
DAUNTLESSTransmissions.com
About us
Locally owned & operated. Business that strives to offer our customers exceptional service and achieve our goal of 100% customer satisfaction. Additional DBA - Dauntless One Inc.
Business highlights
Services we offer
Free road test and courtesy check, repair & overhaul. “YOUR LOCAL SOURCE FOR EXCEPTIONAL SERVICE”, transmission maintenance
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 3% |
THIS IS GUY (Gil) IS A RIP-OFF ARTIST. He charged me $295 for transmission flush where I found out that most shops charge only $175. He spent the whole time telling me how honest he is, so that I would believe that his pricing was legit.
This guy is a joke--STAY AWAY FROM THIS HIM! His name is Gil Gutierrez.
In addition, I found out, from a different mechanic, that my transmission does need to be rebuilt, so in addition to overcharging me, Gil sold me something I can't use because they have to trash all my new fluid in my transmission! I'm extremely disappointed and people like this should not be allowed to conduct business.
"Thank you [Member Name Removed], for your kind words. Just the facts please...You brought your Buick in asking me to beat a junkyard price you were quoted by a local shop in Fuquay-Varina 19 miles from my shop. I asked you to share your [Member Information Removed] trouble codes, so we could compare apples to apples. You confided that their in fact were NO DTC's. and if I would just ride with you, you would show me what your concerns were. Only after a trip on I-540 and through Brier Creek did you [Member Information Removed] apologizing to me about how miraculously, your vehicle would not act up. FIXED! you said "wow Gil you laid hands on my car and its fixed." Only then, did I suggest a service to remove and install new filter as I know a restricted filter can cause some unusual problems, You sir, were embarased, that you had wasted my time, "here to serve" I responded, You reap what you sow. We then proceeded to remove your transmission pan, replace your filter and replace your transmission fluid. As per our procedure, we engrave mileage and date in every pan we service, Never did we discuss a flush , as I cannot offer that service, due to lack of machine to flush with, we still do it the proper way. More entailed, but also more efficient. I do not apologize for anything we did, as I had your best interest at heart when I serviced your vehicle.....How easy is it to condemn a transmission and then replace it with a junkyard transmission for 2800.00.... A NO BRAINER RIGHT? However I am a rebuilding facility!!! I did not take advantage of you,, but I am sure someone will soon, Good Luck with that. I call them as I see them. Yeah, I am Honest to a FAULT...Good Day Sir...... Gil"
"Thank you [Member name removed], The internal inspection allowed us to determine parts that had failed, which obviously was less damage than other Fords you researched. "At your service" and. "ON YOUR SIDE". Looking forward to assisting you in all areas of concern. Gil."
"Good Day [Member name removed], Just wanted to Thank You both for having confidence in my ability to repair your Volvo concerns..Hope you both have an enjoyable summer and look forward to providing any necessary advise needed, when the opportunity presents itself... Gil, Max and the entire DAUNTLESS crew."
"Thank you for your confidence in us [Member Name Removed], please keep us in mind for all your automotive needs....Gil"
When I asked why he suggested changing the fluid 3 times he explained that each time the fluid is drained, only ~3 quarts comes out. The transmission has ~9 quart of fluid in it so we are only diluting each time we replace the fluid.
"Thank you [Member Name Removed], it is indeed refreshing to see people understand what I am preaching...Maintenance, maintenance,maintenance..... keeps everything working smoothly.....Gil"
Being a small business owner like Gil (the owner of Dauntless), I felt obligated to try to pay him something to cover his costs for the "extra" work he had done. He refused and would not take the money saying that he just wanted to keep me as a satisfied customer!
I highly recommend my transmission specialists at Dauntless Transmissions.
"Your words[Member Name Removed], are music to my ears....You reap what you sow.....Thank you for researching me and allowing DAUNTLESS to earn your trust...Gil"
There were a few minor hiccups in the process. When I came to pick up the vehicle I took it for a test drive. The transmission worked fine, but I noticed that it pulled quite noticeably to the right. He had sent someone from his family out to let me pick up the car on a Sunday. Since he was not there to discuss it (He was quite sick that day and could not meet me there.) I left the car there for him to resolve the steering problem. I spoke to him the next day. He said that removing the transmission requires disassembling much of the front end, requiring a realignment. It was built into the quote, but they had just forgotten to do it. He had it realigned that day. I returned to pick it up at about 7:30 that night. He met me there. The test drive proved that the steering problem had been resolved. I noticed that there were a three retention clips missing from the plastic shrouds in the engine compartment. He found two and replaced them immediately. He offered to drive out to where I work the next day to replace the third. I told him that I thought I had some at home and would take care of it myself since they were so inexpensive.
The final price was notably higher than the initial bid, but it was because of his having to replace components inside the transmission which were abnormally worn or burnt. Since he told me up front that it's not uncommon to run into additional expenses once the transmission is opened, I did not feel it was unwarranted. I had had a transmission rebuilt by another garage on a different vehicle. The same thing happened there as well.
Licensing
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