About us
Pridgen Tire & Auto Center.
Business highlights
53 years of experience
Services we offer
Auto repair, air conditioning, tire rotation, batteries, belts, brakes, computerized wheel alignment, engine analysis, tire repair, towing, shocks and struts, oil change, nitrogen, exhaust, transmission maintenance, repair & maintenance.
Amenities
Senior Discount
10%
Accepted Payment Methods
- American Express
- PayPal
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Reviews
4.610 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 10% | ||
| 0% | ||
| 10% | ||
| 0% |
Filter reviews by service
Showing 1-10 of 10 reviews
Kristina K.
Jun 2015
Auto Service
unknown
Response from Pridgen Tire and Auto Center Inc
"Thank You [Member name removed]!"
Robert S.
Dec 2014
Auto Tires
.
Response from Pridgen Tire and Auto Center Inc
"Thank You [Member name removed]!"
Wiley C.
Dec 2014
Auto Service
unknown
Response from Pridgen Tire and Auto Center Inc
"Thank You [Member name removed]!"
Christopher B.
Feb 2014
Auto Service
For the most part Pridgen was ok. I had my vehicle towed to them, but Pridgen couldn't do the work |My real complaint is that they didn't call me and advise me of this. I had to call them to see what the status of my vehicle was. Once talking with them I was able to learn that they couldn't handle the work that I needed, and that they recommended someone else. So I used who Pridgen recommended for the work I needed. Yes, I would probably use again. There is a caveat, they're one of the few mechanics in Rocky Mount, and I would probably only get tires from Pridgen. Again, my biggest complaint is that they didn't contact me, I had to chase them down for the info on my vehicle.
David D.
Nov 2013
Auto Inspections
They told me I needed some windshield wipers to pass inspection. So I said okay and that is all and it will pass right. They said yes and then 10 minutes later I came back and said they tires. So I left went somewhere else they said everything is good and past.
Response from Pridgen Tire and Auto Center Inc
"I'm sorry to hear about your experience at our shop...We strive in effort to give every customer a good experience at our shop. Typically we try to let every customer know what repairs are needed.....all at one time....So you know what to expect......The state has strict guidelines to follow on NC State Inspections and tires and wiper blades are a part of what's required to pass inspection...Tires must have more than 2/32's of tread remaining and no steel or under tread showing. The tires tread depth is measured with a tread depth gauge to determine this. If an inspector determines that the tires are not up to state's spec's he makes the decision to pass or fail the tires. However if he passes them and they are not up to state spec's the Inspector gets a ticket from the state which includes court cost and a fine......I don't know what condition your tires were in for our inspector to fail them But I have to imagine it didn't meet the criteria set by the State.....But we stand behind our Inspector's.....They are all certified by the State of North Carolina and have taken and passed all of the required courses by the State....... which you have to do in order to inspect cars. If you felt you weren't getting the honest scoop you should have approached a member management and asked for the guidelines and to have us show you why your tires failed."
Jeffrey W.
Sep 2013
Auto Service
Great but make a appointment
Robin W.
Sep 2013
Auto Service
Great experience. Work was done in a timely manner.
Carole M.
Sep 2013
Auto Service
This is the only place I will take my cars. The staff are friendly and helpful. The service is fantastic.
Response from Pridgen Tire and Auto Center Inc
"Thanks"
John P.
Jan 2012
Auto Service
Great overall experience. Always honest, upfront, and always willing to help you save money on repairs by giving you options. They are not a garage that is out to siphon money from you. They want your business. I've always felt like I could trust them and I've not been taken to the cleaner on repair costs.
Response from Pridgen Tire and Auto Center Inc
"Thanks!"
Jim M.
Jul 2011
Auto Service
At the time, being a visitor to the area, I was not sure of the best services available.
The starter on my 1993 van failed in early March of this year. Fortunately, I was only
a two blocks from Pridgen Auto and Tire Services, Rocky Mount, N.C. They were kind
enough to send a wrecker to pick me up, at a labor charge only. They replaced the
starter with a new starter and had the vehicle back to me within 24 hours. Being on
a fixed income, the cost was very satisfactory. The starter failed again in July. I called
Pridgen, they sent a company truck with two employees, took the van in, replaced the
starter and had the van back to me within 6 hours; at no cost. ...!!!
The starter on my 1993 van failed in early March of this year. Fortunately, I was only
a two blocks from Pridgen Auto and Tire Services, Rocky Mount, N.C. They were kind
enough to send a wrecker to pick me up, at a labor charge only. They replaced the
starter with a new starter and had the vehicle back to me within 24 hours. Being on
a fixed income, the cost was very satisfactory. The starter failed again in July. I called
Pridgen, they sent a company truck with two employees, took the van in, replaced the
starter and had the van back to me within 6 hours; at no cost. ...!!!
Response from Pridgen Tire and Auto Center Inc
"Thanks!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pridgen Tire and Auto Center Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed
Pridgen Tire and Auto Center Inc accepts the following forms of payment: American Express, PayPal, Financing Available, Check, Visa, Discover, MasterCard
No, Pridgen Tire and Auto Center Inc does not offer free project estimates.
No, Pridgen Tire and Auto Center Inc does not offer eco-friendly accreditations.
No, Pridgen Tire and Auto Center Inc does not offer a senior discount.
No, Pridgen Tire and Auto Center Inc does not offer emergency services.
No, Pridgen Tire and Auto Center Inc does not offer warranties.
Pridgen Tire and Auto Center Inc offers the following services: Auto repair, air conditioning, tire rotation, batteries, belts, brakes, computerized wheel alignment, engine analysis, tire repair, towing, shocks and struts, oil change, nitrogen, exhaust, transmission maintenance, repair & maintenance.