Total Home Enhancement

Rick Boozer presented himself as a licensed contractor for our remodeling project. Rick was very enthusiastic and we thought we were happy to work with him. He was friendly, outgoing, and very easy going. Come to find out, Rick is not a licensed contractor. Things went from bad to worse when agreements could not be made about the project. Rick threatened to keep $10,000 plus without completing any work - other than beginning demolition on the kitchen and tearing off the screen porch and decks at the back of the house. Word to the wise, be sure you research your contractor and know that he is licensed and insured. Luckily, this story has a happy ending. We were able to get all money back from Rick and our project completed to our satisfaction by a licensed contractor.

I contacted Total Home via reference by a friend of a friend. That person had some work done the firm and they were extremely happy and enthusiastically recommended them. I saw several photos of the work, and I can say they do top notch work (from what I see in the photos). Rick is the owner and he is the person I have been working with on the bidding process. Although he was the last contractor I contacted (almost two weeks later than everyone else), he was the first one to come back with a bid. I've since received all the bids, and unfortunately his bid was 15-20% higher than the others. However, Rick was very thorough with his estimate and allowed for a good allowance for fixtures and whatnot, so his price may be closer after considering that. Also, his quality of work is unquestionably high. Rick was, and has continued to be very good with communication, reaching out on a regular basis (but not so much that I feel like I'm being harassed, unlike other contractors I worked with). He is very punctual, and if there will be a delay he's quick to call and let us know; and the delays have been relatively short, ie. hours not days. I was especially impressed with Rick's enthusiasm and seemingly endless pool of ideas on how to make use of the space we have and improve on the layout of our plan. Although most of the ideas had been suggested by others at some point, the fact that he put out all those ideas from a the first visit showed me he had a lot of vision and inspiration. In fact, he did have some unique ideas, and even twisted a few ideas in new directions that worked out better than anyone else had suggested. After interviewing 8 contractors, and working with 4 of them for detailed bids, I'd have to say Rick is still toward the top of the pile, even though he came in a little higher. As of this writing my wife and I have not yet selected our contractor, but I can say it's down to Rick and one other contractor. He's definitely made this a tough decision; and for all good reasons. If you are looking for a contractor who is motivated, and full of ideas, you should give Total Home Enhancement a call. Although he may be a little more expensive in raw cost, I'm confident the results would be worth it.