Ted Browne, the owner of Gotcha Covered in Raleigh, came out for our free in-home consultation. This was done in June 2012, right after we moved into our new home. All of our windows needed treatments. Ted was very knowledgeable about all the different products and asked questions to find out what was most important to us. This was so that he could recommend which products would meet our needs. He recommended custom wood blinds with the larger slats, 2 5/8 by Hunter Douglas. These were for the master bedroom, master walk-in closet, upstairs bedroom, and laundry room. They arrived within 2 weeks, and Ted himself installed them. The installation was perfectly done and everything was clean after he finished. We were totally pleased with how everything looked. When it came time to order the plantation shutters for the rest of the house, we knew Ted and Gotcha Covered would be the place to go. He came out and provided the free in-home estimate recommending the wood shutters by Norman. He carefully took all the measurements needed for the shutters to fit our windows properly. We ordered the Normandy custom wood shutters and also the Woodlore wood composite which we installed in the garage and master bathroom. Upon Ted's recommendation we decided on the custom roller shades by Hunter Douglas for the front door and the back French door. Ted told us that it would take 6-8 weeks for them to arrive. They were here in 6 weeks. The installation was completed by Ted's installer Ron and his team. There were 3 of them to install all of the shutters and shades. They came in and diligently got to work and everything was completed in one day. The installation was professionally done and everything looks like it was custom built with the house. We could not be more pleased. Everything was cleaned up after the installation. No mess was left behind. We had also obtained an estimate from another company just to compare pricing, and as it turned out Ted's pricing was better and for far better quality products. We highly recommend Ted Browne and Gotcha Covered of Raleigh. He is a true professional and perfectionist in his work. He wants to make sure that the client is totally pleased with all work. Recommends only the highest quality products, like he says if he would not put it in his home, he does not sell it. Whenever we need any other type of window treatment or decorating we will only call Ted and Gotcha Covered of Raleigh. We will be a client for life!