Totally Legit Construction

He has very poor people skills. When my electrician came to install my range hood, he let me know that the hood was too small for the space. Upon closer look, we realized that the cabinet that Will placed over the refrigerator should have been placed above the stove and vice versa. I also noticed that a vertical cabinet that I had to reorder, because Will said it was the wrong size, was in fact correct. I called Will when these things were discovered. I got him on the phone and requested that he come back out to fix the cabinets. He said “no.” He refused to come back out and rectify the situation. He has my money and I am now going to have to hire someone to correct his work. Also, the counter on the island was installed incorrectly. He brought a receipt for materials. Upon looking at the receipt, I saw that it was tools that he needed for the job. These were things he should have had on his own. I kept the tools since I paid for them. This is just a mess. He is also very rude and disrespectful.

I am filling this out on behalf of my grandmother.  She does not understand how to use the computer.  She has had many people work on her house in Raleigh, yet I know that she is a difficult person to deal with.  In the past people have just done what she said, for example; The bannisters that needed to be replaced, she asked Will to just reseal them and repaint them, which apparently every person in the past has done, so when Will looked at them, he realized that the bannisters were being held up by the paint because the inside was so rotted.  I greatly appreciate him refusing to do something he knew was not safe or healthy (there were multiple bugs living inside the bannisters) despite my grandmothers lack of knowledge in the subject and objections. He was able to explain it to her so that she understood why they needed to be replaced and were not safe, which she greatly appreciated.  I went and checked it out and completely agree with how Will handled it and am very impressed at how she handled her (since I know how it can be difficult working with her).  He is now her go to handy man for multiple projects around the house. Such as the repainting the porch, fixing some fencing etc.  

I feel better knowing that my grandmother is in good hands and has someone helping her that knows what he is doing and will not do something just to get the paycheck, regardless if it is right or not.  He refuses to do anything half way or anything that will have to be redone.  He does it right the first time and does it thoroughly, which I greatly appreciate.  Will and I have communicated throughout the process so I know what is going on in pertains to my grandmother.  He is extremely professional and courteous.  My grandmother can't stop raving about how much she enjoys having him there and how it makes her feel better as well.  

I could not reccomend someone more. He always goes the extra mile and makes sure you are 110% satisfied with his performance.