Approved Pro
The Mad Hatter Air Duct Cleaning & Chimney Sweep
Chimney or Fireplace Service, Air Ducts & Vents - Clean, Dryer Vents Cleaning Service,
About us
Experience unparalleled service with The Mad Hatter Air Duct Cleaning & Chimney Sweep. Proudly catering to the Raleigh/Durham community since 1995, our seasoned professionals specialize in thorough air duct cleaning and chimney sweeping. Contact us today!
Business highlights
30 years of experience
Services we offer
Air Duct Cleaning, Dryer Vent Cleaning, Chimney Sweeping and Chimney Caps. Chimney Sweeping includes level 1 inspections, minor repairs and prefab wall replacements.
Accepted Payment Methods
- CreditCard
Reviews
4.8275 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 7% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 275 reviews
David O.
Jul 2024
They showed up on time, we’re done quickly.
Kathy F.
Nov 2023
Ivory & Dietrich arrived on time, were courteous, professional, thorough and efficient. Very thoughtful of the surroundings, did a fabulous job (it was both big & nasty!) and left our home in perfect order. Vents & ductwork are sparkling clean - and could not be more pleased. Highly recommend!
Kenneth B.
May 2023
Yes. Prompt, fair price
Jordan S.
Mar 2022
Great! They were timely and professional.
Rob T.
Nov 2020
Very friendly people.
Gwenn K.
Oct 2020
They took about 5 -10min to look up the chimney with a light and say it didn't need cleaning. $89 for this is ridiculous. They also lied about what time they started the work.
Derrick A.
Oct 2020
Very Well. They were on time and completed work as described.
Cindy T.
Sep 2020
They were on time and professional. They clearly knew what they were doing and did it well. The house smells so much better! Highly recommend them!
Mary T.
Feb 2020
Ivory and Preston did excellent work. They were professional, thorough, efficient, and friendly. We have an old house. The vents were replaced about 16 years ago, but never cleaned since. We are hosting a Baby shower this weekend and the Mom to be is allergic to dust & cats. I’m not a consistent duster & we’ve had a cat living with us, at one time or another, for 32 years. So having this work done was very important. Wish I’d been thinking better as I’d have the dryer cleaned too! Sorry, no before pictures as they would have really showed the need, but can put an after one. Absolutely thrilled!
Eva R.
Jan 2020
They were very professional. They were polite and on time. I will be contacting this same group next year when it needs to be done again. I highly recommend the company. The price was very reasonable. They were kind to my inside dogs and cats.
Todd B.
Oct 2019
Excellent job!! Arrived early and were under estimated cost . A+
Carl L.
Sep 2019
According to residents, they did a good job.
Gail S.
Jun 2019
They were wonderful. Super please. Highly recommend them.
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"Thanks so much for doing business with us and for your comments!"
Phyllis M.
May 2019
It went well
Dan M.
Mar 2019
From making the appointment with Jerry to wrapping up the transaction with Tony everything was perfect. Evan and Kent (the technicians) arrived on time, were professional, and diligent. Thank you!
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"Thank you for taking the time to leave your comments. We appreciate your business and are so glad you were pleased with the service."
Laura S.
Nov 2018
It was great. I received an email from Tony and I called to make an appointment. We were able to get one the next week and were please with the quoted price. Travis came out and was super professional and explained everything to us. He was on time and it made us feel good that we had a safe chimney. We will be calling them back to clean our vents.
Patricia H.
Oct 2018
Very well. They were prompt and efficient. Courteous as well.
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"We appreciate your comments!"
Sally S.
Oct 2018
They did and excellent job, price as quoted, very quick to respond to request and scheduled within a week or so. Answered all questions very fully, could not have asked for more.
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"Thanks for taking the time to give comments on the job we did for you. We appreciate your business and your confidence in our services."
Eleanor M.
Oct 2018
Great! I had a big mess and the representatives took care of everything!
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"Glad we could help! Thanks for your business."
Brenda F.
Sep 2018
Went well.
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"Thanks for your business."
Gina M.
Aug 2018
They were prompt, knowledgeable, professional and courteous. I am very satisfied with the results and would hire again.
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"We appreciate your comments and very pleased you are a satisfied customer."
Jean C.
Jul 2018
Had asked for chimney cleaning after raccoon infestation. They didn't feel their services would help and honestly told me so. Got them to do needed dryer vent cleaning instead.
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"Thanks for your comments and your business."
Linda H.
Jun 2018
Technicians arrived earlier than expected and got right to work. Both of them were very professional, pleasant and hard workers. We appreciated the same day service (thanks), early punctuality and the discount they granted us. Our dryer vent had not been cleaned in years and without this cleaning we could have had a fire. A job well done, and I would definitely recommend Mad Hatter.
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"Thanks so much for posting your comments. We always appreciate customers taking the time to review our service. You are correct when you mentioned your dryer could have had a fire....there are thousands every year in the U.S. So glad we could be of service to you."
Noel D.
Jun 2018
We were very pleased with all aspects of Mad Hatter's performance, from initial call to get information and schedule to clean-up when the workmen finished. They were efficient, professional, and courteous. We would definitely use Mad Hatter again.
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"Thanks for your comments and your confidence in using our company. We appreciate all our customers. Thanks for doing business with us!"
Patricia K.
Jun 2018
The crew was on time and professional. They explained the service in advance and cleaned up afterwards. No longer a fire hazard!
Response from The Mad Hatter Air Duct Cleaning & Chimney Sweep
"Thanks for posting your comments. We appreciate your business and are here to help anytime!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
The Mad Hatter Air Duct Cleaning & Chimney Sweep is currently rated 4.8 overall out of 5.
The Mad Hatter Air Duct Cleaning & Chimney Sweep accepts the following forms of payment: CreditCard
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep does not offer free project estimates.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep does not offer eco-friendly accreditations.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep does not offer a senior discount.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep does not offer emergency services.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep does not offer warranties.