DESIGN-A-YARD

unknown

I hired Design-a-yard for landscape design. They were very friendly at the first meeting and promised to have my plan done and in the nail by the first part of the week after the next. They took my check for the entire project at that first meeting and left with a promise to have the plan in the mail by a certain time and to provide support and service regarding the plan for one full year. After the next week passed it was apparent to me that they were not going to have my plan done by the time promised. They wre not returning phone calls or emails when they said they would. When I finally got in touch withthem I asked when they would have it done they just kept saying "it's on rush." and became very rude and bothered that I expected them to have the plan done when they said that would have it done. Then that same night I got an email saying that it was done and they were sending it the next day (This email came 3 hours after the phone conversation where they said they didn't know when it would be done) When I received the plan ti was apparent that it had been thrown toghether. Trees that require full sun were put in shady spots.The deck and patio had no elevation. The legend to tell you whcih trees were where was not complete and there were trees marked as "existing" on the plan which were actually not exisitng. When I emailed them to ask them about all of these issues, I got a rude reply that "our business is CONCLUDED" So the promise of support and service for one full year after the plan was given to me was not kept AND the plan was sloppy at best. This is a scam. They take your money at the first meeting with smiles and promises then disappear with no memory of the promises they made. SO I have a sloppy plan and I can't get me questions answered becuase they won't respond. Run the other way.

It went very well. It is a 3 week process. The work is not yet finished. That was expected. The meeting I had with them went very well. They were attentive to my needs. I fully expect they will do everything, they were incredibly helpful. They have good attention to detail, they are knowledgeable. The pricing was average. So far, it is top marks.

I am no longer an Angie's List member and no longer wish to contribute to the biased review content.

We emailed the company after picking up a card at the fairgrounds. They had a special for $299, so we decided to have a plan done for the yard. Valerie and another man came out and took pictures, walked the yard and talked with us. I was very specific about what I wanted left in place, and that I was looking for a plan that had open space, limited care and select but not over planted bushes. They delivered as promised a plan about four weeks later. It was mailed to us with a list of plants and locations of suppliers, but no explanation of the plan. It was an overcrowded plan for our small yard, did not reflect the low-key open areas I wanted and moved the bushes I wanted left. The plant choices for some areas were not appropriate, like putting trees that would grow 25 feet between the windows of my house front. For what we paid I guess we got enough, and we have used bits and pieces of it for planning, but I felt she didn't really listen to what I said I wanted and didn't match the plan to that image. There was no follow-up either which I found interesting. Maybe since they don't do the work after, they don't really care what you think of their plan.

I was really impress with how detailed and professional they are. They came out and measured my property section and then we talked about plants that I wanted and they figured out the best variety that would suit the location and my taste. After that, they put together a hand-drawn design that I was able to take to a professional landscaper.

We are very pleased with our landscaping plan. My husband and I wanted a plan so that we could work on our landscaping ourselves over the next couple of years. The plan provided a layout of all new plantings, and it also included a new front walkway and a brick patio in the back. The job was scheduled within a week of my call. Two individuals came out to survey our property and talk with me about our landscaping preferences. They have very good suggestions and recommendations to address budget considerations. The landscaping plan arrived via mail 3 weeks later. I highly recommend Design-A-Yard for anyone who needs a landscaping plan but cannot afford the high cost of a turnkey landscaping contractor. You will receive very good value and service for the money.

We are very pleased with our landscaping plan. My husband and I wanted a plan so that we could work on our landscaping ourselves over the next couple of years. The plan provided a layout of all new plantings, and it also included a new front walkway and a brick patio in the back. The job was scheduled within a week of my call. Two individuals came out to survey our property and talk with me about our landscaping preferences. They have very good suggestions and recommendations to address budget considerations. The landscaping plan arrived via mail 3 weeks later. I highly recommend Design-A-Yard for anyone who needs a landscaping plan but cannot afford the high cost of a turnkey landscaping contractor. You will receive very good value and service for the money.

They were very professional and on time when they came out to do the survey. I am very pleased with the work they did for me and have recommended them to all my friends and neighbors.

They were very professional and on time when they came out to do the survey. I am very pleased with the work they did for me and have recommended them to all my friends and neighbors.

I was extremely pleased with the quality of the design I received....very professional and easy to understand. The owners were very nice and a pleasure to work with.

I was extremely pleased with the quality of the design I received....very professional and easy to understand. The owners were very nice and a pleasure to work with.