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CARTER HEATING AND AIR INC

Founded 1982 • With Angi since October 2008

Heating and Air Conditioning Special Promotions: 1. Free Diagnostic Service Call when needed repairs are done within 14 days of service call 2. $39.95 Spring Tune Up 3. 24 months same as cash financing available as well as rates as low as 2.99% on longer loans 4. Free Wi-Fi thermostat with new installations

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

5.0

(18) Verified Reviews

Showing 1-18 of 18 reviews
Kevin C.
5.0
11/23/2016
Prompt quote and installation.
Description of Work
Replaced my upstairs HVAC system at savings over other quote. Randy Carter was great to work with.
Category
heating & air conditioning/hvac
Edie M.
5.0
07/08/2016
Randy Carter was very courteous and timely for the estimate. On the day of the job, he brought in enough people so that the whole job was done in one day -- they arrived at 9 am and we had A/C again before 5 pm the same day. We had four bids for the job, and not only were they the best price, but also were very responsive and did the job well. We were very happy overall.
Description of Work
Total A/C heating replacement, dual zone installation
Category
heating & air conditioning/hvac
Keisha K.
5.0
02/03/2016
unknown
Description of Work
.
Category
heating & air conditioning/hvac
Anne C.
5.0
10/04/2015
Were here when they said they would be for inspection and quote. Installed HVAC system following day. Followed up with phone call few days later to make sure everything was okay. No payment until all work was done and we were satisfied. Had a problem about week later turning on heat. Called office and someone was out to check within the hour. Turned out was something simple. Took few minutes to check and fix. Would definitely recommend and use again..
Description of Work
Installed a completely new HVAC system.
Category
heating & air conditioning/hvac
Mike B.
5.0
10/04/2015
Wonderful. This is the second time I have used them. I had a general contractor use them for my 3rd floor addition a few years ago and I was impressed with them. I called Randy when my 25 yr old unit went out. Randy was responsive and he and his crew did a wonderful job. Even sent me all the rebate forms filled out and ready for my signature so I could get a credit from my local utility company.
Description of Work
New HVAC and duct work
Category
heating & air conditioning/hvac
Tom J.
5.0
09/09/2015
unknown
Category
heating & air conditioning/hvac
Kent C.
5.0
07/22/2015
Went great. Randy did all he told me he would do and more.
Description of Work
Took out existing heating & air condition and replaced with gas heating and air conditioner.
Category
heating & air conditioning/hvac
Lorrie R.
5.0
06/22/2015
unknown
Description of Work
The technician was punctual and friendly. He quickly found the problem, and suggested an easy, inexpensive solution. I would use this service again in the future.
Category
heating & air conditioning/hvac
John L.
5.0
05/26/2015
Everything went very smooth. There were no issues with Mr. Carter or his installers.
Description of Work
Installed a complete heating and air conditioning system for our 3rd floor.
Category
heating & air conditioning/hvac
Jason C.
5.0
03/02/2015
Great service. Great value.
Description of Work
Air Conditioner Repair.
Category
heating & air conditioning/hvac
Chad J.
5.0
01/21/2015
We chose them because they were not the cheaper than three of the guys, but they offered the unit we wanted and at a very reasonable price. They were very professional, did the work that they were supposed to do, and did it in a timely manner.
Description of Work
For heating and AC, we use Carter Heating and Air. They replaced the upstairs HVAC system.
Category
heating & air conditioning/hvac
Philip K.
5.0
09/17/2014
unknown
Description of Work
Replaced AC Unit. Great to work with, very professional and worked with me on the finding the best AC unit for my needs and budget.
Category
heating & air conditioning/hvac
kalene O.
5.0
07/18/2014
Our old AC, probably 16-20 years old, started dripping water. After technician diagnosed problem and possible repair solutions, we opted for replacement AC which was a Rheem 3 ton 13 seer unit . Crew came out next morning, worked all day, and it was up and running by 5 pm. They were polite and put cover over our floors to keep them clean. Lots of back and forth trips from indoors to outdoor area where unit was in dirt area. We appreciated that. We have used Carter Heating & Air for 16 years and are very satisfied with them. Randy Carter is owner of company and personally inspects and makes sure work is done correctly. He seems to know everything about heat and air. They put our furnace in 14 years ago and it still works like a charm. We have always had the twice year maintenance agreement and it is worth it to keep equipment running like it should for a long time. This is a smaller company that cares about their customers, has high integrity, good prices, and quick service. We appreciated that when it was 90 outside and needed that AC fast!
Description of Work
Replaced old AC with new Rheem air conditioner
Category
heating & air conditioning/hvac
Heather L.
5.0
05/21/2014
Very prompt, it was an emergency call, needed new system, costs were MUCH lower than the big guys. Within days new service was installed. Took too long to write this review, heat and air are great. We recommended his services to a friend and she was also very satisfied.
Description of Work
Install new HVAC
Category
heating & air conditioning/hvac
Franklin D.
5.0
02/17/2012
It was a regular maintenance inspection that was part of the maintenance contract. It covers two semi-annual inspections. It also provides a discount off of any labor costs. I chose them because they were recommended by another company that I worked with and was satisfied with. The owner is very customer focused. He works with the customer in order to make sure that they get the kind of service they need. He knows his business very well and is a good person to work with. I've been using Carter Heating and Air for a year and a half.
Description of Work
I used Carter Heating and Air Inc. to do a heater unit inspection.
Category
heating & air conditioning/hvac
NANCY B.
5.0
11/30/2010
Their price was reasonable and in ballpark with others. They were clean and professional. The unit is pretty easy and reliable.
Description of Work
We used Carter Heating And Air Inc last week. They have not sent me the bill yet so I do not know the charges. That visit was for routine maintenance.
Category
heating & air conditioning/hvac
Mike B.
5.0
06/06/2010
Wonderful work. Randy's was the cheapest of all the bids and did excellent work. On time, professional, and his crew did a great job. Replaced all my old vents on the second floor, ran all new duct work, careful to seal everything. Randy was always responsive to my questions and followed up to make sure everything was OK after the fact.
Description of Work
Added a third floor to house and updated HVAC unit to service 2nd/3rd floor.
Category
heating & air conditioning/hvac
NANCY B.
5.0
10/31/2008
I have an annual contract for a reasonable price for them to service the heat pump they installed. They are professional, responsive and don't try to oversell.
Description of Work
This was for part of our annual check up contract and fixing a contact on the heat pump. This company installed it about 10 years ago and has serviced it ever since.
Category
heating & air conditioning/hvac

Phone

Address

9745 Ten Ten Rd.

Raleigh, NC 27603

Service Categories

Other Information

Services offered

We offer a wide variety of services including duct & system replacements, service work, tune ups, preventative maintenance contracts and more!

Payment options

Check
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American Express
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Financing Available

FAQ

CARTER HEATING AND AIR INC is currently rated 5 overall out of 5.

CARTER HEATING AND AIR INC is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

CARTER HEATING AND AIR INC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

Yes, CARTER HEATING AND AIR INC offers free project estimates.

Yes, CARTER HEATING AND AIR INC offers eco-friendly accreditations.

Yes, CARTER HEATING AND AIR INC offers emergency services.

Yes, CARTER HEATING AND AIR INC offers warranties.

CARTER HEATING AND AIR INC offers the following services: We offer a wide variety of services including duct & system replacements, service work, tune ups, preventative maintenance contracts and more!

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