Clock Wise

I waited patiently for about 6 months for a special clock to be repaired. I finally offered to locate the necessary part according to Clockwise specifications. Within an hour, I found a supplier on the internet. Clockwise installed the new mainspring but it didn't keep the clock running the entire week. They told me to wind it twice a week because they wouldn't fix it under warranty. While this "repair" was playing out, I had two other antique clocks repaired but neither one of them worked well after the repair. Although Clockwise only charged me for 1 repair, I have 3 clocks that were not fully repaired. And it took repeated visits over 6 months even to get the clock half-repaired!

Their work has always been performed attentively and with good care. They have shown knowledge and expertise with many types of clocks. I would definitely recommend them!

owner came on time and repair was completed in about an hour

They are very busy so took some time. They provided accurate time estimate and the repair came in under estimate.

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I took a Howard Miller mantel clock that had not worked in several years to Clock Wise to see if the clock could be fixed. Scott explained that the clock needed a new quartz movement, suggested an appropriate one for the clock, and provided me with an estimate of $139 (before tax for the quartz movement) and 2 weeks to order and install the new part. I called Scott on 7/27 and found out that my clock was ready and received clock on 7/28. Service was performed for the quoted price plus tax. Scott seems very competent and I would use him again for clock repair.

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He came to the house instead of bringing it to a shop. He was there for two hours. They cleaned the clock. He was very nice.

Heirloom clock from mid-1800s had not worked in years. Clock Wise was able to get it back in working order. Keeps perfect time with lovely chime that needed new parts. Very professional.

The guy that owned it was Scott I think and he was very professional. The whole operation was excellent. He told me exactly what it would cost and nailed it. It was quality work. The clock had family ties, so I was very sentimental about it and he was very professional in dealing with it. Everything he did was right as he promised. He let me know exactly what the process was going to be, his opinion and he gave me an estimate prior to going in. I was giving him a little bit history on it, how it came to me from my father in law. He was very friendly and I had no problems with him. I had to go to him at his shop.

When I picked the clock up from Clockwise 4 weeks later, I was very pleased that the price given to me by Scott Sloan was exactly as we had discussed. He went over with me what I needed to do to keep the clock properly running, how to level the clock, how to properly wind the clock, and what each part of the clock did, the chimes and winding times. The clock works great. It keeps time and chimes on the 1/2 hour and hour. I now know to fully wind the clock and how long it should be between windings. Mr. Sloan even gave me a key to wind the clock and adjusted it to make the fit the winding holes of my clock. Although the clock is not worth a great amount of money, Clock Wise has helped my family create a family heirloom that will be passed on to our children and grandchildren. Thank you Scott

They were good, I liked the work and they got everything running correctly. They timed it pretty tightly and I was very pleased with the work. I would recommend them.