JEFF JOHNSON RESTORATIONS & DESIGNS
About us
Jeff Johnson Restorations is a local Raleigh, North Carolina company dedicated to providing the finest possible results for our clients. We restore and repair a wide range of unique objects ranging from historical furniture pieces to fine artwork, Celtic relics and antique toys. We are listed as a Yahoo 5 Star service provider and can provide many excellent customer testimonials. We have been recognized as being one of the top 5% moving claim inspection and repair services in the world and have an international client base.
Business highlights
Emergency services offered
27 years of experience
Services we offer
Jeff Johnson Restorations & Designs is a full service shop in Raleigh, NC specializing in the repair, and service of furniture, antique toys and collectibles., art objects, ceramics and art objects. We specialize in the appropriate repair and restoration of antiques, design, fine furniture, heirlooms, porcelain, porcelain objects, refinishing, restoration
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.822 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 5% |
Showing 1-22 of 22 reviews
Jean W.
May 2019
Jeff did a beautiful job repairing and restoring the piece, creating a new foot and matching the color of the lost shoe. A real craftsman. Many thanks!
Ann R.
Nov 2018
Beautifully done, reasonably priced, quick turnaround. Very helpful with good suggestions.
Response from JEFF JOHNSON RESTORATIONS & DESIGNS
"Thank you [Member Name Removed], it was my pleasure to help you with this project! Have a happy Thanksgiving!"
Chris B.
Jun 2018
Jeff was very prompt in refinishing our table top. The piece looks as good as it did when we first bought it 30 years ago.
Response from JEFF JOHNSON RESTORATIONS & DESIGNS
"Thank you [Member Name Removed]! I appreciate your business and will always do my best for you and my other clients! I appreciate the great review! Jeff"
Sally L.
Jun 2018
All work was done well
Response from JEFF JOHNSON RESTORATIONS & DESIGNS
"Thank you for the excellent review! I appreciate your business and strive to deliver the best possible service for all of my clients. Let me know if I can ever do anything else for you or your friends. Jeff"
Amy A.
Mar 2018
Jeff was wonderful to work with! He brought our table back to life and it looks amazing! We are thrilled with the results!
Response from JEFF JOHNSON RESTORATIONS & DESIGNS
"Thank you for the kind review. I always am happy to help you!"
Terri C.
Aug 2017
The bedside table is gorgeous. I can actually see the wood grain in the table. He finished the inside of the drawer too. I will definitely use Jeff again!
Response from JEFF JOHNSON RESTORATIONS & DESIGNS
"It was my pleasure to help you with this project and I am always here if you need me. Thank you for your business and your kind review!"
James M.
Jun 2017
Very well. Jeff was very responsive to all my questions and very prompt with his service.
KATHLEEN P.
Mar 2017
We are very pleased with the table that Jeff restored for us, as well as the whole process start to finish. Jeff responded right away to my request for quote through email, and was very responsive and pleasant with all my questions. The price was fair and in line with other quotes that I had gotten, but to me he seemed more interested in doing the project, as well as getting the end product that we would be happy with, so that made a difference to me. Also, we were concerned about the table feet that had been terribly distressed over time and badly repaired, and Jeff was able to completely restore those and they are amazing. the whole table is now beautiful and perfectly matches a chair that I had taken in with the table as an example for the stain color.
Response from JEFF JOHNSON RESTORATIONS & DESIGNS
"Thank you! I enjoyed helping you and making your table beautiful for you. I am here if you need me again. Jeff"
Danielle D.
Aug 2016
I work for a residential cleaning service and a ceramic item belonging to a customer was dropped and broken into a few pieces. The item had been broken by the customer before, but was of significant sentimental value. It was a wedding gift many years ago and irreplaceable due to age and lack of identifying branding. It was a relatively clean break, but I simply could not get the pieces to fit back together. I contacted Jeff, and he was very quick to respond with various different repair options at different price points. I let him know our budget and set up a time to drop off the item that day. The repair was done with a quick turnaround and the results far exceeded our expectations! I feared that we may not be able to return the item to the customer in a satisfactory condition, but Jeff did an excellent job! He was able to fit the pieces together and repair the glaze to conceal the crack lines. We will definitely use him in the future as he was professional, respectful of our budget, and performed quality work.
