This pro may not be in business
Find a similar pro in your area who's available now.
About us
Mass Tech Labs has 25+ years of technology experience. Our passion is to help others make sense of today's confusing technology landscape. We believe it's imperative that you take control of the technology you use on a daily basis. We strive to ensure you are as productive as possible while also maintaining your safety and privacy. Mass Tech Labs is excited to take on new clients immediately. Call today for a free estimate.
Business highlights
8 years of experience
Services we offer
Computer Repair, Troubleshooting or Upgrades
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.024 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 100% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-24 of 24 reviews
P N.
Sep 2024
Computer Repair, Troubleshooting or Upgrade Service
Bryan was on time and immediately went to work resolving my computer issues. He was knowledgeable and explained to me why I had computer issues and how to resolve them. Patiently answered my questions. Definitely recommend.
Betty W.
Jun 2024
Computer Repair, Troubleshooting or Upgrade Service
Very professional, on time and very pleasant. Will definitely call upon their service again if needed
Elizabeth W.
Jun 2024
Computer Repair, Troubleshooting or Upgrade Service
Excellent. Nice personality, very competent, explains so one can easily understand, didn't waste time, helpful and saved me some money.
James S.
May 2024
Computer Repair, Troubleshooting or Upgrade Service
Bryan did an excellent job
Response from Mass Tech Labs
"Thank you James, it was a pleasure working with you!"
Eric B.
Mar 2024
Computer Repair, Troubleshooting or Upgrade Service
Bryan came in and listened to my issues and set to work right away. He had done research beforehand based upon my service request. He was very personable, easy-going and enjoyable to talk with. In less than 45 minutes, he had resolved my issues, made recommendations for future computer use and asked if I had any other questions. I highly recommend him for your computer needs.
Response from Mass Tech Labs
"Eric, thanks so much for the kind review. I enjoyed working with you and helping to speed up your computer."
Jim N.
Feb 2024
Computer Repair, Troubleshooting or Upgrade Service
Everything was great ! Had great attitude !
Diane M.
Jan 2024
Computer Repair, Troubleshooting or Upgrade Service
Very patient and thorough. Knows his computer technology.
Nellie A.
Dec 2023
Very good and prompt service and so good to deal with. It was actually a ring doorbell which was not listed above. It now works fine. Thanks
Nellie A.
Dec 2023
Computer Repair, Troubleshooting or Upgrade Service
Good experience with this company.
Jeff C.
Nov 2023
Computer Repair, Troubleshooting or Upgrade Service
Bryan the owner is nice and reasonably priced as well
Dennis S.
Nov 2023
Computer Repair, Troubleshooting or Upgrade Service
Bryan was competent , professional , knowledgeable and experienced. I asked Bryan to trouble shoot several problems on one.appointment. He solved them . I will gladly hire him again,
Response from Mass Tech Labs
"Dennis, thanks so much for this review. It was a pleasure serving you. Happy Holidays!"
Bill W.
Nov 2023
Computer Repair, Troubleshooting or Upgrade Service
Bryan was very knowledgeable, listened to what I wanted done, offered suggestions when options were available and completed my requests on a timely basis. Was very professional. Will definitely hire him in the future as needs arise.
Response from Mass Tech Labs
"Thanks for the nice review Bill. Im glad we were able to get you on to the next phase of your email journey. - Bryan Massingale"
Albert M.
Oct 2023
Computer Repair, Troubleshooting or Upgrade Service
Easy to use
Rod T.
Oct 2023
Computer Repair, Troubleshooting or Upgrade Service
This was a very complex project. Bryan handled it with excellent skills and amazing knowledge. I would refer ANY computer-related project to him!
Response from Mass Tech Labs
". Rod, it was a pleasure working with you on this project! Thanks for the kind review. - Bryan Massingale"
Teresa B.
Oct 2023
Computer Repair, Troubleshooting or Upgrade Service
Very good!
Joh V.
Oct 2023
Computer Repair, Troubleshooting or Upgrade Service
Very professional,great service!!!
Response from Mass Tech Labs
"Thank you! Was a pleasure to get things squared away on your computer!"
Rick M.
Jul 2023
Computer Repair, Troubleshooting or Upgrade Service
Bryan is very knowledgeable about the various cloud services and was able to determine my issue quickly.
Response from Mass Tech Labs
"Thanks so much for the review. Was great to work with you!"
Mary B.
Jul 2023
Computer Repair, Troubleshooting or Upgrade Service
Excellent computer and printer help. Completed the job in 1 hour. Very knowledgeable.
Response from Mass Tech Labs
"Mary, thank you so much for the wonderful review. It was a joy helping you out with your printer."
PAUL E.
Jul 2023
Computer Repair, Troubleshooting or Upgrade Service
I would definitely recommend Mass Tech Labs
Response from Mass Tech Labs
"Thanks Paul, enjoyed working with you."
Katie M.
Jun 2023
Computer Repair, Troubleshooting or Upgrade Service
Brian from Mass Tech Labs was ultra professional, friendly, and extremely knowledgeable. He was able to solve our computer emergency within mere hours of contacting him. Customer service second to none and highly recommended. We will gladly use Mass Tech Labs for all of our IT needs in the future!
Response from Mass Tech Labs
"Katie - Thanks so much for the amazing review! It was really great working with you and I'm so happy we were able to avoid the worst case scenario."
Kari A.
May 2023
Computer Repair, Troubleshooting or Upgrade Service
Excellent service and very pleased with results.
Response from Mass Tech Labs
"Thanks so much for the review Kari, I enjoyed meeting and serving you and your husband."
Roberta S.
May 2023
Computer Repair, Troubleshooting or Upgrade Service
Bryan was very knowledgeable,helpful and courteous!
Response from Mass Tech Labs
"Thanks so much for the review Roberta, it was great to work with you."
Tina M.
May 2023
Computer Repair, Troubleshooting or Upgrade Service
Bryan was on time and he was very courteous
Response from Mass Tech Labs
"Thanks so much for the review Tina, it was great to work with you."
Hayden C.
May 2023
Google Review
Bryan was fantastic. He listened to all of my issues and throughly looked through my computer for what could be causing any problems. Very down to earth and easy to talk too. If I have any future issues I will definitely be reaching out!
Response from Mass Tech Labs
"Hayden, was a pleasure working with you. Thanks so much for the review! Happy gaming. :)"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mass Tech Labs is currently rated 5.0 overall out of 5.
Mass Tech Labs accepts the following forms of payment: CreditCard
Yes, Mass Tech Labs offers free project estimates.
No, Mass Tech Labs does not offer eco-friendly accreditations.
No, Mass Tech Labs does not offer a senior discount.
No, Mass Tech Labs does not offer emergency services.
No, Mass Tech Labs does not offer warranties.