Shamrock Waterproofing

Shamrock did a very complete and professional job for us. We had a quote from the previous home owners so we knew what to expect in terms of price. Scheduling the initial visit was painless and the Shamrock rep showed up on time to help explain their quote. We had some questions about additional remediation work in our crawl space, such as using a sealant on the brick walls, but the Shamrock rep explained that we probably didn't need to use the sealant approach, which would have cost perhaps another $1,000. It took Shamrock less than a day to perform all of the work, and it turned out better than expected. Now, two months later our crawlspace is much drier and the previous humidity smell is gone.

The project went well.  No issues, they were even able to coordinate with the terminate company to let them treat the French drains with termite repellent.

Prompt, helpful, professional. Only disappointment was that they had to be called back in to mulch some areas (they just used our existing mulch and moved it out of our bed to cover the area we paid them to re-seed). Otherwise good.

we had spoken to several contractors and had gotten a different method from each one  for waterproofing the section of the house that required it.
Keith at Shamrock was the first who literally walked us through what he would do and explained why and how he would do what he considered necessary. If we bought up something mentioned by another contractor he told us why he would or would not use that method. My wife was very pleased with the fact that his answers to  questions  were in fact direct answers and not a speech created to make him look knowledgable and us stupid.
Bottom line is we were told exactly what to expect and why it would do what we needed it to do.
We asked him to submit his proposal, which he did within 2 days. Everything was itemized and when all was said and done we received all itemized items and then some.
His crew was polite and hardworking (a major understatement) and done ahead of schedule.
I am absolutely convinced that we received exceptional quality for a fair cost.
I am probably the last person to take time to either complain or praise someone who I would expect to provide the service I paid for. In this case I believe if I convince another to use Shamrock Waterproofing then I have added a really good deed to my list.

While purchasing our home, the house inspector found evidence of prior water incursion into the basement. Before putting an offer down we had Keith out to tell us what it would need to prevent further issues.  He was recommended by our real estate agent. He came very promptly and gave an estimate, without any promise of our using his services if we bought the house. We did and shortly thereafter had him out to perform the waterproofing and drainage work.  They did a great job and even found an irrigation system leak and left that issue easier to be fixed. We eventually had a bit of ground settling with all the rain, but Keith was out to fix that pronto.

A plumber noticed that I had moisture on a foundation wall in my basement as well as around cracks in the foundation beneath the garage and recommended that I contact a waterproofing company. On the basis of a recommendation from a friend, I called Keith Locker at Shamrock Waterproofing in Raleigh. Keith came out promptly, reassured me that I didn't have major foundation problems, and gave me an estimate for fixing the problems, which was much lower than I was expecting. The work was done within a week of the estimate, and I haven't had any problems since. Keith was courteous, professional, and knowledgeable, and I can't recommend him highly enough.

My problem was that water appeared to be entering my crawlspace and I could even see evidence of this happening. As a result, the tools that I store down there had become moldy and I was concerned that my foundation may eventually be compromised by the water penetration. The first company I called recommended sealing the entire crawlspace, essentially using floor to wall plastic. This seemed illogical to me. Water enters in from ground so let's just put plastic on top? It didn't strike me as a long-term solution. Oh, and did I mention that this would cost around $5K? The second company pitched a similar solution with the addition of drainage along the inner edge of the foundation. This made more sense and seemed like a more permanent solution, but at the same time, why even let water in in the first place? The second company acknowledged that I would need another professional to fully fix the problem...from the outside. Their cost, also around $5K. If you call these crawlspace waterproofing companies you will quickly find what I did- they want to cross-sell and up-sell you on their services whether necessary or not. In fact, they didn't really address my problem at all. That's when I called Shamrock. Keith came out quickly and diagnosed the problem. He noted that the problem seemed new and isolated, and suggested a fix along the exterior of the foundation. He also felt like the problem would only get worse if not addressed in this manner. This made a lot more sense to me. Keith's crew knocked the job out in 5-6 hours, manually digging out the problem area by hand. Parts of the area had mulch and his crew removed the mulch first and put it in a separate pile from the dirt so it could be returned as he found it. Two large plants had to be removed. The crew was professional and meticulous and in the end, you would have never known they were there. The work was recently performed and only time will tell if Shamrock's fix was the right one. I feel very confident that it is and that I made the right call. My experience was positive start to finish and I would highly recommend this company.

Excellent. He was very patient while we got ready to spend $2k. He came when promised, was so quiet and efficient that we didn't even notice he was there. Came back again before I left for work to show what had been done, and made (very minor) adjustments to exceed my expectations. Truly outstanding work. Also recommended several other companies for work that he felt they could perform better.