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JW Ultra Air Heating & Cooling, LLC

Heating and Air Conditioning

About us

We are a local owned company with over 35 years experience. We offer maintenance agreements on existing systems. We specialize in hvac replacements.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

We do service, repairs, sales and installs on gas furnaces and heatpumps.

Services we don't offer

work on oil furnaces. duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.6
punctuality
4.8
Showing 1-6 of 6 reviews

Teresa J.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
Once they returned my call everything went fine. I had to call them 3 times before they finally called me back after leaving a rather nasty message the last time. The only reason I went with them is because they installed our unit when we built the house. Otherwise I would have looked elsewhere after the second call. They definitely need to improve in this area. The gentleman they sent out was great. He had a great attitude and was pleasant to deal with.
Description of Work: Annual tune-up. Signed up for their annual plan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from JW Ultra Air Heating & Cooling, LLC
We are sorry for the delay in respond time. We were having problems with the phone system at the time. Everything has been fixed since and we are currently doing Mrs. [Member Name Removed] service for yearly maintenance.

James E.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have an annual contract and they come out a couple times a year. They are good, they work with you on the schedule. They are fair, if they find something wrong they will tell you or show you and they are very good at explaining it. Their prices are fair. We have recommended them to several people in the neighborhood. Their always on time.
Description of Work: They did the spring check-up on the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James E.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Jim is great. They put our system in initially. The price was good. It took them an hour to do the service. The place was nicer than when they started.
Description of Work: I used Ultra Air for a pre-season tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

James E.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David C.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely Fantastic- They go out of their way to make sure I am completely satisfied. Ultra Air is professional and priced very reasonably.
Description of Work: They installed a new system and have done regular maintenance for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James E.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
His price was very competitive in comparison to the five estimates I received and the unit is super efficient. What I liked about him is he didn't try to upsell me, he let me know what was needed. The inspector was impressed by the work as well. He was early for the appointment and great about responding to emails.
Description of Work: They replaced our furnace and air conditioning system. We switched from a gas pack system to a split Trane system. The work, including the duct work, was completed by a team in one day. He has also winterized our heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3200 Lake Woodard Dr, Raleigh, NC 27604

    http://www.ultraairhvacnc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    18881
    Trade License Expiration
    12/31/2020
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    JW Ultra Air Heating & Cooling, LLC is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    JW Ultra Air Heating & Cooling, LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, JW Ultra Air Heating & Cooling, LLC offers free project estimates.
    No, JW Ultra Air Heating & Cooling, LLC does not offer eco-friendly accreditations.
    Yes, JW Ultra Air Heating & Cooling, LLC offers a 10% senior discount.
    Yes, JW Ultra Air Heating & Cooling, LLC offers emergency services.
    Yes, JW Ultra Air Heating & Cooling, LLC offers warranties.
    JW Ultra Air Heating & Cooling, LLC offers the following services: We do service, repairs, sales and installs on gas furnaces and heatpumps.
    work on oil furnaces. duct cleaning.

    Contact information

    3200 Lake Woodard Dr, Raleigh, NC 27604

    http://www.ultraairhvacnc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM