Martin Exterminating

4.5(
18
)

Pest Control, Foundation Repair, Animal Removal,

... +1 more

About us

Pest Control, Wildlife Control, Termite Control, Mosquito Control, Moisture Control, and Insulation Services offered throughout the SE VA & NE NC area by a 50-year-old family owned and operated company!

Business highlights

52 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pest, Termite, Wildlife, Moisture, Insulation

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.518 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
0%
2
0%
1
11%
Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Write a review

Filter reviews by category

Showing 1-18 of 18 reviews
Reginald B.
03/2024
5.0
pest control
  + -1 more
Quick and easy process from initial inspection to extermination
Description of Work: Sprayed indoor and outdoor for pest
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$445
Stephanie T.
06/2023
4.0
pest control
  + -1 more
All’s well
Description of Work: Get rid of carpenter bees and Martin Exterminators were professional and courteous.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Mitzi F.
11/2022
5.0
pest control
  + -1 more
Superior services!
Description of Work: Ant treatment
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Martin Exterminating
Thank you so much for leaving us a review! We greatly appreciate it!!
Alex B.
11/2022
5.0
pest control
  + -1 more
Fantastic, great customer service
Description of Work: Pest Control
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Martin Exterminating
Thank you!
Johnny S.
11/2022
5.0
pest control
  + -1 more
Best service! Hands down!!
Description of Work: Pest Control/Exterminating
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Martin Exterminating
Great to see this! Thank you!!
Jessica P.
11/2022
5.0
pest control
  + -1 more
I would definitely recommend Martin Exterminating to my friends and family. They were on time and did a great service and their customer service went above and beyond to make sure I was happy!!!
Description of Work: Pest Control
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Martin Exterminating
Thanks so much!
Chad W.
11/2022
5.0
pest control
  + -1 more
My technician was very professional, knowledgeable and thorough. Communication was stellar! Very happy I chose Martin Exterminating!
Description of Work: Pest Control
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Martin Exterminating
Thank you for taking the time to leave us a review. We appreciate your business and are so grateful.
Gene W.
11/2022
5.0
pest control, animal removal
  + 0 more
Kyle removed 2 squirrels from my attic
Description of Work: Trapping
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Martin Exterminating
We love Wildlife Control! Great to hear that we got those critters out of your attic!! Thank you.
Jacob B.
11/2022
5.0
pest control, basement waterproofing, foundation repair
  + 1 more
Went great! They were able to make sure all of my needs were met
Description of Work: Crawl Space Encapsulation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Martin Exterminating
Thank you so much! We're happy to help!!
LAURA W.
06/2019
1.0
pest control
  + -1 more
Do not under ANY circumstances use this company. They do not stand behind their work. Because they didn't complete the work they were supposed to (removing squirrel feces in the attic for $1250), we did not close on selling our home. The inspector found poop that they were supposed to clean up in the attic right on the final inspection before closing. That night, a storm caused a tree to fall that also damaged the bulkhead. We then had to delay our closing and had to spend an additional $5k to remove the tree and repair the bulkhead. They acknowledged NO fault and came up with excuse after excuse. We asked for a refund but, so far, nothing has been resolved. Rudy and his entire staff are dishonest and unethical. We were also billed for a number of service calls over the winter when I know they didn't get into the house because I had the key. It took me several calls to resolved that. The only honest person in the company is Johnny. Find a different company in the Lake Gaston area.
Description of Work: general pest control, removal of squirrels and racoons
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,250
Response from Martin Exterminating
This review contains inaccurate information. We provided wildlife trapping services as requested, and the customer declined any additional work because they were preparing to sell their home. After our service was completed, a tree fell on the house due to a natural event. Unfortunately, the customer later blamed us for not performing cleanup—services that were neither requested nor paid for, and that fall outside the scope of our business, as we are not a tree removal or landscaping company. When I reached out in good faith to resolve the situation, the customer demanded a full refund along with additional compensation, which was not reasonable given the circumstances. It seems this frustration may have stemmed more from delays in their real estate process caused by the storm than from any action on our part. We take pride in our work and always aim to be fair, but we won’t compromise our integrity or allow our small business to be taken advantage of.
