Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Clegg's Termite & Pest Control LLC
Batt, Rolled or Reflective Insulation Install or Upgrade, Blown In Insulation Install or Upgrade, Bug and Insect Pest Control Service,
About us
Serving Raleigh and surrounding communites since 1964. Additional phone - (888) 672-5344. Additional DBA - Clegg's Pest Control.
Business highlights
61 years of experience
Services we offer
Residential and commercial pest control including termite, ant, bed bug, flea, mice, moisture, mosquito, nuisance wildlife, odor & fumigation., rats, roach, tick
Reviews
3.49 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
44% | ||
22% | ||
0% | ||
0% | ||
33% |
Showing 1-9 of 9 reviews
Carol S.
Jun 2024
Rick Johnson, an employee of the Asheville office came to my house in March because I had identified carpet beetles. I believe it his job to make money for the company even if he has to lie and deceive the customer to do so. Do not believe their free inspection because Rick is not capable of finding the source of the problem and treating accordingly. He simply guessed that they were in the crawlspace and I paid $2950 for a dehumidifier that did not help and almost doubled my power bill. Rick was wrong about everything. I also went to the expense of replacing the insulation in part of the crawlspace because Rick said that is where the bugs were. There was no improvement. He was very patronizing and condescending. I was told my contact dermatitis from these insects was in my imagination and the intense itching was probably "scabies". Pesticides were sprayed in and around the house without relief. The next step was glue traps to confirm the insect. When they were picked up by Rick, he said, " The only bug on here is an ant". Their office later told me that the traps definitely showed carpet beetles. After 3 months and numerous calls, an entomologist from their company came out. I greatly appreciated him and am thankful a knowledgeable person was sent. He informed me that the beetles were in the attic, even though he did not go into the attic. When I asked why I wasn't told this before, he just shrugged and said "Rick didn't know". What good does it do to send an exterminator that can't do his job? I wasted a lot of money with this company and was exposed to unnecessary pesticides. I purchased the product suggested by the entomologist and will treat the area myself. I'm sorry I ever called this company and will never do so again.
Charles J.
Aug 2018
While the termite treatment provided was a good job at a good price, I cancelled the yearly follow-up inspections for $129 after the first year. That has not stopped Clegg's from trying to make appointments for reinspection. This year someone actually did the inspection and then came to my door with a bill! I told him the same thing I told Clegg's on the phone before, that I had cancelled the service after the first year. Today I got a bill in the mail. I called and once again and confirmed that my contract was cancelled last year, and once again they promised this would not happen again. We'll see.
Response from Clegg's Termite & Pest Control LLC
"Mr. [Member Name Removed], Good afternoon. Our sincerest apologies for the oversight in not cancelling the termite renewal warranty on your home. This was a clerical error and has since been corrected. The balance on your account is now zero and the warranty renewal is cancelled. Sincerely, Amy Poole Smith Administrative Coordinator 800-763-0378 ext 102"
Gail T.
Sep 2016
The inspector was on time and very professional.? He was also very knowledgeable with a degree in agriculture from UGA (if I remember correctly).?? He later came the day of the extermination to check on things and to introduce me to the extermination team.? I can't believe how quickly they worked.? They had a crew of 4 guys and everyone had specific things to do and two trucks.? Other jobs may only have one crew of 2 and we got lucky because business was slow?? I don't know.? They did not damage my landscaping.? It took a week or so before I didn't see any more live termites.? This is normal.? I did a lot of research.? The cheaper estimates only thought that spot treating the garage where we saw the infestation was enough.? None of the university websites that I checked recommended that.? All of them said that to provide protection and kill the infestation, total treatment was needed.? Clegg's recommendations were the same as all of the major universities that I checked with.
Benjamin M.
Apr 2015
Things started normally: an inspector looked at our house and left an estimate for work to be performed. A team showed up, performed the work, left a work order describing what they had done, but never left an invoice that we could pay. We had no the exact amount we owed, when it was due, or really who to send it to.
Time passes and we were curious as to when we would get a bill, but still never received one. About 3 weeks passes and I get the first of what would be many phone calls for me to pay the bill. I then email a request for an invoice and was told "the termite crew left you your first invoice at the time of service". This meant one of two things, the crew lied or forgot, or the person making that statement was lying or lacked the ability to imagine a world where someone in their organization had made a mistake. Either way, we never received an invoice until I requested one via email. When I received that invoice I put a check in the mail immediately.
In the time it took for the check to get from Raleigh to Durham, I had received 2 more phone calls.
One would hope that the actual termite prevention service is a good as they are at losing customers. They are absolutely unprofessional and incompetent and we will never use them again.
Time passes and we were curious as to when we would get a bill, but still never received one. About 3 weeks passes and I get the first of what would be many phone calls for me to pay the bill. I then email a request for an invoice and was told "the termite crew left you your first invoice at the time of service". This meant one of two things, the crew lied or forgot, or the person making that statement was lying or lacked the ability to imagine a world where someone in their organization had made a mistake. Either way, we never received an invoice until I requested one via email. When I received that invoice I put a check in the mail immediately.
In the time it took for the check to get from Raleigh to Durham, I had received 2 more phone calls.
One would hope that the actual termite prevention service is a good as they are at losing customers. They are absolutely unprofessional and incompetent and we will never use them again.
Kenneth V.
Jun 2013
They seem fine and the technician who comes out is very personable. I would use them again in the future.
Jennifer I.
Oct 2012
The whole experience was pleasant and painless. I would highly recommend Cleggs.
Anne D.
May 2012
They do a good job, as I don't see a lot of bugs.
Rebecca C.
May 2012
They come on a schedule. They do the job, and they leave. I would refer a family member or friend to them.
David N.
Apr 2012
I have been using them for five years. They come during the day and perform the services and leave the invoice on the door. They are professional and competent.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Clegg's Termite & Pest Control LLC is currently rated 3.4 overall out of 5.
No, Clegg's Termite & Pest Control LLC does not offer free project estimates.
No, Clegg's Termite & Pest Control LLC does not offer eco-friendly accreditations.
No, Clegg's Termite & Pest Control LLC does not offer a senior discount.
No, Clegg's Termite & Pest Control LLC does not offer emergency services.
No, Clegg's Termite & Pest Control LLC does not offer warranties.