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BELL'S CARPET

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Bell’s Carpets & Floors is a locally-owned business that started in Cameron Village in 1963. Bell’s is now conveniently located near North Hills, the I-440 beltline and downtown Raleigh. Our award-winning sales staff has over 200 years of combined experience in floor covering. Bell’s staff of trained and certified installers insure professional, hassle-free, guaranteed installation on all the flooring we sell. From all over the Triangle, Raleigh, Durham & Chapel Hill customers have come to Bell’s for quality, selection, service and unmatched customer service. Bell’s is a consistent winner of Metro Bravo awards as well as a top rated company on Angie’s List. Come visit us to find out why over 70% of our customers are repeat and referral!9 employees. Jobs are billed as completed. Normal terms are 50% down balance due on completion, or 0% 12 month financing with approved credit.

Business highlights

62 years of trusted experience

Services we offer

SALES & INSTALLATION OF CARPET, HARDWOOD, CERAMIC, VINYL , LAMINATE, CORK & BAMBOO FLOORING. AREA RUGS, FACTORY PRE-MADE SIZES & CUSTOM MADE RUGS. BINDING & FRINGING. IN STORE DRY CLEANING OF AREA RUGS. EMPLOYEE INSTALLERS. COMMERCIAL CARPET & TILE, AND ASSOCIATED PRODUCTS. COMPLETE SHOWROOM. DESIGN ASSISTANCE. MEASURING & ESTIMATING. DELIVERY OF RUGS.

Services we don't offer

DISCONNECTING AND/OR RECONNECTING GAS APPLIANCES, RADIATORS, ANYTHING THAT REQUIRES PLUMBING OR ELECTRICAL. CARPENTRY WORK OR STRUCTURAL REPAIRS. REMOVAL OF FLOORING WITH ASBESTOS IN FLOORING, BACKING, OR ADHESIVE.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
1%
2
4%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-71 of 71 reviews

Libbie T.
06/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet C.
05/2016
5.0
carpet cleaners, carpet installation, ceramic tile
  + 1 more
unknown
Description of Work: I was trying to replace carpet in a recently purchased condo with a very similar colour. I was concerned about price, colour, stain resistance and ensuring that |the carpet met high environmental standards & did not "leak" chemical fumes. Bell's had a terrific sale that was pointed out to me...and all requirements were met. Installation was very professional and the carpet looks and feels great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Amy K.
03/2016
5.0
carpet installation, flooring contractor
  + 0 more
Excellent job!
Description of Work: Put in new carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Paul M.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
great
Description of Work: carpet staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert C.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Installed 3 rooms of carpet. All went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Rick G.
01/2015
5.0
carpet installation, carpet cleaners
  + 0 more
unknown
Description of Work: Recarpeted stairs and put down flooring in our finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Pat Y.
11/2013
5.0
carpet installation, flooring contractor
  + 0 more
INSTALLED CARPET
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara R.
02/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Milind A.
08/2011
5.0
carpet installation
  + -1 more
Excellent
Description of Work: I wanted them to stretch carpet in 3 rooms. The owner (forgot his name) came at scheduled time and did a good job stretching the carpet. The price was reasonable and the work was done as expected. I would recommend them for any carpet repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LORRAINE R.
06/2011
5.0
carpet installation
  + -1 more
Excellent all the way.
Description of Work: I have had carpet installed by Bells twice and was very satisfied witheir overall services and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JENNIE H.
05/2010
5.0
carpet installation, flooring contractor
  + 0 more
Excellent -- seamless repair
Description of Work: replaced stain carpet patch in upstairs hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Gene C.
04/2010
5.0
carpet installation
  + -1 more
Everything was excellent.
Description of Work: They did carpet stretching for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

LINDA K.
02/2008
5.0
carpet installation
  + -1 more
We got a good price on the carpet. We were pretty specific in what we wanted and feel that the salesman gave us good advice. Bell's had lots of samples and lots of carpet to look at. The carpet we bought has been just what we wanted. The installation was expert. There is a flaw in one place-- Bell's offered to redo a seam to fix the problem but we weren't sure that redoing a seam was a good idea in a high traffic area. It would have been helpful if the installers had noticed the problem before the job was finished. The installers did damage one wall-- Bell's had it fixed, with no problem.
Description of Work: We bought carpet to re-carpet our upstairs. Bell's sold us the carpet and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

HEIDI C.
09/2007
5.0
carpet installation
  + -1 more
I thought that this job turned out terrific. The people there were really helpful and really good. I appreciate the sales staff as well. The installation people did a wonderful job. I know that they have two big sales though. One on Labor Day and one on Memorial Day. They are very professional and they are worth hiring.
Description of Work: I had three rooms of carpet installed by Bell's. They also did my steps, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE G.
09/2007
5.0
carpet installation
  + -1 more
They have been family owned for years and I believe their work is excellent. They are competitive with larger retailers. I did not feel rushed while I was deciding what I wanted. I think they were very patient and gave great feedback when I asked for it. I have used this company before and had a good experience then as well.
Description of Work: I purchased carpet from them and they installed it. They moved my furniture, replaced the padding and laid new carpet in my 2700 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

