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Tek-Nerds

Computer Repair

About us

Tek-Nerds repairs and services computers in Raleigh and the surrounding areas for home users and businesses. Unlike most computer repair centers, we do not charge any extra fees to come to you and diagnose any problem. An experienced, certified tek will do all of the work on your computer. We offer reasonable pricing and return computers as fast as possible. References available upon request! Our teks have worked with thousands of computers. We repair all types of computers, including IBM, DELL, Compaq, HP, Gateway, EMachines, Sony Vaio, and miscellaneous whitebox / whitebook computers. We will call you with an estimate before repairing your computer. Why Tek-Nerds Computer Services? There is a difference! Our teks have years of experience and are industry certified. We have the necessary knowledge to troubleshoot and diagnose any problem accurately. An experienced, certified tek will do all of the work on your computer. Need On Site? We do not charge to come to you! We offer a 2 hour response time! Here at Tek-Nerds, we provide a comprehensive suite of IT services for home and businesses throughout Raleigh and the surrounding areas.

Business highlights

17 years of trusted experience

Services we offer

Virus and malware removal, Setup new system, Relocate your home office, Diagnostics, Installation of Anti Viruses/Worms/Trojans/Spyware protection, Data recovery and data migration, Setup of Printers, Scanners, Copiers, Setup or resolving Internet related problems or issues, Formatting your PC or Laptop, install and setup Operating systems such as Linux, OSx, Win 9X, Win Me, Win XP Home and Pro Edition SP2, Vista and Windows 7, Much more!!!

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-6 of 6 reviews

Louie R.
04/2015
4.0
computer repair
  + -1 more
unknown
Description of Work: They were to help extend the house network to fill the whole house. They helped some but not to my full liking. It just may be my house location or equipment. He was punctual, friendly, professional and easy to talk to. I would hire them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Alissa D.
06/2014
5.0
computer repair
  + -1 more
From the initial call to work being complete was a quick turnaround. We took our PC to them and they were able to resolve our issue almost immediately for a fair market price. Price quoted upfront - no ambiguity. Will use them agaion and would not hesitate to refer them to a friend.
Description of Work: Uninstalled and reinstalled operating software on slow running PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$95

James R.
02/2014
5.0
computer repair
  + -1 more
I dropped my computer off at his residence(it is on my way to work). He diagnosed a bad hard drive the same day. Got the new part and installed it in short order. Great service. Jim
Description of Work: Diagnosed and replaced broken hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Linda N.
01/2013
5.0
computer repair
  + -1 more
My son had dropped his laptop and was getting a red screen. Chris was able to fix it. He did a diagnostic then quoted me a price to replace the price. His hourly rate was fair and he was very responsive. He was much more affordable than the other companies I called. I would definitely use him again and recommend him to friends.
Description of Work: laptop repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bill M.
08/2011
5.0
computer repair
  + -1 more
He charged me on hourly basis and the part cost additional. He was the most knowledgeable technician that I have had. I was very pleased with his work. I had some other technicians and consultants come in but they could not do certain things but he did it very quickly as well as efficiently.
Description of Work: I used Tek-Nerds two or three months ago. He connected a wireless connection. He corrected some errors and cleaned up things on my computer. The power connection cord that was attached inside my computer had come loose and he replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Donnie S.
12/2010
5.0
computer repair
  + -1 more
Went great, he returned my call and in less than 10 minutes had me fixed.
Description of Work: Reviewed issues with e-mail and he fixed it over the phone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

    Contact information

    11033 Feather Grass, Raleigh, NC 27613

    http://teknerds.net

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Tek-Nerds is currently rated 4.8 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Tek-Nerds accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Tek-Nerds does not offer free project estimates.
    Yes, Tek-Nerds offers eco-friendly accreditations.
    No, Tek-Nerds does not offer a senior discount.
    No, Tek-Nerds does not offer emergency services.
    Yes, Tek-Nerds offers warranties.
    Tek-Nerds offers the following services: Virus and malware removal, Setup new system, Relocate your home office, Diagnostics, Installation of Anti Viruses/Worms/Trojans/Spyware protection, Data recovery and data migration, Setup of Printers, Scanners, Copiers, Setup or resolving Internet related problems or issues, Formatting your PC or Laptop, install and setup Operating systems such as Linux, OSx, Win 9X, Win Me, Win XP Home and Pro Edition SP2, Vista and Windows 7, Much more!!!

    Contact information

    11033 Feather Grass, Raleigh, NC 27613

    http://teknerds.net

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM