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Stair Pros

Acoustic Ceiling Tiles - Install, Carpentry Framing - Install, Carpentry Framing - Repair,

About us

Stair Pros brings over 27 years of combined experience transforming homes in the triangle. Whether you are looking to touch up your existing interior staircase or remodel your home’s centerpiece, Stair Pros can help. At Stair Pros, our customers always come first — you will never talk to a machine, asked to press buttons, or wait for months on end to schedule a repair. We are real people that are always excited to do business with a new or existing customer. As a result, a high percentage of our business is from repeat customers and referrals from around the triangle area; including Raleigh, Cary, Chapel Hill, and Durham. Our team is available year-around to service your remodeled or newly installed staircase needs! Let us prove to you that we are the best in the remodeling business for staircase, pickets, and treads! All work is 100% guaranteed. Every home begins the journey with a professional consultation, in which we work with you to bring your vision to life & provide a competitive price quote.

Business highlights

16 years of experience

Services we offer

Picket Replacement, Spiral Stairs, Step Replacement, Turn Key Stair Installation, stair design, stair replacement, staircase replacement and remodel

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%
Showing 1-11 of 11 reviews
Iffet S.
Mar 2022
1.0
$2,000
The stairs looked good when they first put it but eight months later both landings cracked. I’m the only person living in the house and my BMI is 25. I called the owner and informed him about the cracks on both of the one piece wooden landings. He didn’t stand behind his work. His reply to me was : “ Sorry. I’m not going to replace you landing. I have tried to explain to you this is normal. That and you saying that’s the only thing is your house that’s cracked logically makes no sense. I have crown molding that’s cracked all winter and goes away when the summer kicks it. Because of the A/C. Welcome to North Carolina“ I had to hire someone else from Southern Stairs to fix his work and pay them.

NICOLE B.
Aug 2017
5.0
Yes, I recommend this pro
$5,000
Robert and his crew removed the carpet on my stairs and installed hardwoods, new banisters and new rails.

Lisa P.
Apr 2016
5.0
Yes, I recommend this pro
$1,875
My husband & I had ripped off carpet on our stairs in hopes to stain our treads and paint risers. Pinterest can be a dangerous thing! Well we quickly realized this job was much bigger so I set out on Angie's List to find a contractor who could do what we wanted. Rob was one of the ONLY contractors who contacted me within a very short time of sending him a message. He was responsive and very helpful. We scheduled the work and I actually had to cancel our first appointment due to a work conflict. He was very understanding and rescheduled. Matt showed up right on time, was courteous and very professional. He did an excellent, excellent job. I would highly recommend using Stairpros to anyone looking for this type of work. Price was very reasonable for the quality of work done. I now have the look I envisioned!

Frank I.
Apr 2015
5.0
Yes, I recommend this pro
$8,000
Those three words do not share the scope of the job that Rob and his crew did for us. We had an unfinished, unorthodox two-story staircase that a couple of contractors looked at but couldn't seem to figure out and were not willing to tackle. He came in, bid the job, did it on time and on budget even when the work took longer due to the uncommon nature of the measurements and materials. He and his guys were fast, hard-working, professional, responsive, and conscientious. They took pride in their work. We have a sound, beautiful staircase and a large problem solved. In addition to the staircase, they did a few other carpentry jobs on our house and their abilities go way beyond installing railings.

Steven W.
Apr 2015
5.0
Yes, I recommend this pro
$1,575
Stairs Pro's service was outstanding, and I would recommend them to everyone.  The results were outstanding, and the results that occur were beyond what I expected.  Robert had a crew of three working on this project, and it still took them almost eight hours to replace all of my thirteen trees.  They were very punctual, and made sure that everything was cleaned up before they left, as well as to insure that I was happy with the job, which I was.

Melissa T.
Oct 2014
5.0
Yes, I recommend this pro
$6,000
unknown

Eugene H.
Aug 2014
5.0
Yes, I recommend this pro
$850
We are very happy with the results! Rob showed us several styles of banister posts and properly advised us on the size and style for our foyer. The work was done in a very skilled manner, and the guys who did the installation were careful and neat in our home. We definitely recommend Stair Pros if you are looking to give your stairway an affordable update that makes a statement or if you need to match newly finished hardwood floors.

Annamaria C.
Jun 2014
5.0
Yes, I recommend this pro
$800
They were awesome, very professional and did an excellent job. They went above and beyond what I paid for - they also fixed a different stair post that was unstable. At the end of the job they even helped me cut a few pieces of counter tops that I needed for another project. Overall, I was very pleased with the work that they did and would hire them again for my stairway needs.

Charles B.
Jan 2014
5.0
Yes, I recommend this pro
$4,000
This was a great experience! He did everything so professionally and the work was fantastic.

R K.
Aug 2013
5.0
Yes, I recommend this pro
$725
Stair Pros did a great job! I initially contacted them about a month ago & was referred to a website to view samples of iron balusters. After disappointing experiences with two other companies who failed to follow through, I figured this would be another example of a company who for some reason did not want or need any business. Thankfully, I was wrong!

Following my second telephone call asking for help, a representative made an appointment to come to my house that very day. He showed up on time, we reviewed the options & he said the balusters would be ordered immediately. This was all on a Monday & he arranged for installation on Wednesday.

Wednesday morning the crew of two men arrived on time, they were very polite and professional, and they got to work. They did a wonderful job, removing the old wooden spindles & installing beautiful iron ones. They took care to contain any mess and cleaned up everything when the job was done. I couldn't be more pleased with the result - the stairway & balcony look beautiful!

Kudos to Robert and his crew - Cameron & Tommy - on doing such a great job.

I would like to say that It was not easy to find a company specializing in this type of stair remodel. Neither Stair Pros nor another company I contacted were listed under "stairway remodel" on Angie's List but I did find them with a google search. In the end I contacted three companies in all with varying degrees of success. One even came out to my house with samples, took the information (thankfully no deposit!) and was never heard from again, despite numerous calls and emails. Stair Pros, however, did come through & did a very professional job. I would definitely recommend them to anyone needing a stairway update!

Gary S.
Mar 2013
5.0
Yes, I recommend this pro
$2,000
Excellent experience from estimate through job completion.

Licensing

State Contractor License Requirements

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FAQ

Stair Pros is currently rated 4.6 overall out of 5.

Stair Pros accepts the following forms of payment: CreditCard

Yes, Stair Pros offers free project estimates.

No, Stair Pros does not offer eco-friendly accreditations.

No, Stair Pros does not offer a senior discount.

No, Stair Pros does not offer emergency services.

No, Stair Pros does not offer warranties.