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Spa & Pool Outlet

Founded 2007 • With Angi since October 2009

The Spa & Pool Outlet specializes in the sales and service of hot tubs, spas swim spas and swimming pools. We are the Triangle's exclusive distributor of Master Spas, H2X Swim Spas, Michael Phelps Swim Spas, Pinnacle Spas and Premium Leisure Spas. We offer a low price guarantee. We will not be undersold. We also deliver and service everything we sale. Nothing is subcontracted out. Angie's List customers will receive an additional 5% off the purchase of an in-stock spa. They will also receive a spa accessory package worth $300 with the purchase of their new spa. 100% Financing with ZERO Interest is available w.a.c.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
ask for details
Warranties
yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(8) Verified Reviews

Write a review
Showing 1-8 of 8 reviews
Beth S.
5.0
04/01/2022
Just put a deposit down on a new Artesian spa. Mark and Onya we’re so easy to deal with and very professional. They were very knowledgeable and answered all our questions and concerns. They were not pushy at all and I was very satisfied with the final price for our spa! I feel very confident they will provide excellent customer service after the sale as well! Would highly recommend them for spa purchase or service.
Description of Work
Spa Purchase
Category
pool cleaners, swimming pools
sherri K.
5.0
01/13/2015
unknown
Description of Work
Biweekly hot tub maintenance by their provider Aqua Squad
Category
pool cleaners
Kurt G.
5.0
05/27/2014
They were excellent.
Description of Work
Spa & Pool Outlet repaired the hot tubs and replaced the hallucinator.
Category
pool cleaners
lois A.
1.0
05/26/2014
I contacted the company three times using the phone and internet. Although I spoke with someone twice, no one returned my call.
Description of Work
nothing
Category
pool cleaners

Service Provider Response

Hello... My name is Rod. I am one of the owners of the Spa & Pool Outlet. I am saddened to hear about your experience. We pride ourselves on taking care of our customers. I have gone through our website inquiries and I can't seem to locate your email or any contact info. You may call me direct. My number is (919) 772-7745. I will be happy to answer any questions that you may have. I can also arrange for a service call if you are in need off pool or hot tub repair.
PAUL N.
5.0
03/02/2014
well
Description of Work
service
Category
pool cleaners
Donald S.
5.0
04/15/2013
Went in showroom, bought unit, set up time to deliver, removed old, replaced with new. Voila.
Description of Work
Bought new spa. The installation was great. Price was right and staff was professional. Highly recommend.
Category
pool cleaners
Ronald J.
4.0
09/17/2011
The job went well. Since it's an outlet, they have office hours on weekends. They are only open during weekends. We drove out there and there was nobody there within the office hours. As far as installing the hot tub, it went fine. They pretty much tell you that you should call before you go out there. They save money by not keeping the office staffed all the time. Overall, they were professional and responsive.
Description of Work
We bought a hot tub from Spa & Pool Outlet this summer.
Category
pool cleaners

Service Provider Response

Effective March 03, 2014, Spa & Pool Outlet has moved into a new retail showroom. We are located now at 7963 Fayetteville Road, Raleigh, NC 27603. New hours are: Monday - Saturday 10-6pm, and Sunday 1-5pm. Thank you for your support and trust!
Richard B.
5.0
10/10/2009
I contacted Spa & Pool Outlet for service to repair my hot tub. Needed an air blower motor to be replaced and had to be ordered from factory. I found Mark (co-owner of Spa & Pool Outlet) to be professional, competant & very knowledgeable of his trade. Mark demands perfection of himself and is not satisfied until the job is done right. I am very pleased with overall job & would recommend to friends and neighbors. Spa & Pool Outlet pledges to provide their customers with great products, exemplary customer service, and of course, low prices. Buying from the Spa & Pool Outlet is just good business. You?ll be glad you did!
Description of Work
Replace air blower motor to hot tub.
Category
pool cleaners
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Phone

Address

7963 Fayetteville Rd

Raleigh, NC 27603

Map showing Spa & Pool OutletView larger map

Service Categories

Pool and Spa Service
Pool Sales Construction and Installation

Other Information

Services offered

Hot tub & Spa Sales & Service Swim Spa Sales & Service Swimming Pool Sales & Service Hot tub, spa and pool parts, filters, accessory & chemical sales. Hot tub and spa service.

Payment options

Check
Visa
MasterCard
American Express
Discover
Financing Available

FAQ

Spa & Pool Outlet is currently rated 4.8 overall out of 5.

Spa & Pool Outlet is open:

Sunday: 1:00 PM - 5:00 PM

Monday: 10:00 AM - 5:00 PM

Tuesday: Closed

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

Spa & Pool Outlet accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

Ask Spa & Pool Outlet for details on free project estimates.

Yes, Spa & Pool Outlet offers eco-friendly accreditations.

No, Spa & Pool Outlet does not offer a senior discount.

Yes, Spa & Pool Outlet offers emergency services.

Yes, Spa & Pool Outlet offers warranties.

Spa & Pool Outlet offers the following services: Hot tub & Spa Sales & Service Swim Spa Sales & Service Swimming Pool Sales & Service Hot tub, spa and pool parts, filters, accessory & chemical sales. Hot tub and spa service.

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