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Craig's Appliance Service, Inc

About us

Owner operated. Additional DBA names - Peebles Contracting Inc. Will also service Orange County

Business highlights

25 years of experience

Services we offer

Appliances repair.

Reviews
4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
18%
3
18%
2
0%
1
0%
Showing 1-11 of 11 reviews
Jack C.
Jan 2017
5.0
Yes, I recommend this pro
$471
With all the horror stories of in-home repair services and as a pretty good DIY-er, I avoid making these calls for help as much as possible. The experience with Craig's Appliance Repair was as good as it gets. Answered my 4:45pm call on the 3rd ring, came up with a possible cause during the call, told me the travel/labor charge and approximate cost of the part (making it clear that, while likely, if that wasn't the problem all bets were off) and scheduled a time for 3pm the following day. Showed up at 2:50, made the repair and was out within 45 minutes. No problem at all paying the fixed-fee amount he quoted...I know these repair calls can take a long time or short time, and his knowledge and experience allowed him to get in, get it fixed and get out efficiently. The total was exactly what I expected, and the entire experience was professional, friendly and efficient. I would definitely call them back for any other problems.

Eric P.
Jul 2015
5.0
Yes, I recommend this pro
$300
Three visits for Dacor Micro/Convection. Apparently this device has some quality issues. Craig's provided correct repairs.
Hint 1: NEVER NEVER NEVER buy  Dacor.
Visits for gaskets on Sub Zero fridge/freezer. Jobs were 100% correct.

ELEANOR A.
May 2015
4.0
$693
We first called Craig out to fix an oven light in our range, which had not worked for quite some time.  First he said he'd need to replace the relay board, which he had with him.  Once that was done, the light still would not work so he said he'd need to order and replace the light assembly.  Had I known the total cost at the time, I may have opted to replace the 16 year-old range as the cost alone of replacing the board was over $300.00 but the total came to $588.00.  Once the light was fixed, the oven stopped heating after less than three days after we used the self-cleaning feature (never had that problem before) so it cost another $105.00 for him to come back out and reset a thermostat to fix that problem.  Overall, he was punctual, friendly, and professional.  I just will not use him again as we will replace the range is anything else should go wrong with it!

Gabriele B.
Mar 2015
3.0
$200

Not so great.  Although Craig came to the house and analyzed the situation within a couple days, we never received a formal estimate, and then when bill came, it was quite high for something that took 20 minutes.  As well, he broke another piece of the updraft.  He offered to fix it if I paid the cost to fix it...even though he was the one that broke it.  When I discussed it with him after the fact (as I was not at home for the fix), he was extremely rude about the situation.


Will never use him again.



Zena A.
Aug 2014
5.0
Yes, I recommend this pro
$130
unknown

Sandra I.
Jun 2014
5.0
Yes, I recommend this pro
$300
unknown

Mars D.
Jan 2014
3.0
$500
He unnessarily replaced an entire burner when only an ignitor was required. I learned this the hard way.
Response from Craig's Appliance Service, Inc
"We had to replace the burner due to it was causing the problem with the ignitor burning out prematurely."

Michael R.
Feb 2011
5.0
Yes, I recommend this pro
$120
Great experience. On time, professional, friendly, knew the problem just based on my description, fixed it reight the first time.

Mars D.
Nov 2010
4.0
Yes, I recommend this pro
$200
The technician has always come out and fixed my stove. He is very professional, but it costs a lot of money. The last time I called him, he said that he wouldn?t fix the refrigerator since he had to do a lot of work. It always seems like he knows what he is doing. It wasn?t completely fixed when he left the last time and I waited too long to call in order to complain. That?s why I called another company because if I had him come out, then he would have charged me a lot. In the meantime, the refrigerator went out and I called another person to come out and fix it.

Karen P.
Sep 2010
5.0
Yes, I recommend this pro
$85
Craig was prompt, knew the equipment and quick - I would use him again.

NANCY C.
Jun 2010
5.0
Yes, I recommend this pro
Craig is always on time and neatly dressed. Very pleasant and knows what he is doing. Very nice person.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Craig's Appliance Service, Inc is currently rated 4.5 overall out of 5.

No, Craig's Appliance Service, Inc does not offer free project estimates.

No, Craig's Appliance Service, Inc does not offer eco-friendly accreditations.

No, Craig's Appliance Service, Inc does not offer a senior discount.

No, Craig's Appliance Service, Inc does not offer emergency services.

No, Craig's Appliance Service, Inc does not offer warranties.