PAULA H.
08/2006
5.0
carpet installation
  + -1 more
They did a superb job. The carpet fits the room exactly and did not damage the hardwoods underneath. They came on time and cleaned up after they were done.
Description of Work: They cut carpet to size for an odd-shaped bedroom and bound it on site. The room has hardwood floors, so we wanted a room-size area rug and to keep the hardwoods undamaged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$764.3

06/2006
5.0
carpet installation
  + -1 more
THEY ARE AN EXCELLENT BUSINESS. THEY REALLY DO GREAT WORK. THEIR PRICES ARE ALWAYS FAIR. THEY ALWAYS SHOW UP ON THE TIME THEY ARE SUPPOSED TO START WORKING. WEVE HAD NO PROBLEMS WITH THEM WHATSOEVER.
Description of Work: THE COMPANY INSTALLED CARPET IN TWO ROOMS IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

CARL H.
06/2006
4.0
carpet installation
  + -1 more
THEY WERE QUICK TO MEASURE AND ORDER THE CARPETING. THEIR PROMPTNESS WAS A BIG FACTOR IN THE REASON THAT I WENT WITH THIS COMPANY. ALSO, THEY WERE HELPFUL IN MOVING SOME OF THE FURNITURE AROUND.
Description of Work: I HAD THEM INSTALL NEW CARPETING IN MY ENTIRE CONDO.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Mary D.
06/2006
4.0
carpet installation
  + -1 more
AS FAR AS I COULD TELL, THEY DID A FINE JOB. I NEVER HAD ANY PROBLEMS WITH THE WORKERS OR THE COMPANY. THE ONLY THING THEY DID WRONG WAS SCRATCH THE BASEBOARD A LITTLE BIT BUT THE CARPET LOOKS GOOD.
Description of Work: THEY INSTALLED CARPET IN SIX ROOMS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Dana C.
06/2006
4.0
carpet installation
  + -1 more
THE CARPET ITSELF WAS GOOD, BUT THEY KEPT TAKING BREAKS THROUGHOUT THE DAY AND DID NOT STAY ON THE JOB. IT WAS AFTER DARK BY THE TIME THEY GOT DONE. THEY HAD STARTED LATER THAN I WANTED TO (AT NINE IN THE MORNING).
Description of Work: THEY INSTALLED FOUR ROOMS OF CARPET IN MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$4,000

06/2006
5.0
carpet installation
  + -1 more
THE CARPET LOOKS REALLY LOVELY AND FITS MY HOME REALLY NICE. THEY DO QUALITY WORK. THEY HAD NO PROBLEMS INSTALLING THE CARPET. IT WAS NOT EXPENSIVE BECAUSE THE ROOMS WERE REALLY SMALL.
Description of Work: THE COMPANY INSTALLED CARPET IN TWO SMALL ROOMS IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000
    • 1
    • 2
    • 3(current)

Contact information

2832 INDUSTRIAL DR, Raleigh, NC 27609

www.bellscarpets.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 6:30 PM
Tuesday:
9:30 AM - 6:30 PM
Wednesday:
9:30 AM - 6:30 PM
Thursday:
9:30 AM - 6:30 PM
Friday:
9:30 AM - 6:30 PM
Saturday:
9:30 AM - 4:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning

FAQ

BELL'S CARPET is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 6:30 PM

Tuesday: 9:30 AM - 6:30 PM

Wednesday: 9:30 AM - 6:30 PM

Thursday: 9:30 AM - 6:30 PM

Friday: 9:30 AM - 6:30 PM

Saturday: 9:30 AM - 4:30 PM

BELL'S CARPET accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, BELL'S CARPET offers free project estimates.
Yes, BELL'S CARPET offers eco-friendly accreditations.
No, BELL'S CARPET does not offer a senior discount.
No, BELL'S CARPET does not offer emergency services.
No, BELL'S CARPET does not offer warranties.
BELL'S CARPET offers the following services: SALES & INSTALLATION OF CARPET, HARDWOOD, CERAMIC, VINYL , LAMINATE, CORK & BAMBOO FLOORING. AREA RUGS, FACTORY PRE-MADE SIZES & CUSTOM MADE RUGS. BINDING & FRINGING. IN STORE DRY CLEANING OF AREA RUGS. EMPLOYEE INSTALLERS. COMMERCIAL CARPET & TILE, AND ASSOCIATED PRODUCTS. COMPLETE SHOWROOM. DESIGN ASSISTANCE. MEASURING & ESTIMATING. DELIVERY OF RUGS.
DISCONNECTING AND/OR RECONNECTING GAS APPLIANCES, RADIATORS, ANYTHING THAT REQUIRES PLUMBING OR ELECTRICAL. CARPENTRY WORK OR STRUCTURAL REPAIRS. REMOVAL OF FLOORING WITH ASBESTOS IN FLOORING, BACKING, OR ADHESIVE.

Contact information

2832 INDUSTRIAL DR, Raleigh, NC 27609

www.bellscarpets.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 6:30 PM
Tuesday:
9:30 AM - 6:30 PM
Wednesday:
9:30 AM - 6:30 PM
Thursday:
9:30 AM - 6:30 PM
Friday:
9:30 AM - 6:30 PM
Saturday:
9:30 AM - 4:30 PM