For almost 40 years, we have served as North Carolina’s most trusted roofer and provided expert service to our clients. We know that the roof on your home or business is an important part of your building’s structural integrity and your comfort in adverse weather, which is why we work to get the job done right the first time. At Sappelt Roofing & Repair, we are equipped to handle most of the roofing-related issues that arise when your roof is damaged or malfunctioning.
Had a chimney leak fixed. The leak stopped. The cosmetic quality was somewhere between okay and average. The price was high. The 2 workers were done in about 3 hours. The owner supervised them all the time. They promptly came out a day after the first meeting, on a Saturday a few days before Christmas. They had to come back after a week to attach a loose part that they didn't affix properly. It started dangling after the first wind. There was no extra charge for that. I would recommend to shop around and compare prices. If you get a proposal from this or any other company make sure it clearly splits the cost into material and labor so you know where the price comes from.
Description of Work: Fix chimney leak
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$1,995
Steven A.
06/2018
5.0
roofing
+ -1 more
Showed up when they said they would. Completed and cleaned up in a timely fashion. Charged what the said they would.
Description of Work: Roof repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John K.
09/2016
3.0
roofing
+ -1 more
The work was done properly and expeditiously. However, I suggest that the homeowner get a detailed estimate in writing to avoid any misunderstandings. It was my understanding that Jeff was not sure it the previous roofer had covered over the vents or if the plywood was never cut out for the vents and the quote covered the contingency that the extra work might have to be done. It turned out that the plywood was cut for the vents and the entire job took three men less than an hour to complete. The cost - $800. I pointed out the misunderstanding but Jeff was adamant that he knew the holes were there and held to the price. I have now had two other quotes from "A" rated roofers from Angie's List to do the exact same thing on the other side of the house - each for $400.
Description of Work: Ridge vent
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
John K.
09/2016
3.0
roofing
+ -1 more
This is a very competent company that I used for previous work on leaks. This time I asked them to install ridge vents on one side of the house. The work was excellent but the price was high so when the time came to install ridge vents on the other side of the house I chose a different, established roofer whose work was just as good but at half the price.
Description of Work: Installed roof ridge
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Teala S.
12/2015
5.0
roofing
+ -1 more
Jeff and his crew came and replaced all the seals on the soil pipe vents, and fixed the shingles that were leaking around them. The leaks stopped and the humidity levels came down in our upper level. I appreciated his no-nonsense approach and I would definitely hire him again for future roofing repairs.
Description of Work: Jeff Sappelt came out on a Saturday to a**** a roof leak. He quickly and accurately pinpointed the source of the leaks, then arranged to come back on Monday to do the necessarily vent pipe gasket replacements & shingle repairs. It was actually an ongoing problem that had not been previously diagnosed, and it explained why we had high humidity in our upper level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Barbara M.
11/2015
5.0
roofing
+ -1 more
Did a good job
Description of Work: Roofing-new roof on my porch
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
Yes, I recommend this pro
Joseph F.
06/2015
1.0
roofing
+ -1 more
POORLY. The job was overpriced and shoddily done. Provider used the wrong materials and the ew roofing began to peel up immediately.
Description of Work: a sloppy, poor job. I demanded my money back, had the work removed and redone by another provider.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$7,500
Response from Sappelt Roofing & Repair
job was an emergency repair done in December under adverse conditions, and did not leak and saved his house. Buyers remorse and a full refund pursuded as of coarse everybody who was no where to be found when the flat roof was colasping came later with a bunch of { I could of done it cheaper } pricing. We offer a full money back guarantee on most work, even if the customer turns out to be a manipulator, and for the record I suspect that since this review was 6 months later it was a malisious plant as his roof is probably now leaking and all the discount roofers are no where to be found.
BARBARA M.
12/2014
5.0
gutter repair, roofing
+ 0 more
He brought our roof back to new condition. Some shingles were put on wrong and he replaced them with new ones. We had him also install new gutters. He did an excellent job. He talked with the insurance company and some of it was covered.
Description of Work: Done some repair work to our roof and installed new gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
Harvey M.
07/2013
5.0
chimney repair, roofing
+ 0 more
Came the same day called. Surveyed the problems and gave estimate. Completed the project the next day and thoroughly cleaned up. Has rained since the work was done;no leaks so far-so far so good.
Description of Work: Removed old furnace chimney and repaired places in roof that were causing leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
ann L.
09/2010
1.0
roofing
+ -1 more
Please see above. Not a reputable contractor. Go with someone local, get referrals, Angies List or neighbors. Hiring him was a costly mistake.
Description of Work: Supposed to do some roof repairs, Mr. Sappalt and one other worker did very little but spent about a day at our house. He overcharged even if he had done anything to actually correct the problem, which he did not. I had to hire another contractor who laughed at what he saw and insisted on my climbing the ladder to look at what had been done. I would never hire this man again or even take his services for free. A terrible experience.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$2,500
Response from Sappelt Roofing & Repair
We never worked for this customer, Sorry must be confusing us with someone else, Big problem with Angies list , once an erroneous post has been planted on this site it never goes away.
VASU K.
07/2009
5.0
roofing
+ -1 more
Roof Shingles were improperly installed by whomever the original builder subcontracted to do the work. Jeff was very nice and reasonable in his pricing. Promptly called me back.
Description of Work: Jeff came with his son and repaired a number of shingles that had fallen off
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
A R.
10/2008
2.0
roofing
+ -1 more
Quick on the estimate, and great on the phone. HOWEVER Estimate was FIVE TIMES as much as the last estimate on my roof! I was not impressed with the work plan, either, and would not have hired even if the price were remotely competitive. Be sure you get a lot of other quotes if this one's on your call list.
Description of Work: Just an estimate.
Rating Category
Rating out of 5
responsiveness
5.0
Response from Sappelt Roofing & Repair
It's a shame that the member felt the need to write such a negative review when I have never met her and only had a short phone conversation with her. The fact that my quote was high should not entitle Angie's List customer to write a negative review. To be on Angie's List as a contractor is a privilege to provide quality work NOT to be the lowest bidder, in fact after a drive by of the work done you can not compare apples with oranges. Since this customer obviously did not understand my estimate and did not even take the time to call me for any questions which she may have had, I feel that this report should be struck out and taken off the site. It sounds more like sour grapes that she could not get the Cadillac job we proposed to do for the same price she paid for the job that she settled for.
Anne T.
11/2007
5.0
roofing
+ -1 more
I am thrilled with the work that Jeff did. I had four other people come out to look at the roof and as soon as I said I wanted to have them fix leaks, they said I needed to get a new roof and that leaks were too difficult to fix. Since my asphalt shingle roof is only 9 years old, I thought this was ridiculous. The others made no attempt to even determine where the leaks were coming from. When I called Jeff at Sappelt Roofing, he dropped by my house that day and looked the roof over. He then gave me an accurate estimate of what the job would cost. He was able to do the job just a few days later.
Description of Work: Jeff from Sappelt Roofing and Repair fixed a number of serious leaks I had in my roof. He replaced some rotting wood under a solar panel, capped off a chimney for my heater that could have been trapping rain, he replaced a metal roof louver with a new one and reduced the hole in the roof from 24" x 16" to 8" x 8", he covered a hole in the roof soffit into which a squirrel was entering my attic, and he refastened the bottom flange of a sky light that had begun to leak. The work was done quickly (in half a day) and expertly. My roof does not leak!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Chimney Repair,
Gutters
FAQ
Sappelt Roofing & Repair is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sappelt Roofing & Repair accepts the following forms of payment: Check