. I explained the situation and they immediately altered their day's schedule to come by first and handle it. They got the system up and running and when we returned from the hospital later that day, the house was cool. God bless them! They found a leak in the coil and defrosted and recharged the system and told us what we would need to expect in future weeks.
Response from JP's Plumbing & Heating
"[Member Name Removed], Thank you for your glowing review. We look forward to helping you with any of your Heating and A/C needs in the future."
Joe M.
Jul 2016
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Response from JP's Plumbing & Heating
"We are sorry to hear you weren't please with our estimates. We strive to prove accurate cost estimates for work. Even though you didn't use our services for this need we hope that your issue was resolved. If you need service in the future, we would be glad to help you."
Harvey T.
Mar 2016
unknown
Response from JP's Plumbing & Heating
"We give your review an A. Thank you."
Christopher N.
Mar 2016
He made several visits to my house to complete an overall large plumbing job. Knowledgeable and professional.
Rodney M.
Jan 2016
unknown
Mary L.
Jan 2016
unknown
Paul K.
Aug 2015
unknown
Sallie B.
Aug 2015
unknown
Justin B.
Aug 2015
unknown
John F.
Jun 2015
unknown
Yates H.
Jun 2015
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Adam M.
May 2015
The whole experience from the initial call to make an appointment to the first visit where they diagnosed the problem, gave me a quote and ordered the parts, and to the second visit where they performed the repair/replacement was a very positive experience. Friendly, professional and informative technicians did a good job. The price was fair for the job. They honored my Angie's List coupon without a problem. I would definitely use their services again.
David B.
Apr 2015
unknown
Karen R.
Mar 2015
It was very successful! I now have amazing hot water pressure to my kitchen faucet. David was easy and fun to work with. He was polite and caring. I have mobility issues and he did not hesitate to move my cleaning supplies under my sink and help me clear the area so that he could work. His clean up was fantastic. He did not waste any time but got the work done in a very timely and professional manner. There was a warranty on the work done. I was very pleased with his work.
The reason I gave B's on two issues was first, when I was scheduled we had a bad freeze in the area. I realized that many people had frozen pipes and they most certainly needed help first but no one called me from the office to reschedule. They were just a no show. Secondly, office response on rescheduling was poor. I kept getting an answering service and had to wait for call backs. I had almost given up when David himself called me and stated that he was in the area and would I be available. Unfortunately, I had a doctor's appointment that day and was not going to be home. He, himself, rescheduled and did show up on the appointed day.
Thank you.
The reason I gave B's on two issues was first, when I was scheduled we had a bad freeze in the area. I realized that many people had frozen pipes and they most certainly needed help first but no one called me from the office to reschedule. They were just a no show. Secondly, office response on rescheduling was poor. I kept getting an answering service and had to wait for call backs. I had almost given up when David himself called me and stated that he was in the area and would I be available. Unfortunately, I had a doctor's appointment that day and was not going to be home. He, himself, rescheduled and did show up on the appointed day.
Thank you.
Rodney M.
Mar 2015
unknown
Licensing
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FAQ
JP's Plumbing & Heating is currently rated 4.7 overall out of 5.
JP's Plumbing & Heating accepts the following forms of payment: CreditCard
No, JP's Plumbing & Heating does not offer free project estimates.
No, JP's Plumbing & Heating does not offer eco-friendly accreditations.
No, JP's Plumbing & Heating does not offer a senior discount.
Yes, JP's Plumbing & Heating offers emergency services.
No, JP's Plumbing & Heating does not offer warranties.