Champion Window Company of Raleigh/Durham, LLC

The service was performed in the estimated timeframe and work well. I purchased replacement windows, not vinyl siding.

Be very careful when signing anything with this company. Cancellation policy is only in their favor and service after cancellation is horrible

Nothing

Great quality and customer service. They explained everything about their windows to me and made sure I got the best deal possible. They stayed on schedule despite COVID. I couldn't be happier with the results.

Contractor that installed the window did very sloppy work. It also took a extended period of time for the contractor to return to make corrections to the window trim. Customer had to call the Raleigh office several times to get this problem corrected. Great window but very poor presentation!!

We had Champion install windows and a door on our previously screened in only patio. Overall we're pretty satisfied with the job. They showed up as scheduled and were finished in one day, except for the door. It came with the hinge on the wrong side. It was immediately reordered but, because it was a custom built door, it took 3 weeks to get it and get it installed. They did not ask for payment for any of the job (except for the deposit we paid much earlier) until the door was installed. I think that says something about their integrity. All the installers were very friendly and pleasant. They did a thorough clean up.

Champion back out of the signed after 20 days of signing the contract, stated that they needed $2600 more to the total of the amount that was agreed upon.

Good experience with sales. Installers were great, clame on schedule, cleaned up the site, installed windows well and put appropriate amount of caulking around windows. Only criticism is the window opening mechanism is made plastic rather than metal.

We went with the quote to have replacement windows installed and absolutely nothing went as planned. After a long wait for windows to arrive, we found out they were not correct nor were they tempered either. 4 months later we needed up canceling the entire project which took multiple months to get our down payment back again.

Very professional, great prices, and customer service.

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These guys did an amazing job and were extremely friendly and responsive. Great quality work at a reasonable price. Would highly recommend.

professional staff; quality work

They have done an outstanding job.

The workmen were professional and friendly. Their work was outstanding. I would highly recommend them. They worked efficiently and quietly. You didn't even know they were working outside my door. Cleaned up everything, great job.

They are not worth the money.

A bit pricey but the quality and service can't be beat! Especially loved the science behind the construction, really helps you understand what you are paying for.

Very professional...windows look great!

I wanted solid glass block replacement into 3 small basement windows. The salesman had 3 pics of glass blocks. I asked for samples and specs. He claimed there were no specs for glass blocks. After asking and asking for samples he finally brought me a sample of some thin glass block without any info about it. After about a month and a half he e-mailed me a brochure about glass block. Nothing in particular just any old glass block. He said he thought I meant two pieces of glass put together when I said I wanted solid. I wrote a check for a down paymt. He said he was processing my refund. He breached the contract because he was trying to sell something that Champion don't carry. And I'm trying to get my money back. Don't try to get glass block windows from this company.

good, don't have windows yet

I'm happy with it. Looks good.

They were very nice people.

I like their work and product very much.

Have a few projects done by them, excellent work in all categories.