Arborex Tree Services

Tree Service, Lawn and Yard Work, Landscaping,

About us

Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.

Services we don't offer

Landscaping/ Lawn & Yard Maintenance not offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,004 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 976-1000 of 1004 reviews

Jennifer M.
06/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Arborex removed ~6 trees, ground the stumps for each plus one for a tree that we lost in the last ice storm, and identified and trimmed the tops of 2 trees that had dead and dangerous tree limbs. I used them based on an Angie's List Big Deal ($219 for $500 services). Usman was incredibly responsive in setting up the appt, coming out for the initial consultation, and then bringing his team to do the work. Unfortunately, the stump grinder didn't work and they had to come back a week or so later to do that work. That said, Usman was great about keeping me in the loop and sending someone out as soon as he could. The only glitches were (1) the extra week (2) the guy who came to grind the stumps didn't inform us he had arrived (quiet sort), which would have been fine except that we learned after the fact that he'd tried to send the robotic stump grinder up our steep/wet front hill, subsequently leaving huge tread marks before learning to go around [this could have been avoided with communication] and (3) there is a 5% extra fee for paying with credit card. Be forewarned. Aside from these minor issues, we would use them again or recommend them to others. Cash in hand.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Arborex Tree Services
Thank you for your positive review and we appreciate your business. We have enjoyed working with you and wish the stump grinder didn't act up when we were there. But after minor fix we were back right away to take care of your stumps immediately. I am happy all of your stumps were taken care of as you had requested and yes Jaime should have knocked on the door prior to starting with grinding the stumps (he is made sure of that for future). Your larger trees, trimming of the tops of the trees, dead branches, and dead/ dying trees were all removed in one day without any mishaps and work was completely just as we had assured you. Thank you again and we hope to work with you in future soon.

Lisa J.
06/2014
4.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

Response from Arborex Tree Services
I am happy we were able to get your tree work done in timely manner prior to the fence staining company's schedule. We trimmed shrubs and bushes, leland cypress trees, and larger bushes away from the fence so that fencing company could stain the fence. We also removed a large fallen tree in the backyard, trimmed a large tree in the middle of the backyard to remove dead branches, and trimmed cherry tree in the front. I remember you were not having a very good day at work that day but you were happy to have the tree work done on time so we thank you for your business and hoping things are getting better for you. Thank you again and we look forward to hearing from you again soon.

Sharon E.
06/2014
5.0
landscaping, tree service
  + 0 more
unknown
Description of Work: Removed small trees and underbrush in my backyard. Raised limb levels on several large trees to clear roof of the house and allow more sun in my yard | |Usman arrived when expected with well equipped crew. They worked well together and quickly to complete the job before the heat of the day. They all were very polite and respectful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Arborex Tree Services
Thank you for an awesome review, we thank you for your business and have enjoyed clearing your backyard from unwanted trees and raising canopies for all of the tree all around the property. The house opened up and it looked great once we were done. Thank you again and we definitely look forward to work with you again.

Shaune M.
06/2014
5.0
tree service
  + -1 more
unknown
Description of Work: The mulch was as advertised, single shredded hardwood and it was a lot less expensive than getting double shredded. It fit my need and as it has aged it has a nice look to it. The company confirmed that I wanted the single shred mulch before delivering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Response from Arborex Tree Services
I am glad you like the mulch and I am happy it worked out for you. Thank you for your business and we hope to work with you in future again. Thank you

Nancy B.
06/2014
3.0
tree service
  + -1 more
unknown
Description of Work: They trimmed up some large oak trees at a rental house I own. They didn't finish the work I paid them for.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$850

Response from Arborex Tree Services
We thank you for your business and sorry to hear that you feel the work is unfinished. We have gone there twice but since it is a rental property we weren't able to coordinate with you either one of those times to take care of your trimming. When we had first met you had mentioned exactly what you had wanted done. Once we had completed the work, you had gone to look at it and said "I meant the other branch going towards the neighbor's house", we went back on a rainy day and took care of the trimming the 2nd time. You went back to look at the again and said "I meant the whole split". I wish we were able to get together when we were performing the job (either 1st or the 2nd time) so that we would have gotten the job done right the first time without guessing as to how much trimming or which branches you had actually wanted trim. Please keep in mind these large Oak trees were located in the backyard and there was an incline coming out of the backyard, we couldn't use any equipment since there wasn't any wide enough access, and all of the trimming/large branches were removed manually and the entire backyard, roof, deck, front yard, and street were all nicely cleaned before we had left. Once again we thank you for your business and we wish you were there at the very first trimming appointment so that could have gotten in all done the first time without guessing as to which branches you wanted removed. Thank you

