Remodel Raleigh Inc

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Mr. McCaffrey and his crew did excellent work throughout the six weeks he was at my home. The architecture of my home's exterior is full of unusual and difficult angles; thanks to Doug's eye for detail and commitment to performing to the best standards, every plank and join fits exactly and smoothly. In 2015 we are still enjoying the appearance of the work he did and consider that our home's value has been increased. Doug was on the job every day for the six weeks Remodel Raleigh was at my house. He was a firm and effective manager of his workers. The work continued smoothly. I never saw anyone hanging around, goofing off, or waiting for something to do. Morale was excellent. He chose his three carpenters well; they were exacting and dedicated to doing a good job. The same guys worked with him every day. He and his men were not only on time, they worked early and late most days. Their breaks from work were few and short in duration. No one vanished from the job site without explanation. I appreciated not being bombarded with swearing and loud radio music. There was no "collateral damage" to my home or other property. Tools were stored and debris was cleaned up every evening. At the end of the project one of the carpenters spent a good chunk of time running a strong magnet over the surface of my entire property, collecting loose nails and other metallic by-products. At no time over the course of the months during and following the job did we, our dog, or our cars sustain any damage from "left-overs." I am the woman in the partnership between me and my husband. Being the more practical of the two of us, it was my job to choose, contact and confer with Mr. McCaffrey on our job. I am now 61 years old. I have seen my share of belittling and patronizing treatment over the years. Absolutely never in my lengthy experience with Doug and his crew was I treated with anything other than respect, equality, and appreciation for my understanding and intelligence. Doug continually updated me about progress. He ran every decision past me, educating me about the pros and cons and estimating the cost of each change, so that I could make a good decision about what I wanted done. This greatly increased my confidence in him and his work. It was a boon not to wonder each day whether work was being done up to specs and according to my wishes. Mr. McCaffrey only asked for payment necessary to complete the next phase before entering into the that part of the job. There was no "half now, half on completion" requirement which often results in contractors disappearing from one's job for lengthy amounts of time. Finances were handled with full description, accuracy, and in detail. We had quite a few change orders as problems were uncovered on my 34 year-old house. These were handled smoothly. I felt Mr. McCaffrey was collaborating with me; never did I sense I was being pressured or left out in the cold. On my job Mr. McCaffrey demonstrated a high content of character that is unusual in our times. While he and his men had access to my house I never worried for the safety of my person, property, or possessions. At times when I had to be away from home I was comfortable with leaving him in charge. I never had that niggling sense of unease in my mind that one has with some workers. The job was done well. I was treated well. For three or four years now he has been the victim of repeated vengeful allegations about his competence, professionalism, and character. I am the one who recommended Remodel Raleigh for that job, an action I deeply regret. I heard from both these men during it. While I do not know everything that transpired, I cannot credit, based on my own experience with Mr. McCaffrey, that he deserves these attacks.

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The workers were on time most days, worked diligently and cleaned up at the end of each day.  At times, I felt there should have been closer supervision of the work being done. There were a few items that were done incorrectly or with less that professional workmanship, but Mr. McCaffrey stood behind his work and offered to correct any and all problems with no hassle or questions. |Remodel Raleigh, Inc. did a good job on installation of new rain system and diverters, good work on the wall waterproofing, and good work on the crawl space vapor barrier and insulation.