
Robert Paul Contracting Inc
About us
We specialize in water, fire, storm, and mold damage repairs. Robert Paul Contracting, Inc has been a home remodeler for 20 year's. A BBB Accredited A+ Rating contractor also, IICRC Certified. Residential and Commercial. No job to big or small. We've built restaurant's, homes, and everything in between. 919-440-1477 Bob Coffin Direct
Business highlights
Services we offer
Basement Waterproofing., Deck and Patios, Fire and Smoke Damage Cleanup, Flooring, Home Additions, Mold Remediation, New Home Construction, Painting, Remodeling- General, Remodeling- Kitchen and Bathroom, Roofing, Siding, Water Damage Cleanup, Windows and Doors
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
0% | ||
0% | ||
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7% |
"thank you for the positive review. We always like to hear from our customers."
"We apologize for your negative experience with your remodel. Of course, during a global pandemic, there were setbacks with crews and subcontractors falling ill, material costs, material availability, and materials on backorder (including the vanity you selected) but this, of course, was something no one could have predicted. During these unprecedented times, our company made every effort to continue operating as normal as possible, while also trying to keep people safe. Personally, I did try to limit my in person contact with customers because of my high-risk, pregnant wife. This did not mean, however, that I was not available via text, phone and email. And, you certainly did contact me via those means including text messages at 1:00am and calls on weekends and holidays. And, as you thanked me for several times, I always responded very promptly to your questions and concerns. Until he fell ill and was unable to work for an extended period of time, the foreman assigned to manage your project met with you in person quite frequently and would also take your texts, calls, and emails. Note, delays in projects also occur with work order changes. After building the center island to your specs, you asked us to tear it down and rebuild it. Which we did, but this of course setback the timeline. You wanted to make sure that the paint job was to your standards before your carpet was installed, so we did several walkthroughs with you and your husband to look specifically at the paint job. You had approved this work. I haven’t walked away from a project in my 20 year career, but after you verbally harassed me and cursed me out, paid my subcontractors directly behind our company’s back, and made it quite challenging to get subcontractors to your project after treating them as if they were beneath you, we were left with little choice. Further, with an estimated $12,000-$14,000 left owed on your project, and your refusal to make a partial payment, we could not risk providing anymore services if you did not pay."
"Thank you for the kind words. We always appreciate positive feedback from our customers. I hope we can work together in the future. It was a pleasure working with you."
"Thank you for the kind words. We love getting positive feedback from our customers. Enjoy your beautiful home!"
"Thank you for the kind words. We are always excited to hear positive feed back."
"[Member Name Removed], Thank you for the kind words and the opportunity to work with you! Enjoy your beautiful home! Regards, Bobby Coffin"
"Thanks, [Member Name Removed]. I'm glad we were able to help. It was a pleasure working with you. Being at the beach wasn't bad either!! I also appreciate you spreading our company name to people in your community. I look forward to working with you in the future."
"I appreciate your thoughts. Our customers satisfaction always comes first."
"Thank you for the kind words. I appreciate every customer I'm priveledged to work with."
"thank you for the kind words. I like to give all of our projects the up most attention and detail. You can now enjoy your home!"
Licensing
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