Shamrock Waterproofing

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I had a problem with my garage, which is under one end of my house,
flooding or leaking through the block walls. The owner, Keith, inspected
the garage, measured and provided a detailed contract of the work to be
performed and the cost.  The crew arrived on schedule and got right to
work.  They moved the bushes and plants from around the foundation and
proceeded to hand dig down to the footing.  The walls were sealed with a
waterproof spray and membrane. Drain pipe was installed and run to a
lower area of the yard.  A second drain pipe was installed and the down
spouts from the eaves were hooked up to carry the rain water away.  When
the installation was complete the crew replanted the landscaping!  What
a great job!
I had a problem that Angies List got involved with and the problem was solved in a very professional manner.

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I had some serious flooding problems in my yard whenever there was a significant amount of rain. Most of the water was coming out the woods into the back of my yard which would pool up and come too close to the foundation of my house.  Keith identified the problem areas, suggested some bigger drainage pipes and a french drain and then completed the work in a day. I have not had a problem since even with the heavy rains that have happened since. I am very pleased with the work and would recommend them highly!

Showed up on time, did the work in several hours with a crew of 5.  They were very neat and put all the grass back on top of the pipe so it looks good.  They took away any extra dirt.  I was very pleased with the quality of their work.

We had serious drainage issues in front yard. We had standing water in several areas every time it rained. Since they performed the work in May we have had quite a bit of rain and to our surprise no standing water AT ALL. We are so impressed with their professionalism and expertise in fixing our drainage issues. We also received a much higher quote from another source who were not installing as many french drains.

They always responded promptly. They showed up when expected. Their price was a bit lower than an alternative. They were professional. They were pleasant and friendly. The biggest thing is that this work was being done in a tiny backyard that is completely filled with pebbles/small rock. The rock is of two different colors, one marking the walking areas and the other is where you would normally mulch. To keep the two colors of rock from blending there are larger rocks bordering the paths and small sitting area. We were very worried, and even expected, that they would mess up the rock work and we'd end up with them all mixed together. We were shocked and so happy to see that it was 100% perfect when they finished their work!! They even smoothed out the areas where they had walked! When our daughter saw the yard that evening she didn't believe they'd been there! We can't say enough about the effort and care they put into doing a good job!

They did an excellent job.  I would highly recommend them.  Responsiveness is great.  They're prompt, quick and very knowledgeable.  Their work is very effective.  If there's any problem, they're quick to come back and sort them out.

Shamrock Waterproofing was very responsive when we called after our basement flooded.  Our house if over 50 years old.  They recommended digging through the concrete floor and put trenches inside the perimeter of the house with French drains.  They added a sump pump and two outlets for dehumidifiers to pump out automatically. 
The entire staff Mr. Locker employs and of course, Keith Locker himself, were extremely professional.  The job supervisor, Andrew listens well and seems genuinely concerned about doing a good job as well as the welfare of his crew.  The crew was fantastic.  The four men worked for three days completing the job a day ahead of schedule!  More important to me was the fact that they were as quiet as they could be.  Other than having to run jackhammers, they worked diligently and were all business.  Very polite and nice guys!  The new concrete they poured looks great; nice and even and smooth. I am very happy with how this massive project was handled.  I have complete confidence they did an excellent job, even though a hurricane or six-hour down pour  of six inches of rain has not happened to test it yet.  I trust Mr. Locker will take care of anything that might be amiss should that happen.  I give them my highest recommendation! And thanks to Shamrock Waterproofing for helping us get our mother-in-law basement apartment secured and dry for my Mom to live there comfortably and without worry.

Evaluation of the crawlspace, estimate, and the work were all performed on time and professionally with a cost that seems reasonable for the scope of work performed.

Estimate and scheduling were a breeze.  The quote was approximately half that of another quote I got for the exact same work.  The crew of 4 men was on time and worked impressively fast.  The job appeared to have been a quality job.  I would use them again.

