Custom Door & Gate

The installation of the door did not go smoothly. I was not happy with the gaps between the garage door panels. I was told that this was a builder grade door and that was common for this grade if door. But I had just paid $1800 for this new upgraded door??? They did attempt to correct the problem by taking the door down and putting it back together again. Little improvement was made. There are still gaps. Once that was finished I kept having the reoccurring problem that my door wouldn't close with my garage door opener (which they had disconnected and connected with the installation) I was spoken to rudely told I had too much stuff in my garage and then told after several calls to use the override feature. Finally someone came back out and showed me how to grease the joints but did not address my issue of the door not closing all the time. Finally they came out and put sun guards on the sensors. Unfortunately on a sunny day I still can't close my garage from my car garage door remote. I have to go in to the garage and use the override. I am extremely disappointed with the installation of this garage door. My garage door sensors never had an issue before Custom Door and Gate came out and sold me a new "upgraded" garage door.

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Called the phone number on Angie's List, it is a Raleigh # but they transfer you to Fayetteville office.  Made a appointment and got an estimate which was $200.  The dispatcher gave us a 12 - 5 time for the technician to arrive, but we were told we would be given a 30 minutes heads up call by the technician before he arrived. 
Professional, customer friendly, and technically proficient.  The final bill was $197.00 and they showed up at 12 noon on the nose.
I absolutely recommend this company!

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Excellent - Service man was prompt, courteous, did the job quickly explaining all the steps.  Great engagement!

very professional. took time to inspect items not specifically related to immediate issue.

This was the third business we called.
The first was with Garage Door Solutions.  The guy gave my wife a quote of $350.00, then promptly went on vacation.
The second Overhead Doors, did not have the parts.
I can't remember the owner's name, because I destroyed my iPhone with his contact info. 
He was very responsive, and went out of his way to get the parts.  After speaking with two other companies he sounded like he had a ton of experience.  
He also went out of his way to go out to the house LATE on a Friday to do the job.
This job was an emergency; my renters were moving on Monday.  They would have had no way to get their bigger items out of the garage.  
It was a little more pricy, but worth the $475.00 for the service I received.

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They were very accommodating and were able to come out the next day the job took a short time which was perfect for a busy family of five! The gentleman that came to do the repair was very kind as was the lady who answered the phone great experience!

This was a pleasant experience from start to finish. I had a garage door issue that I attempted to resolve myself. However, after ordering parts from the manufacturer, I discovered the parts were defective.  I found this company on Angie's List and made contact with them.  The folks on the phone were nice, and I made an appointment.  The technician (Chuck Jones) called a bit earlier than the appointment time to see if he could arrive earlier - as he was in the area.  This was no problem for me, and he arrived within 15 minutes of calling.  After arriving, he went right to work diagnosing the problem.  He also made adjustments to the chain and to some of the hardware on my garage door. He identified the defective sensor, replaced it, and then performed maintenance on both doors. It took him about 45 minutes from start to finish.  The total cost for the service was $111.00, which I found reasonable since he replaced a part, performed other maintenance, and left me a can of the hardware lubricant.  All in all, I was very happy to have the garage door working again, and the adjustments that he made to the system left it working more quiet than before.  Chuck was a competent and capable technician, and I'd gladly use this company again - no doubt.

THEY HAVE A WIDE VARIETY OF DOORS TO CHOOSE FROM. I THINK THEY INSTALLED THE HIGHEST QUALITY OF DOORS AVAILABLE. THEY WERE ABLE TO FIND THE RIGHT DOOR TO FIT OUR NEEDS. WE WERE SO HAPPY WE CHOSE THEM.