James M.
Apr 2016
Jeff Johnson Restoration & Designs was very responsive to my questions about my needed repair. He gave me a fair estimate when I e-mailed pictures of the broken rocking chair base to him. He stayed in contact me during the repair process. He was prompt in the repair and the cost ended up being less than the quote he had given me.
Ann L.
Mar 2016
Moving company approval was followed very quickly by contact from Jeff. He set up an appointment immediately and performed the work within days. He is highly knowledgeable about 19th century cabinets. He remounted the doors perfectly -not an easy task. I highly recommend his work.
Babette A.
Jan 2016
Prompt, courteous and absolutely my go-to person for all furniture repairs from now on!
Amy B.
Nov 2015
unknown
Debra C.
Nov 2015
I found Jeff Johnson Restorations online by searching for restoration/repair services and I'm so glad I found him. He takes great pride in his work and does a fabulous job. I recently obtained a vintage glider from my Mom's estate that had been in my family for many, many years. It has such special memories of my childhood. It was on my Mom and Dad's front porch for as long as I can remember and my Dad had pieced the metal hinges together with metal and bolts and painted it almost every year with a different color. It was extremely rusty, bent in places, missing the foot pieces, and had layers and layers of paint. I knew it was going to take a lot of effort and time to restore. Jeff was able to find the vintage metal glider parts and foot pieces, take off all the many layers of paint and rust and restore it to very close to its original condition.
I contacted Jeff by email and requested a quote and he suggested I send him pictures of the glider from every angle including up close pictures of how it was put together so he could determine whether it would fit in his sand blasting equipment, and he determined that it would. He provided a quote as well as some options to reduce the cost and I decided to go with his original quote. It ended up being just a little more than the quote because of the cost of the replacement parts and Jeff still ended up being over his budget on this piece because he cares about providing quality services at a reasonable price to his customers.
I was able to deliver the glider and pick it up to avoid any pick-up and delivery fees which helped on the price. When I picked it up Jeff assisted with loading it on my truck and securing it to avoid damage in transit and even provided a blanket (which I had forgotten to bring to cover it).
I am very happy to have the glider restored and am using it on my screened porch and enjoying all the wonderful memories it invokes.
Thanks, Jeff, for making that possible! I'm already talking with Jeff about restoring a cabinet that my Grandfather made.
I contacted Jeff by email and requested a quote and he suggested I send him pictures of the glider from every angle including up close pictures of how it was put together so he could determine whether it would fit in his sand blasting equipment, and he determined that it would. He provided a quote as well as some options to reduce the cost and I decided to go with his original quote. It ended up being just a little more than the quote because of the cost of the replacement parts and Jeff still ended up being over his budget on this piece because he cares about providing quality services at a reasonable price to his customers.
I was able to deliver the glider and pick it up to avoid any pick-up and delivery fees which helped on the price. When I picked it up Jeff assisted with loading it on my truck and securing it to avoid damage in transit and even provided a blanket (which I had forgotten to bring to cover it).
I am very happy to have the glider restored and am using it on my screened porch and enjoying all the wonderful memories it invokes.
Thanks, Jeff, for making that possible! I'm already talking with Jeff about restoring a cabinet that my Grandfather made.
Brenda S.
Jun 2015
My husband is very pleased with the work Jeff did and how the fire truck looks now. It is a great piece that we'll now enjoy instead of trying to hide it in a closet! I would definitely use him again for any furniture or other restoration need that arises.
Suzanne C.
Aug 2014
The item fell on the floor shattering the arm. I could not locate all of the pieces so Jeff had to repair and carve a piece to fit. Moreover, he had to paint the arm and other make other paint repairs to exactly match the rest of the piece.
It is impossible to even see where the repair was made! Jeff is a true artist and I am so glad I was able to get one of my favorite art pieces repaired like new.
I was so pleased with his work, that I returned today with a repair on a ceramic art piece.
Kenneth R.
Jul 2013
They were very professional and they did a great job.
Jennifer B.