The crew was on time and completed all of the work as agreed to.   They had a very large crew and were able to finish the job quicker than I expected.  They did come back twice to resolve a couple of minor issues.  The first trip was to re-position the vapor barrier, add a bit more plastic (vapor barrier) and answer a few questions.   The second trip was to remove some of the excess dirt that was added to the middle of my crawl space (from the trench area) and regrade a bit.   Andrew was great to work with for the follow-ups.   Would use these guys again.

Easy to deal with and professional contractor. After initial contact by email, Keith scheduled a free evaluation. Once here he took the time to listen to all of my drainage concerns and made recommendations of things I could do myself as well as how his recommendations all connected together. Instead of an expensive sump pump, he felt a drain could deal with my crawl space water issues and could be connected to other sources that were creating water on that side of the house so that they could drain by the curb instead of other areas of my yard. Scheduling was a breeze. His crew was professional and performed the work quickly. They were careful with the landscaping and asked me any time there were concerns such as where to put extra dirt. I was even able to convince my neighbors to extend their drain and they felt comfortable using Shamrock too. I've now seen the truck again in my neighborhood and so glad my neighbors are also using them. Keith did an excellent job of explaining everything, not overselling, listening to my concerns and carrying through the project professionally. I would not hesitate to use him again.

Shamrock was recommended to us by our realtor. Keith gave us a free estimate and when I asked about a more expensive option he was very honest in telling me that it really wasn't necessary in our situation. His estimate was right on target with the final cost. His team arrived about 10 am and stayed ALL DAY to finish the job. They were very nice and informative as well. The yard was clean when they left and I would highly recommend them. Our house footprint is about 2400 sq feet and I found this price very competitive. I will definitely call again in the future if needed.

I've noticed standing water in my crawlspace that needed attention before things got ugly. So, I did what you're doing and jumped on angieslist to find credible companies. I found a slew of them, and had them come out to assess my situation and give me an estimate.
Let me go ahead and save you the time and trouble of going through all the other estimates?Believe me, a lot of my time involved?to let you know that Shamrock is the company of your choice.
Keith came out and was one of the few that crawled under the house to have a look. I know what you're thinking, "Really? All those companies and not one crawled under the house??" Shockingly, yes.
Keith was honest, formal and approachable. A person that I feel wasn't trying to upsell me with unnecessary "solutions."
With that in mind, we decided on Shamrock for the waterproofing system.
I gave Keith the greenlight and he was out promptly to install the system. I came home that afternoon and crawled under the house. I won't say Shamrock turned my crawlspace into a magical place that I wanted to turn into my master bedroom, but it was pretty close.
The crawlspace looked sharp. From the outside, I couldn't tell anyone was there, but when I opened up the crawlspace door; the wonders that awaited!
Okay, I know at this point you're thinking, "How can you be this serious about a crawlspace and how much have you had to drink?" Well, I can tell you after going through countless companies, I'm happy finding someone that can provide a great service at a great cost, and two beers.

Excellent communication, fast response, great job, right on time, reasonable price. Highly recommend.

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They were very professional. It was a difficult job in that they had to dig an approx. 2 ft. deep hole to properly install the sump. This required an auger and had to be used in a very small space. It was very messy but the took great care to insure the mess did not get dragged out into the carpeted living area they had to travel thru to get to this area. (they also had to drill thru a cinderblock wall in this small space and tie in the drain line to underground drain pipe outside the house) They did everything they said they were going to do - no surprises. They also purchased a higher end sump pump at my request that was quieter and will hopefully last longer - of course I did pay more for this which was fine. In the end, they did what they said they were going to do and exceeded my expectations. I was very happy with the work and would definitely use them again.

Very impressed.  I contacted them via email and Keith showed up to quote on time as expected.  The install took about a day and a half.  Don and his crew were very professional, they did a great job of removing and reinstalling the existing sod and everything was cleaned up before they left.



One of the drain boxes floated out of the ground on the 1st rain after the install.  I sent an email to explain the problem and Don was here to resolve the issue the next day, he set the drain box in concrete at no additional cost.