justin P.
03/2019
5.0
pest control
  + -1 more
Excellent, Nice, friendly, affordable and knowledgeable. Good experience from the secretary all the way to the technician who done my treatment. Will recommend to anyone!
Description of Work: Pest Control
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Martin Exterminating
Thank you very much for your review! We appreciate your business. This is great to see! Thank you!!
Christopher B.
05/2016
1.0
pest control
  + -1 more
unknown
Description of Work: One boy s*** in my yard.Didn't even wipe.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$12,000
Response from Martin Exterminating
FAKE REVIEW, OBVIOUSLY. Reported to Angi quality assurance team. We do not defecate on lawns. Furthermore, we do not charge $12,000 for pest control services. You could have at least made it somewhat believable?
Tammie W.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Spray for bugs. Fine, I have used them since we moved in the house approx. 27 years ago.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$52
Response from Martin Exterminating
So wonderful to see that you’ve been a customer for so many years. Thank you so much for taking the time to leave us a review!
Ed S.
11/2012
5.0
pest control
  + -1 more
Called for annual inspection and followup but requested a more experienced inspector because of an issue with ants in an upstairs window frame. They sent an excellent resouce and he spent extra time going over potential future issues with me as well as recommending possible solutions and their costs.
Description of Work: Termite Inspection Service and bonding. Yearly Check up but Kyle Thompson spent extra time explaining potential problems, possible solutions and did a very thorough inpection of foundation and basement walls. Very happy with the quality of service provided
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Martin Exterminating
This is Kyle. Thank you so much for your business! We appreciate you taking the time to leave us a review. I am happy to be of service.
susan P.
01/2012
5.0
pest control
  + -1 more
Introduced himself. Came in and did his job and talked with us at the same time, explaining things. He made sure we were satisfied. Gave us a an invoice. Very professional.
Description of Work: He put out something to get rid of the pests. He covered every spot he could think of. He explained how it works.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Martin Exterminating
Thank you for your business! We appreciate you taking the time to leave us a review.
James N.
11/2011
5.0
pest control
  + -1 more
See above description
Description of Work: I live in the woods and was concerned about being protected from termites. I contacted Martin Exterminating based on an Angie's List recommendation. They inspected my home and outbuildings and found no infested termites. Then, they installed an advance bait system. I was pleased with their professionalism, responsiveness and price.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Response from Martin Exterminating
Thank you so much for your business! We appreciate you taking the time to leave us a review. We are always honest and transparent. Thank you for decided to take preventative action and prevent termites from attacking your home. Smart decision to protect your home and we love that you picked us to provide this protection.
Barbara H.
05/2011
5.0
pest control
  + -1 more
I've been pretty happy with their service, they are always on time and the work has been great.
Description of Work: annual contract with the company
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Martin Exterminating
So great to see this! Thank you so much! We appreciate your business.
06/2006
5.0
pest control
  + -1 more
I HAVE NO PLANS TO CHANGE TO A DIFFERENT COMPANY. THE MAN WHO COMES OUT KNOWS EXACTLY WHAT HE IS DOING, AND DOES A FIRST RATE JOB. I HAVE NOT SEEN A MOUSE IN MY HOUSE IN THE TEN YEARS I HAVE BEEN USING THEM.
Description of Work: THEY COME OUT ONCE A MONTH TO SPRAY FOR TERMITES AND MICE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30

    Contact information

    1780 Roanoke Ave, Roanoke Rapids, NC 27870

    http://www.mybugexpert.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    1665PW
    Trade License Locale
    NC
    Trade License Authority
    North Carolina Wildlife Resources Commission
    Trade License Expiration
    06/30/2023
    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pest Control,
    Foundation Repair,
    Animal Removal,
    Basement Waterproofing

    FAQ

    Martin Exterminating is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Martin Exterminating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Martin Exterminating offers free project estimates.
    Yes, Martin Exterminating offers eco-friendly accreditations.
    No, Martin Exterminating does not offer a senior discount.
    Yes, Martin Exterminating offers emergency services.
    Yes, Martin Exterminating offers warranties.
    Martin Exterminating offers the following services: Pest, Termite, Wildlife, Moisture, Insulation
    N/A

    Contact information

    1780 Roanoke Ave, Roanoke Rapids, NC 27870

    http://www.mybugexpert.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day