Fix It

Great! Arrived in time, repaired, cleaned up and was gone. Very nice to work with. Will call Charles first for any repairs

Charles did a great job.  We were short on time because a new washing machine was coming.  But Charles came out late at night and stayed until the job was done.  We were VERY pleased with his work.

Charles came out when he said he would and already had the correct parts needed for the job.  He made the repair in a very short time. After that, Charles took the time to look at several other issues I had and gave me advice even though he may not be the one making the future repairs. Charles is very considerate, professional and knowledgeable. I plan to call on him again and recommend him to family and friends.

Charles thoroughly inspected the exterior unit and interior unit in the attic to identify the issue.  He diagnosed a very hard to identify issue with our exterior unit that had been improperly repaired by another service provider not related to Fix It.  Although it was late at night, he did not rush, explained the issue identified and the next course of action to take.  He followed up the next morning to make sure that our previous service provider was scheduled to come and repair the unit as he specified and again later in the day during the peak heat to confirm the unit was operating as expected based on his suggested repair.  He was great to work with and we will use him again in the future for HVAC or other handyman repairs.