Apr 2013
Jeff repaired and refinished an antique secretary that was my
grandfather's. It had fallen into disrepair. I was able to send him
pictures of the piece via email to show him what work needed to be done. I only give a and quot;Band quot; for the price because there was
a $150 delivery fee and a $150 pick up fee, for a total of $300. This
seemed steep to me, and if I could have fit the piece into my car I would have been able to save this cost. However, the delivery guy, and quot;Tonyand quot;, was very professional and was on time. No damage to the furniture in the transport.
Jeff updated me via email of the progress of the
restoration. He was flexible with my budget, providing several options
that I could choose from to keep the costs down (ie did I want it fully
restored, repaired to a functioning level, or somewhere in between?). I
opted for somewhere in between. This included a re-lacquering on the
piece, as well as repair of the broken legs and drawers on the
secretary. Also included installation of missing hardware that looks
like the original hardware. I could not be more pleased with the way everything turned out. Apparently it was getting a lot of compliments from visitors to his shop. I would use Jeff again, but would try to avoid the $300 delivery charge by taking the piece myself.
We moved in the middle of the refinish job, and Jeff was willing to keep the piece for an extra week or two so that it didn't have to be moved twice. He even provided me with some information about the furniture, such as where it came from and when it was made. I am looking forward to enjoying the secretary for many years to come. I would use Jeff's services again.
grandfather's. It had fallen into disrepair. I was able to send him
pictures of the piece via email to show him what work needed to be done. I only give a and quot;Band quot; for the price because there was
a $150 delivery fee and a $150 pick up fee, for a total of $300. This
seemed steep to me, and if I could have fit the piece into my car I would have been able to save this cost. However, the delivery guy, and quot;Tonyand quot;, was very professional and was on time. No damage to the furniture in the transport.
Jeff updated me via email of the progress of the
restoration. He was flexible with my budget, providing several options
that I could choose from to keep the costs down (ie did I want it fully
restored, repaired to a functioning level, or somewhere in between?). I
opted for somewhere in between. This included a re-lacquering on the
piece, as well as repair of the broken legs and drawers on the
secretary. Also included installation of missing hardware that looks
like the original hardware. I could not be more pleased with the way everything turned out. Apparently it was getting a lot of compliments from visitors to his shop. I would use Jeff again, but would try to avoid the $300 delivery charge by taking the piece myself.
We moved in the middle of the refinish job, and Jeff was willing to keep the piece for an extra week or two so that it didn't have to be moved twice. He even provided me with some information about the furniture, such as where it came from and when it was made. I am looking forward to enjoying the secretary for many years to come. I would use Jeff's services again.
Edward S.
Jan 2013
Great work -- faster than promised and exceeded expectations in every way. We were delighted that he could repair the Crest rail. It looks outstanding. We were convinced going in that he would have to fabricate a new Crest rail (which is fairly elaborate for oak) and it would be far more expensive.
Not only would we go back to him again, but now that the holidays are over, we are going back -- will be taking two more of the chairs in the set for some repairs as well.
These chairs are not especially valuable, but they are part of a large set of furniture that has seen heavy use in four generations of our family. It was a somewhat agonizing decision as to where to take them. But I sent Jeff pictures of the damaged Crest rail via email and he responded within a couple of hours with a detailed guess as to what it would take and a price range. I was impressed immediately, and not disappointed. And again, great work, done faster than promised and well within his estimate.
Not only would we go back to him again, but now that the holidays are over, we are going back -- will be taking two more of the chairs in the set for some repairs as well.
These chairs are not especially valuable, but they are part of a large set of furniture that has seen heavy use in four generations of our family. It was a somewhat agonizing decision as to where to take them. But I sent Jeff pictures of the damaged Crest rail via email and he responded within a couple of hours with a detailed guess as to what it would take and a price range. I was impressed immediately, and not disappointed. And again, great work, done faster than promised and well within his estimate.
Richard E.
Dec 2012
A few weeks later the table was returned to our home. Jeff was not present and sent 2 workers to deliver it. We were not at all pleased with the quality of the work.
We complained to the moving company and sent pictures of the work. Some damaged areas were not addressed at all. Many scratches / gouges were merely colored and not filled.
The bent hinges for the leaf were not straightened and the leaf was no longer at the same level as the table. The leg was repaired but the table was very wobbly. I had to correct this by performing some serious tightening of the leg bolts.
