LeafGuard

LeafGuard does not work! LeafGuard installed our gutters few years ago. After the first rain, it started clogging. They came out twice to cleaned the gutter, after that, never returned any phone calls/emails. I had no choice but to replace my gutters. I took a few photos showing the debris inside the LeafGuard gutters.

From the initial appointment for an estimate to the installation appointment. All of the company personnel were very professional, prompt and highly skilled. LeafGuard gutters are pricier than other options but the other options are not at all comparable to the performance of LeafGuard.

Well done experience

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.Thorough services, Said the leaves wouldn't pinch but they are. Some leaves stop up the drains. Wasn't expecting to clean leaves that pile up. They were good at what they were doing, they cleaned up mess and did job expected with down spouts  Price could have been a little lower

My experience with them went great. I was amazed at how quickly they were able to do it. They needed to replace some of the wood backing and they did that. They did a great job. I was very pleased with them. The gutters work very well.

LeafGuard installed their patented gutters on our house a few years after we purchased our house (sometime between 1997 - 2002). When we renovated our house in 2008, we asked them to reinstall their gutters. All of their installations are very well done and have saved us a lot of time. We have a lot of tall pines in our yard and their gutters have cut the cleaning of our gutters from once every two weeks to once a year.

We had a leak in our roof at the junction between our deck and our main house and this leak may have been introduced during our renovation. We obtained a very high estimate for the leak from another company and called LeafGuard to see what options they would provide. They came out and fixed the roof leak and we've had no issues with it since. In addition, they agreed to fix the soffit at a VERY reasonable price. (My husband punched a hole in the soffit as a quick fix to the leak until we could get an official fix.) Mike, who came out to do the work, provided me with very helpful advice for additional steps to take that had nothing to do with the fix that they did. LeafGuard has been an excellent company and we will very gladly work with them in the future.

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Customer service called ahead of time to schedule work. Crew arrived on time. All work was completed in a timely manner and they cleaned up after themselves. Gutters look great, match the siding on the trim of my house perfectly.

They came as promised (and at least two weeks earlier than we thought they would be able to, which was wonderful), cleaned up everything, and left us with wonderful gutters that look great and function beautifully. Because of the way the gutters and downspouts perform, they were even able to permanently remove the downspout that ended on our driveway, leaving puddles by my car every time it rained. No more puddles! With all the rain we've had, we've been keeping an eye on how these are performing, and we couldn't be happier. The price is more than regular gutters, but well worth it.

The 2-person crew arrived on time and finished the work in a few hours. I have willow oak trees overhanging my house; leaves and pollen from these trees, among others, have clogged my gutters and downspouts for the 17 years that I've lived here, and this is the first time that I feel like I don't have to worry about overflows and water damage. In fact, the gutters were installed in time for their effectiveness to be tested during the 2012 leaf season.
I was pleased with all aspects of the work, from the estimate to the finished job.

