Designer Glass can help you with all of your shower enclosures, custom closet's and custom mirror needs at the best value and highest quality.
We offer several features and options for you to choose from to customize to all of your needs and wants. At your convenience call for a free on site measure and quote then schedule a time to install your enclosure by one of our professional installers with over 25 years of experience. We support all our products with a commitment to 100% satisfaction.
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The installation itself was fine, but when asked to wear a mask in MY house, the owner refused. He turned it into a political statement and began arguing with me. I told him that this was not at all political but that I worked in healthcare and this was important to me. He then began degrading my career in healthcare. I would NOT rehire this company. Mixing politics and business never work.
Description of Work: shower door installation
Rating Category
Rating out of 5
Response from Designer Glass
I cannot speak for the installer, but as one of the owners I can comment on what you said. I was not there but I totally agree with what you say about politics and business. I told the owner you interacted with that this was just a door and he may have been upset that it was a panel as well. That being the case the cost to install should have been more. Regardless it was unprofessional and mishandled badly on our part. I wear a mask myself out of concern for the ones I come in contact with. The only time we should not be wearing a mask according to state regulations is during strenuous activity, or exercise. At times a mask does need to be removed if heavy breathing prohibits oxygen intake. I am truly sorry for the reaction from this owner and want to express that his views do not reflect the view of everyone here.
Ana M.
06/2018
1.0
glass repair
 + -1 more
This is hands down the most poorly managed and organized company I've ever encountered. They did subcontract work installing a shower door. I did not get an invoice FOR ELEVEN months, to which I disputed because every other vendor had been paid in full at completion of the project and believed (as anyone should) that everything had been paid. After determining that they were in fact correct and just incredibly disorganized, I asked for a quote for another project at which time I would pay the balance. They refused to schedule time to give a quote, instead called me randomly trying to come without being scheduled, which did not work. I then started getting COLLECTION calls. I tried calling company ownership many times and never got a response. Clearly the owner takes a very hands off approach to the business side of things, and in turn has developed a bad reputation. I would look elsewhere for custom glass needs.
Description of Work: Custom shower glass door
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from Designer Glass
This job was done through a trusted contractor that we have done work with for years. The invoice had his name on it, but was mailed to the correct address. I assumed the homeowner would not intentionally pay for work that had been done, but after all that occurred can say that was the case. Regardless, we initially called the contractor for payment before being notified that the homeowner was suppose to have mailed a check. We called and tried to collect payment for months and eventually stopped getting a response. Finally, as a last resort, we turned this account over to collections. Truth is I was told that this customer has not paid other contractors either. I want to note that we still have not been paid for this job. I hope the one who left this review has the courtesy to eventually pay since they have had no issue with the quality of work we did for them. I would take a review of someone complaining that they had to actually pay for work performed with a grain of salt. The other reviews listed here are a true indication of the work we do.
Linda S.
10/2014
5.0
glass repair
 + -1 more
unknown
Description of Work: The person arrived took measurements as arranged. I did accept the proposal.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Designer Glass
Thank you for your review. If you need anything in the future please let us know.
John C.
09/2012
5.0
glass repair
 + -1 more
It went very well. There was a bit of a space and they came right back the next morning to fix the issue. The shower looks really nice and enhances the whole bathroom. It's worth it.
Description of Work: We used them to install a frameless shower door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,425
Response from Designer Glass
I appreciate your kind review. We enjoyed the chance to work with you, and hope we can again in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Kitchen and Bath Remodeling,
Home and Garage Organization
FAQ
Designer Glass is currently rated 2.5 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 4:00 AM
Tuesday: 6:00 AM - 4:00 AM
Wednesday: 6:00 AM - 4:00 AM
Thursday: 6:00 AM - 4:00 AM
Friday: 6:00 AM - 4:00 AM
Saturday: Closed
Designer Glass accepts the following forms of payment: Check,MasterCard,Visa
No, Designer Glass does not offer eco-friendly accreditations.
No, Designer Glass does not offer a senior discount.
No, Designer Glass does not offer emergency services.
No, Designer Glass does not offer warranties.
Designer Glass offers the following services: Shower enclosures, install mirrors, bathroom accessories & closet organization systems.
Designer Glass can help you with all of your shower enclosures, custom closet's and custom mirror needs at the best value and highest quality.
We offer several features and options for you to choose from to customize to all of your needs and wants. At your convenience call for a free on site measure and quote then schedule a time to install your enclosure by one of our professional installers with over 25 years of experience. We support all our products with a commitment to 100% satisfaction.
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