Bartlett Tree Experts

I have not used Bartlett for tree removal, but I did hire them for pest control services, and unfortunately, I cannot recommend them. I discussed the issues on my 1.2-acre property with Bryan, our service manager, and chose Bartlett because of their perceived expertise. I expected that, when they came to my property, they would identify and address not only the problems I had already noticed but also any other issues that might not have been immediately apparent. Unfortunately, this was far from the case. The technician needed me to point out the trees I had already specified to Bryan, and even then, they failed to identify or treat other clear issues on my property. If I hadn’t been present on the day of the treatment, none of the problems would have been addressed, as Bryan had not effectively communicated even the most obvious concerns to the technician. Following this disappointing experience, I hoped they would return to treat the remaining issues, such as my sick magnolia trees. However, instead of offering to “make things right,” they ignored my concerns, and the problems were never resolved. Despite my repeated follow-ups with Bryan over the following months, my requests to address these issues were consistently brushed off. Now, I have received the full invoice for the work, even though I tried to get them to reduce the charges due to the poor service. Their response, as before, was silence—they continued to send the full invoice without addressing my complaints. I cannot recommend Bartlett for pest control services. I strongly suggest looking elsewhere.

Excellent. Service person was very precise

I was very well satisfied with their work. I would recommend them.

I was very pleased with this company. I had a concern about a large, diseased pine tree, and Robert Day, the arborist, met with me to discuss this issue and thoroughly inspected my property and discovered a few other potential threats. He was extremely knowledgeable and didn't try to sell me anything I didn't need, giving me a few tips along the way. The guys that showed up to do the work were very professional, neat, and careful. I knew from the second that they arrived, that my property was in good hands. They talked with me to make sure that everything would be done to my liking, and cleaned up so well at the end that you wouldn't know that they had even been there. I even received a phone call a week or so later, making sure that I was happy with the service that I received. I've used cheaper services in the past, but this was a perfect example of getting what you pay for, and in the future, I will definitely be using Bartlett Tree Experts again!

We've been very happy with them. They are expensive but we've compared with others and they are approximately the same unless you get an independent person who may or may not have the amount of insurance or backing they might need in case of an accident. They've done excellent work for us, and we've been very pleased with the results and felt the price was very competitive. I would use them again and they've been very easy. They are excellent in terms of meeting your needs. I think they did a great job. They cleaned up excellent. They are so careful. They lower branches down instead of letting them drop. There wasn't a leaf left or sawdust.

We had a wonderful experience with Bartlett Tree Experts! Andrew came out for a thorough quote, and the work was scheduled for shortly afterward. All of the work was extremely well done, fairly priced, and each of the team members were very professional. I wouldn't hesitate to recommend Bartlett to others, or to have them come back in the future!

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Steve came out and walked with me to identify the trees that needed to have limbs removed. That same afternoon he emailed me the estimate and contract. I agreed and returned signed contact and he emailed me the next morning saying they had a slot that day.. I agreed and they arrived on time completed the job and cleaned up and removed all limbs. It made a big difference in the amount of light we get and the benefit of limbs not damaging the roof.

Very well, very professional

Mainly they'll come out when one of my trees is starting to not look as healthy. They come out and take samples in a way that they can say it is this particular whether it's this particular pest that is invading or this particular fungus. Then they treat it specifically for that. When it's another company, they come out and do a general spray, but some of the trees still died anyway because they didn't specifically find out what was the thing that was affecting that particular tree. So we rate Bartlett very high. They're a little more expensive than the other company, but they have actually college degrees on how to inspect and treat trees, bushes and shrubs.

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They are good.

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They did a fine job and they did more than they were committed to do.  There were already sticks and leaves on our deck.  They picked them up and didn't just blow in our back yard.  We had to leave while they were here.  They helped to figure what was wrong with the lift on our van.  They did everything they could think of to help us.  When we got back, they had blown off the front porch and walkway which wasn't part of the contract. They did what they were supposed to do, were prompt and did a very good job!

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The service cost more than I was willing to pay. All of the tree services are to me quite expensive. I suppose for what they did they are kind of in line with other services. They came out after an ice storm.They were extremely professional and absolutely knew what they were doing. The did excellent work. They came when they said they would. They were very punctual.

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Heard about Bartlett Tree Service on WPTF's Weekend Gardner show. We liked the idea that they were arborist.  We wanted to thin and raise the lower level of the oak and get their opinion about other trees. Called and made an appointment.  Robert Day arrived at the appointed time and we talked about the trees and discussed options.  Originally we were going to cable the back maple (had two main trunks that were growing away from each other) and the first quote included that.  We decided that it would be better to remove the tree completely but not grind the stump as there are power and telephone lines buried near by and who needs that complication. We requested the tree to be removed and Robert came by again to assess the work.  We received the revised quote within two days.  Took us a week to sign and send the quote in. 
Bartlett called last Tuesday (approximate a week after mailing the signed quote) to see if the next day would work for us.  Wednesday a crew of three with two trucks and one chipper arrived on time.  We walked around as I pointed out the trees involved and they got to work.  Took about 6 hours including an hour break for lunch.  They ground the small to medium branches and hauled the larger trunks from the removed tree away.  The men were very polite and professional.  The trees look great (I've seen some hatchet jobs some tree services call "thinning").  The stump of the removed tree was cut close to the ground as I had requested.  They did a great job cleaning up.  Just a little bit of saw dust here and there in the yard but no big piles.  When my wife came home from work, she remarked on how clean they had left it.
I would definitely use them again.

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