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Pro Touch Property Maint & Improvement Servces

Founded 2018 • With Angi since August 2019

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

1585 Lees Chapel Rd

Sanford, NC 27330

Description

Pro Touch is your complete property maintenance company providing all your Improvement and landscape needs to commercial and residential clients in Fayetteville / Sanford / Siler City / Pittsboro / Raleigh / Hope Mills and will expand outside of our service area for the bigger jobs. With over 25

Verified Reviews

A few reviews for this pro...
Heather F.
1.0
12/19/2020
Pro Touch Property Maintenance & Improvement Services LLC (Shanna Bailey is the owner) of Sanford, NC was hired to remodel my house, install siding, and clear the lot. The “contractor” is Shanna’s boyfriend named Jackson (also known as Jack, Pablo, Mark, The Captain). The deadline for the job to be finished was October 16, 2020 and the fixed price of the job is $12,845.83. I paid for all material cost upfront of $7,495.83 on my credit card and paid $4500 of the labor cost in cash. I wanted to buy the materials, but they said they could get the items cheaper. Shanna has overcharged me for materials, charged me for more materials than needed, the job is still not complete, and the workmanship is horrible. So here I am with an unfinished house and I have lost well over $12,000 that I paid to have a completed house done by October 16th... Shanna Bailey was my friend, my co-worker and I felt like she was family to me but after hiring her and her business Pro Touch Property Maintenance & Improvement Services LLC, I now see I was just a pay check to her... Shanna and her boyfriend Jackson have taken my money, made a mess and refuse to come back to fix or complete the job... they have left my house a mess and it’s going to cost over $30,000 to fix all the things they did wrong or the things they claimed to have fixed but didn’t.... My tile flooring throughout the whole house is a disaster and walking into my rental just gives me anxiety and I’m just overwhelmed at the mess they left behind. They left thin set all over the top of my tile flooring (just so you know that goes under the tile to hold it to the floor).. it’s like cement and the tile is so uneven you could trip over some of it. I paid over $400 for special leveling clips with wedges for the floor that Jackson demanded and it’s no where near being level. They lied to me about an inspector coming to my house... Lied about fixing things... One of the walls Jackson “fixed” is missing a six foot part of the outer band that holds my floor and wall up. And I asked over and over if it was there and was told it was but even I could see it was missing and a contractor confirmed that. My plumbing isn’t connected in the walls and Jackson didn’t even install vent tubes for my plumbing. The Sheetrock is horrible, they broke my pantry cabinet, there’s so many issues that I can’t even fit them all in this post. The house literally needs to be torn back down and redone.
Description of Work
Shanna and her contractor boyfriend "Jackson" was hired to remodel my house, install siding, and clear the lot
Category
ceramic tile, handyman service, remodeling, woodworking, home remodeling, interior painters, mobile home remodeling

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    2022 Super Service Award

    No License Required for Trade
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, American Express, Discover, Check
    Senior Discount
    15%
    Warranties
    Yes

    Services Offered

    Services Not Offered

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    Frequently Asked Questions & Answers about Pro Touch Property Maint & Improvement Servces

    How is Pro Touch Property Maint & Improvement Servces overall rated?

    Pro Touch Property Maint & Improvement Servces is currently rated 1 overall out of 5.

    What days are Pro Touch Property Maint & Improvement Servces open?

    Pro Touch Property Maint & Improvement Servces is open:

    Monday: 7:30 AM - 8:00 PM

    Tuesday: 7:30 AM - 8:00 PM

    Wednesday: 7:30 AM - 8:00 PM

    Thursday: 7:30 AM - 8:00 PM

    Friday: 7:30 AM - 8:00 PM

    Saturday: 7:30 AM - 8:00 PM

    What payment options does Pro Touch Property Maint & Improvement Servces provide

    Pro Touch Property Maint & Improvement Servces accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

    Does Pro Touch Property Maint & Improvement Servces offer free estimates?

    Yes, Pro Touch Property Maint & Improvement Servces offers free project estimates.

    Does Pro Touch Property Maint & Improvement Servces offer eco-friendly accreditations?

    No, Pro Touch Property Maint & Improvement Servces does not offer eco-friendly accreditations.

    Does Pro Touch Property Maint & Improvement Servces offer a senior discount?

    Yes, Pro Touch Property Maint & Improvement Servces offers a 15% senior discount.

    Are warranties offered by Pro Touch Property Maint & Improvement Servces ?

    Yes, Pro Touch Property Maint & Improvement Servces offers warranties.