Jon F S.
06/2014
5.0
tree service
  + -1 more
Went fine, cleaned up well
Description of Work: Took down 2 trees, one a very large pine close to my house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from Arborex Tree Services
Thank you for your business and we were glad to come in on a holiday to remove your tree and your neighbor's tree from the back yard. You had a large 140 feet tall pine tree which was located in a very tight area and we had removed it all without hurting even your grass, using all the manual tools to make sure nothing gets damage and that you would have a pleasant experience with our company. The clean up went well and once we were done it all looked great. Thank you so much and we look forward to working with you again.

Tim C.
06/2014
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Arborex Tree Services
Thank you for your business and "A" review here on Angie's list, we have enjoyed working with you and look forward to working with you again. Thank you

Leo B.
06/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Delivered mulch where and when asked... it was a bit more than expected. Had lots of chunks in it, more chipped than shredded, but it was mulch and we needed it :-)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Response from Arborex Tree Services
Thank you for your business and a good review, we appreciate it. It was my pleasure to follow instructions to leave the mulch when and where you had requested. Thank you again and we look forward to working you again.

Caswell P.
06/2014
4.0
tree service
  + -1 more
.
Description of Work: Tree removal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from Arborex Tree Services
Removed fallen large oak tree and two smaller dead/ dying trees in the backyard of a rental property. Everything went well and we were happy to have everything removed on a nice dry day so that your lawn and backyard weren't effected with an equipment at all. Thank you for your business and we hope to work with you again.

Noah G.
06/2014
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Paula G.
06/2014
5.0
landscaping, tree service
  + 0 more
unknown
Description of Work: Usman and his team went above and beyond our expectations. He was prompt and thoughtful in our dealings with him. We had an Angie's list coupon good for $500 dollars of work but we asked him to give us an estimate for our "wish list" of other work to that needed to be done. His estimate was detailed and fair and he let us decide which options to select. We trusted him and liked his work ethic so much that we decided to do all the work on his estimate. He deducted the $500 dollar coupon from the total bill. They cut down several very large trees and hauled the brush away and ground the stumps for us. In addition, he limbed up several trees and removed some foundation plantings. The work and cleanup was done in a timely manner. Our neighbors even decided to ask for an estimate and he ended up cutting about a 4 story tree down for them at the end of the same day that he worked for us. We would highly recommend him and would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Arborex Tree Services
Thank you so much for an awesome review. My team and I have really enjoying working with you on your tree trimming and removal project. We have enjoyed removing the challenging Red Oak & hard to reach River Birch removed with excellent care and safety. All trees were removed, stumps ground and all debris hauled away with property left behind clean, just as expected. I also thank you that your neighbor had used our service the same day to have a 120 + feet tall pine tree which was located just few feet away from the house and was leaning badly on top of the room. Your neighbor was also very happy to have the big tree gone safely. Thank you again for everything and we look forward to working with you again.

Allison H.
06/2014
5.0
tree service
  + -1 more
unknown
Description of Work: I had Arborex remove seven trees from my backyard. The trees were in a difficult location to get to, but the team did an excellent job. Usman was delightful to work with. He was responsive to all of my inquiries, and receptive to all of my questions. His team showed up early on the day of service and the work was done extremely efficiently. They clearly are experts in their field! When they were finished they left my yard in excellent shape. I will definitely be using Usman and the Arborex team again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Arborex Tree Services
We had an awesome time removing these tall pine trees located among the "pine heaven" :) Thank you for choosing us as your tree service company to remove these pine trees. We have enjoyed working with you, as a matter of fact, you and I had worked together via emails and phone calls for almost two months before you finally purchased the Big Deal coupon. I am glad it worked out well and saved you some money. Thank you for your review, support, and we look forward to working with you in future.

Judith S.
06/2014
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$219

Response from Arborex Tree Services
Thank you for your business and review, we appreciate it and look forward to working with you again in future.

