Redmond Heating & Air

If you’re looking for a reliable, honest, and knowledgeable HVAC professional, we can’t recommend Redmond Heating and Air (Kenneth Redmond) enough! We’ve used Kenneth for the past few years and have always been so impressed with his expertise and integrity. He’s a one-man show with a straightforward, honest approach - no upselling or unnecessary repairs. He actually saved us thousands of dollars when another large HVAC company told us our downstairs unit couldn’t be fixed and needed a full replacement. Kenneth came out, diagnosed the issue, temporarily repaired it with one of his own used parts, then later found the replacement part under warranty and installed it. It’s been running perfectly ever since! We truly appreciate having someone we can trust with our home’s HVAC systems and will continue recommending him to everyone we know.

We called Kenneth and he was able to come out the same day. He quickly diagnosed the problem and completed the repairs on the spot. He took time to review the problem and options. We have used Kenneth several times in the past and would highly recommend him.

Great. Clean and professional

good, excellent service

I called Mr. Redmond to make an appointment to check out my parents fireplace that stopped working. He asked me text my number to him and he would call me later to schedule an appointment. He called exactly as promised. On the day of the appointment he called to let us know he was on his way but running a few minutes late. When he arrived he went straight to work and fixed the problem. Mr. Redmond is very professional and did an excellent job. He explained everything to us and was able to get the fireplace working again.

Ken went to the store to buy the correct thermostat for my heat and AC system. He got exactly what I had in mind and did a great job installing it. He worked with my work schedule too to accommodate coverage needs at work. Ken takes good care of me and he will for you too. Ken also does a super job with gas logs. Hire him!

He arrived early. Was polite and efficient. Rate was reasonable.

I had cut over my furnace to natural gas a couple of years ago. I was ready to get rid of my LP, but I needed to convert my stove, gas logs, dryer, and hot water heater. I purchased a new NG water heater and installed it myself, but I had Kenneth cut the gas line from LP To NG. He installed three regulators to cover the 4 appliances and performed a leak test. He got everything up and working, tested each appliance, and was extremely professional. He came over and waited for the inspector, and everything went as smooth as silk. He charged a very reasonable price for the amount of work. I would hire him again without hesitation.

Kenneth was able to diagnose quickly and accurately. He was willing to come out in the evening, right away, and seemed totally focus on providing for the customer's needs first. He was very professional, and courteous. Also, very helpful and flexible. Great to find an AC/HVAC company that truly puts customers first. Will repeat.

Really good work ethic. Fast response and diagnostic. Reapirs hold up really well.

This is the 2nd time that I've filled this out. It went well, very well!

The service call went very well. I called Ken while shopping for pricing to replace a gas line pressure regulator. He gave the best price and was able to do the work the next day despite inclement weather. Other companies were quoting twice the price and were overselling the replacement part. I couldn't be happier with the work performed, Ken's professionalism or the price paid. I would definitely call on Ken for help in the future.

Redmond...honest, professional and punctual. Mr. Redmond arrived on time and even called to advise he was en route. He was very polite and got right down to business assessing and diagnosing the problem. Mr Redmond did a thorough safety assessment and ultimately repaired the problem for a minimal and fair fee. Our gas logs have worked like a champ ever since. I would use this company for other heating and air problems.

Very well. Ken Redmon is keeping these areas in good working condition.

We smelled gas in the house and PSNC came out to shut off the gas, and could not turn it on again until someone identified and repaired the leak. Ken came out the next day and spent a few hours in our crawlspace to find and fix the leak. He was punctual, and super-professional, and we are all happy to have our heat back on.

Excellent customer service and quick repair. Friendly, and explained work being done. Very knowledgeable about this type of fireplace and very honest of work needing done.

Good communication, arrived on time, was very careful & considerate, and did a great job.

Efficient and thorough work. Explained all of the tests he ran and why. Answered all of my questions in a professional manner. Quick service on a Sunday without complaint highly recommend and will use again.

Kenneth was extremely prompt in returning my phone call late on a Friday afternoon and was able to come out Saturday morning. He took the unit apart to diagnose the issue and made minor service repairs as he did it. He was fine with me to watching him work and was very willing to answer all my questions about the problem. He made every effort to repair the unit at a very cost-effective price, but unfortunately the necessary parts were not available on a Saturday.

Excellent. Very pleased.

Kenneth dod an excellent job.

It went very smoothly. Kenneth arrived promptly at the appointment time, was very personable and professional. Explained what he was doing the whole time. Removed quite a bit of debris that had accumulated and corrected a safety issue. Checked for gas leaks and carbon monoxide. All this for a $99 coupon special from Angie's List. Can't beat that!

It went very well. Scheduling was easy and Kenneth did a great job. Price was very reasonable. We plan on calling him for future heating/ac service.

We haven't used our fireplace in nearly a decade and I had turned off the pilot light. In less than and hour, it was clean as new, cobweb-free, and back to working order. Great service!

He conducted a thorough appraisal, and diagnosed the problem in short order. He verified that the condensate pump in the system was working. He then added freon to the compressor outside. The air conditioning is back on. Another HVAC company told us we needed an entire new system which would have cost us $6,250.00.