Overall I was very pleased with the service, I would have liked to pay less :-) but their price was competitive with other quotes I had received.

The work took 2 days because our house has a crawl space. The crew came early in the morning as scheduled and stayed all day.  They worked until the job was done.  The crew were polite and respectful and knew what to do.  The crew manager came with them in the morning and then checked up during the day.  The work site was cleaned up when they left.

He gave me a piece of advice which I followed and solved my problem. before that, there were 2 other technicians, also from highly rated companies  in angies list, came and recommended jobs for $4000

I was very impressed with the owner and I thought the service was good. He did a great job. You couldn't even tell that he dug up my yard. It was very good.

The crew was unable to come on the day scheduled due to the rains in the area. Keith, the owner, reduced the estimate by 10% for the delay and inconvenience without me even asking.
They came the next day and immediately got to work. The gentleman leading the crew did some artful work cleaning up and regrading a drain opening so not only is it more functional but it looks better too.

We had some concerns about moisture in our crawl space after a HVAC service tech told us we had a problem and tried to cross sell us.
I called Keith and he came out and took a look. He evaluated the crawl space, and told me while there was a slight musty smell; that our crawl space was fine.  We talked through some options and pricing but in the end he reccommended that we do nothing.
Keith could have sold me an unnecessary product or service; he didn't.  He was completely honest and looked to save me money.
He wouldn't even accept a small amount for his time or gas. 
If you have a waterproofing problem, call Keith at Shamrock first.

Keith Locker from Shamrock was very responsive to the estimate request in October of 2012 and honored the estimate when I scheduled the service in June 2013.  The rating is factored on the  information below which I shared with Keith in a follow-up email.  I received no response from the email.
1.  I expected that someone in leadership from Shamrock, would have been on the job site the morning of the work to review the estimate and talk with me about the work being done and addressing the insulation question raised in an earlier email about whether the insulation needed to be replaced.  The workers were congenial and worked hard but to have no one else show up to review or inspect the work was not acceptable.
2.  The workers indicated they had finished the job but had not "sprayed and wiped the floor joists with shock wave anti-microbial cleaner, EPA registered" as specified on the invoice.  They were unaware of this item on the invoice and apparently did not have the product on the truck.  I called Keith Locker and he did have someone contact me and came back the next day to complete the job.  I went under the house to inspect the mildew removal and it appeared satisfactory, but also left bits of insulations wet and
hanging in spots.  After the crew left, I went back under the house to make the area look a little more presentable, pushed up some of the unsightly, damp insulation, wiped the dirt off the new vapor barrier.  Again, the job was done, but...there was a chance for it to feel like a quality job and it just didn't.
3.   My biggest concern is that the sump pump was connected to a socket addition to the light bulb with an extension cord.   I was
given no instructions on how the sump pump worked and had to request the printed information on the pump since none was left with me after the initial work.  The sump pump information clearly states:  "Connect the pump DIRECTLY to a grounded, GFCI outlet.  Extension cords may not deliver sufficient voltage to the motor pump.  Extension cords present a life threatening safety hazard if the insulation becomes damaged or the connection ends fall into water.  Make certain the electrical circuit to the pump is protected by a 15 Amp or larger fuse or circuit breaker."    The workers were dismissive of this concern as was employee who came out the second day.  I understand that Shamrock doesn't do electrical work but the electrical requirements need to be made known to the customer in advance to insure safety.  This seems like a liability to the company to install pumps and connect them as was done at my home.  I disconnected the sump pump until my electrician came and connected the pump directly to a newly installed, grounded, GFCI outlet.
The remedies Shamrock proposed for my crawl space were appropriate and the work was completed, but it was not the professional and quality job I expected after my initial estimate meeting with Keith Locker, nor did it meet the Angie's List review expectations.   In particular, my concerns about the sump pump, while acknowledged by the workers were dismissed with comments like, "We been doing it this way for many years with no fires.  We have liability insurance."  That was not an acceptable response to an obvious safety concern and an installation approach that did not meet electrical and safety requirements.