Excellent job

Looking back I realize I had a really slick sales person (Nick) and being recently widowed feel I was played. The price originally started out at $7999 and he kept coming up with coupons, calls to someone who supposedly okay'd even further discounts and I eventually agreed to $5000 and then called them later that day and said I couldn't do it financially and he asked what it would take and I told him $3000 max. He makes this magic phone call and calls me back and says bottom price is $3999 and because I was so sold on the product I caved. The installers were on time. but took longer than was estimated by 2 hours and very limited English was spoken. I made a follow-up call with request for someone to come out and the individual I was told would call me never did. I didn't pursue it as I'm big on customer service and they failed. I would not do it again...
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The product works really well but I am writing this review now because some of the things we didn't know at the time that caused problems later.The company changed ownership between when we signed a contract after an estimate and when the work was done, but we were not informed of this until after the work was done. At that time, a return visit to the home was needed so I called the company based on the contact info on the contract. It was then that I found out that the work was done under a different owner/business. We had selected LeafGuard partly based on the product but also on the reputation of the local company. We shoud have been informed of the change of ownership before any work was done but no effort was made to inform us.
.We were told when we signed the contract that new downspouts would have to be installed to accomodate larger volumes of water. We were also told that additional downspouts would be needed as our downspouts were too far apart based on the Leafguard standard . All of the existing downspouts drained into pipes underground to carry water away from the house, so we asked that the location of any additional downspouts be discussed with us before they were installed. We were told they had to be no more than a certain distance apart but if there were options we would be consulted. This didn't happen. Instead, we ended up with two additiional downspouts in the front of the house and one on the back. The two in the front drained water directly onto soil at the foundation, one next to our front porch, the other on a corner next to the front porch steps. The one in back drained at the junction of the foundation and a brick patio. As our house is on a hill, the first time it rained, we had washout from the front downspouts and water accumulating on the ground and the patio at the back. This is why I called for a them to come back. Another unexpected outcome was finding over 4 dozen 10 inch long nails scattered all over our yard from where they pulled out the old gutters. It appeared that no one had attempted to collect the nails. I informed the owner when I called about the drainage problem and he acknowledged that the nails should have been cleaned up.
They came back one time to address the drainage. Their solution for the new back downspout was a boot and a short corrugated pipe that redirected the water under our deck. They offered no solutions at the front. Later we discovered that water was pooling under our deck and foundation from the pipe they installed. We also had water pooling in the area of one of the front downspouts. The other front downspout drainage created an erosion problem through the middle of our front yard. So we had to have corrogated drainage pipes installed at all three downspouts to carry water completely away from our house. They are ugly, the alternative is to excavate trenches starting at each downspout and run the drainage pipes underground-a lot more costly and disruptive to existing lanscaping and hardscaping.
The LeafGuard gutters work great. We have a number of tall trees that drop a ton of leaves on our roof. Our old gutters were always clogged an a pain to clean. Leaf Guard means no leaves ever.The very disappointing part is that there seemed to be no consideration of the problems created when a new 4 inch downspout is dumping large volumes of water onto soil or concrete or brick at the junction with the foundation. I don't know if this company has increased its attention to this issue since our installation, but anyone who is told they will need more downspouts needs to know before signing a contract, as they will likely incur additional costs to manage the drainage..

First a man came to do the estimate. A different man came to take down my old gutters. Then I had the house stained twice including a very large deck. The gutters were installed after the staining was complete. With rain days off it was about a month before everything could be complete.

2 service technicians arrived and set up their equipment for installing the gutter guards. They first inspected the current gutters, cleaned out the debris and fixed any loose gutters. They then cut the leaf filters to fit onto the gutters. After installation they talked with me and I was allowed to inspect their work, from the gound.They cleaned up most of the debris that was on the ground and all of their equipment and excess materials.

They were great. They provided us with a discount since we found them off of Angie's List. We would certainly use them again.

We got them through Angie's List. Their price was very reasonable. They were very efficient and they cleaned up after themselves. We don't remember the exact price that we paid but we were very satisfied with it. They were quicker than we were and they were there before us. We would recommend them anytime and would absolutely use them again in the future.

We have enjoyed working with their sales person, Joel Johnston. The workers are punctual and seem competent. There have been frequent episodes of my finding pieces of brown aluminum left in the yard after work has been done that has concerned me as some of these have been sharp and children could be hurt on them. It is easy to understand how some of them are missed, since the gutters are brown and there are leaves in which they can get camouflaged, but there have been pieces large enough to be easily seen. To date, that has been my only concern and, knowing it, in future, I'll go out while the crew is still there to better monitor clean up.

The experience went well overall. The product was performed as advertised. We used a coupon that cut costs and referred a neighbor(and received a gift card reward as advertised). The representatives are not too pushy, and the workers did a good job of taking down the old and putting up the new. We had one little problem with a section that they had cut out, and I didn't think it should have been installed that way. They came back out and changed it, but they were right in the first place. So we had to have it cut out again, and they only charged a minimal fee for that. They could have explained that part better, why they did it that way.

The salesperson showed up on time and was pleasant to deal with. I was able to negotiate a slightly lower price than what was offered the first time. They also agreed to do touch up paint work in the areas where they removed downspouts that were no longer needed. The workmen showed up on time and completed the work on schedule. They neglected to do the touch up work originally agreed to, but they came out and took care of it after I called. I am extremely pleased with the result. The gutters greatly improve the appearance of our house. I also rest much easier during rain storms since I know the water is being shunted away from the house. Surprisingly, it's also much quieter. I am looking forward to the fact that I will no longer have to have the gutters cleaned.