
Dryer Vent Wizard of Raleigh, Cary, Durham
About us
We are a locally owned business specializing in cleaning, installing and trouble-shooting dryer vents. We accept cash, checks, credit cards, and we will bill commercial accounts. In some cases we will finance the job accepting partial payment at the time we do the work and spreading the balance over one or two months for the remaining payments. Award winning. Additional fax - (252) 824-5241. Additional phone - (919) 581-5096 .
Business highlights
Services we offer
Alterations & Installations, Bird Nest Removal, Dryer Vent Cleaning, Repair, and Pest-Resistant Covers.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
4% | ||
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"Thank you very much for this awesome review!"
"Thank you so much for this great review!"
"Thank you so much for the review!"
My husband was the VP of the Homeowners Association at the time. We didn't use them because it was too much money. We had priced out different places at the time. They wanted a lot of money. The company we went with charged us about $50 per town home and I think they wanted double that. When they are offered that many homes to do, they should offer a better price. They called us right back. I'd say an A for professionalism, as far as speaking on the phone with them.
"Thank you for your feedback. We have communicated over the last few years concerning cleaning dryer vents in four homes, 27 homes and this last time, 49 homes. We are a franchised business. We have to follow strict guidelines for cleaning vents. We clean from the outside cover to the back of the dryer. We guarantee our work and we promptly take care of any issues. We are required to carry $2 million in liability insurance, workman's comp, and be bonded. We clean up after ourselves and we respect your property. Our pricing is based on what our business plan dictates for us to pay expenses and make a modest income. We do take into consideration how many vents we have to clean and we price accordingly. As I remember, I called your husband to bid on the 49 units and he told me that he had already contracted someone else. If you were comparing the pricing I gave for 4 or 27 vents, then those costs would have been higher. Unless there were unusual circumstances such as roof vents or three story buildings, we would not normally bid double what you paid."
He went into the crawl space and did a thorough review of the dryer vent, informed me the vent cover was not closing, checked the dryer. Because of the split in the plastic dryer vent, the air from the dryer was going into the crawl space, leaving lint in the crawl space. I told him I previously had mice in the crawl space, he installed a 'mouse-proof' vent cover. He did the installation and removed the old plastic dryer vent. He did an anemometer reading and a vent termination temperature reading. it took about an hour and a half to complete the work.
What he did was, he came in and looked at everything that needed to be done. Then he gave me the estimate and total price and asked if I want him to get started. He was so professional and didn?t waste time even though it was raining that day. He?s got work clothes and boots so he didn?t had my floors dirty. He did such a professional job. I can?t say enough about him. My clothes are done in 60 minutes after he cleaned the dryer.
Licensing
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