Mr Johnson's reply to my complaints were basically a defense of what he had done and that if I was not satisfied I should talk to the moving company.
He also stated that the reason he did not provide a quote for the additional work was that ,and quot;I prefer to keep settlement repairs and residential repairs as separate transactions to avoid any confusion as to which party is paying for what repair.and quot; He also stated that he opted not to perform additional repairs due to the nature of the table construction which limits the amount of stripping, sanding, and other work that can safely be done to the top. Why the heck didn't he tell me that in the first place instead of agreeing to do it when he took the table?
After all this, we ended up throwing the table away.
We complained to the moving company and sent pictures of the work. Some damaged areas were not addressed at all. Many scratches / gouges were merely colored and not filled.
The bent hinges for the leaf were not straightened and the leaf was no longer at the same level as the table. The leg was repaired but the table was very wobbly. I had to correct this by performing some serious tightening of the leg bolts.
Mr Johnson's reply to my complaints were basically a defense of what he had done and that if I was not satisfied I should talk to the moving company.
He also stated that the reason he did not provide a quote for the additional work was that ,and quot;I prefer to keep settlement repairs and residential repairs as separate transactions to avoid any confusion as to which party is paying for what repair.and quot; He also stated that he opted not to perform additional repairs due to the nature of the table construction which limits the amount of stripping, sanding, and other work that can safely be done to the top. Why the heck didn't he tell me that in the first place instead of agreeing to do it when he took the table?
After all this, we ended up throwing the table away.
Response from JEFF JOHNSON RESTORATIONS & DESIGNS
"There are several points to clarify...the member was not a customer of mine. Since I was not hired by the member nor was I paid by the memeber for any work I would like his review removed. The moving company that moved member was my customer and he was their client. All work that was performed was done under the direction and the parameters given to me my customer, the moving company claims department, not the member. This work was part of a claim dispute/settlement between the member and the moving company claims department. This work was done nearly a year ago so one has to question the timing of this review by the member. I was retained by the moving company to repair new transit related damages only, not to refinish a 30 year old table with significant amounts of pre-exisitng normal wear and tear not caused by his most recent move. The table the member is discussing was a heavily used kitchen/dining table with a considerable amount of normal tear and wear throughout in the form of nicks, scratches, water marks, etc. The table was at least 20 years old and probably closer to 30 years old. The scope of work that I was hired to do by the moving company was limited to new transit related damages, which I repaired. I have photographs of the damages that the member subsequently sent to the moving company along with his complaint that they were not repaired, and it was my determination along with the adjusters handling his claim that the additional damages he thought should have been repaired were typical of what is considered normal wear and tear for an old table that is used daily. This is why those damages were not repaired. If necessary, I can share before and after photos, including the photos submitted by the member after the work was completed to show the trivial nature of the damages he felt should have been completed."
Janice B.
Jun 2010
Excellent - I have covered start to finish above! Thanks.
Marilyn B.
Mar 2009
After keeping a friend's puppy while they were on vacation, I noticed the dog had chewed off two corners of our antique cedar trunk. I knew Jeff as a casual acquaintance and inquired as to if he could do this. After emailing digital photos, Jeff was able to give me an acceptable estimate and timeframe for repair. Once we determined a schedule, we dropped it off at his shop and he repaired and returned as promised both in timing and budget. The detail of his work surpassed my expectations and I was thrilled!
Response from JEFF JOHNSON RESTORATIONS & DESIGNS
"Thank you for the kind words. We always strive to provide a premium service experience for our clients! Jeff"
Licensing
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FAQ
JEFF JOHNSON RESTORATIONS & DESIGNS is currently rated 4.8 overall out of 5.
JEFF JOHNSON RESTORATIONS & DESIGNS accepts the following forms of payment: CreditCard
No, JEFF JOHNSON RESTORATIONS & DESIGNS does not offer free project estimates.
No, JEFF JOHNSON RESTORATIONS & DESIGNS does not offer eco-friendly accreditations.
No, JEFF JOHNSON RESTORATIONS & DESIGNS does not offer a senior discount.
Yes, JEFF JOHNSON RESTORATIONS & DESIGNS offers emergency services.
No, JEFF JOHNSON RESTORATIONS & DESIGNS does not offer warranties.