Royal Pool Service & More, LLC

Awesome! Friendly and professional

The provider required a 50% deposit before measuring the new liner for the pool. Once I paid the deposit the communications from them became rude and I asked for my full refund. They refused and said, Take me to court . Horrible customer service, steals from customers and does no work.

Josh and Pam did a excellent job with this project.

Pam was very responsive in all the queries we had and provided all the information related to replacing the liner. Josh installed our liner in single day. He is very efficient and expert in his craft.

Josh does excellent work.

They did an excellent job on repairing a crack in my fiberglass pool, and did it in a timely minor.

Needed to replace a light in my pool that had gone bad. The cable would not pull out easily and most other pool companies did not want to touch the job. The ones that did, wanted to tear up my deck and charge a ridiculous amount for the repair. Royal Pool Services sent someone out, who not only was able to replace the light without any damage to my deck, but their price was very reasonable. I will use them for all my pool needs going forward and I recommend them highly.

You will get quality work at a fair price

Was looking to replace our inground pool liner. Royal responded quickly with a very competitive price and a great selection. The time to replace estimate was right on. The installation tech was a true pro. Great experience from start to swim.

They were prompt and cordial

very prompt!

They are very knowledgeable and I had every confidence in knowing they would fix the problem.

Josh Phillips did a great job and he is very fast and still pays attention to detail

N/A

Slow to respond. only has one worker.

They are very kind n helpful

Can't rate yet, the job is not completed!

We will probably be replacing our Salt System next spring..... They were very knowledgeable about pools...

On time, professional, knowledgeable and friendly.

Good service, I had some issues with wiring and needed to take care of that myself.

I went with them because they were highly rated and significantly cheaper. I’d do it again. A couple of minor missteps because of communications which could be taken care of by a decent outline of expectations. They put the customer in charge of draining and filling pool. I’ve had liner pools for 40 years and replaced at least 4 liners but I worried over what could happen if I drained the pool too early and was told to drain it dry (that doesn’t really happen). I was also told to fill the pool while it had wrinkles I worried but they were right. There were a few things in between that they could have been headed of with a decent outline of expectations. Overall I’m very happy but it was some unnecessary worry on my part. I would be happy to help them develop outline if they’re interested.

My spa needed a new pump that was difficult to find coming out of the pandemic. They were very persistent in getting the correct pump. Although it took more time than I expected, their persistence paid off.

I would recommend them!

Great job did what they said

We had Royal quote and replace pool liner. Royal provided clear and solid value. Pam supplied good options and the install team was timely and efficient. All questions were answered quickly and the responses helped ease concerns as this was our first liner replacement. Our family looks to enjoy the investment and updated look for seasons to come.