TRACEY L P.
06/2014
5.0
tree service
  + -1 more
unknown
Description of Work: The crew of 7 men cut down 5 pines plus one that had fallen during a storm. Usman, the owner, had said they'd arrive at 9 am, but showed up at 8:30, which was great! Before they started, he reviewed which trees we had talked about taking down before and I agreed. Usman made sure the crew understood what was to be done and they got started right away. They are certainly a well-oiled machine! Usman said they had worked together for the last 9 years and it really shows; they are all cross-trained and can do any of the tasks required: climbing, roping, front-loader operation, etc. They also limbed up some branches around my driveway and removed the tree logs and debris. I can't say enough good things about them! I'd definitely use them again and would recommend to anyone needing this type of tree service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Arborex Tree Services
Thank you, thank you, thank you and thank you, we have enjoyed working on your trees and happy that you were extremely satisfied with the entire tree removal process and with my team. We are grateful for your business and look forward to working with you again.

THOMAS B.
06/2014
5.0
tree service
  + -1 more
Great.
Description of Work: Consult, cut limbs, trees, and mulched. Left large load of mulch. Excellent services. We very highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Response from Arborex Tree Services
Thank you for your business, we really appreciate it. We have enjoyed working for you and really like the beautiful property you have, nicely tucked away yet beautiful. Thank you again and we look forward to working with you again.

Karunakar B.
06/2014
5.0
tree service
  + -1 more
unknown
Description of Work: I purchased a $69 Big Deal for 10 Yards of Natural Hardwood Mulch. I asked them to delay the delivery. They were flexible and agreed with what I told them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Arborex Tree Services
Thank you for your quick review, we appreciate it. We will be in touch in July to deliver you mulch when the time is right for you. Thank you again for being flexible.

Kathleen K.
06/2014
5.0
mulch, tree service
  + 0 more
unknown
Description of Work: They brought chipped tree mulch for my flower beds. The mulch was placed exactly where indicated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Arborex Tree Services
We appreciate your business and have enjoyed working with you. We hope to work with you again in future. Thank you

Lisa T.
05/2014
5.0
tree service
  + -1 more
unknown
Description of Work: We hired Arborex to remove some large trees in our yard that were threatening to fall during a storm and were either too close to the house or the driveway. They emailed me very quickly after purchasing their services via the "Big Deal". They were able to fit us in sooner than expected due to a cancellation. They did get caught in a major storm towards the end of the job and had to leave one of the trees down but did not remove it. I wasn't home at the time and I emailed them to ask if they were going to come back and they replied very quickly. They did come and remove the tree. Overall they were professional and very pleasant to work with - we would use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

john D.
05/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Cut down a dead 80' tree that could've done serious damage to our house. They were on time, cleaned up and gone within 2 hours. With a little negotiating and our Angie's List deal the $1000 job cost us $550.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Arborex Tree Services
We are excited that you were able to save some money and had the dangerous dead large pine tree removed which could have harmed had it fallen on its own. We have enjoyed working with you, thank you for letting us come at the time which was convenient for us, I appreciate it. Looking forward to working with you in future.

Rocco F.
05/2014
4.0
lawn service, tree service
  + 0 more
unknown
Description of Work: Ground tree stumps and trimmed hedges.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$600

Harry T.
05/2014
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Gordon C.
05/2014
5.0
tree service
  + -1 more
unknown
Description of Work: cut down 4 trees that were hanging over my house and neighbors house.Cleaned up and hauled away debris. Very good job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,050

Response from Arborex Tree Services
A dangerously situated large, old, Oak tree, more than 50 percent of it hanging over neighbors roof and property. My crew and I were happy to accept the challenge and loved every bit of roping down the large tree, safely and efficiently. Thank you for the opportunity and we look forward to working with you in future.

Kim H.
05/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Thanks to the Angie's List big deal, I paid around $550.00 for $850 of service. They removed two dying very tall cypress trees, ground 3 stumps, trimmed up two over grown shrubs and cut the limbs that were touching the house from another tree. Mr. Ahmad was prompt with the estimate appointment, arrived with the crew on May 2nd to get them started and came back at the end of the work to make sure everything was done. All work was completed in about 2 hours and it was fascinating to watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Jennifer B.
05/2014
5.0
landscaping, mulch, tree service
  + 1 more
unknown
Description of Work: Arborex Tree Services removed 9 trees from our back yard. Usman returned our initial email within a few hours and after coming out to give us an estimate was incredibly responsive to all of our follow up questions the next day. He and his team finished the work in record time, left us wood for firewood and mulched what we asked to be mulched. We could not have asked for a better experience and plan on using Usman and his team in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arborex Tree Services
We have really enjoyed working with you, taking out the large pine tree in such a tight spot was a unique challenge, we loved bringing it down without disturbing anything else around or underneath it. Thank you for your business and good review here on Angie's list and I look forward to working with you again.

Gian H.
05/2014
5.0
tree service
  + -1 more
unknown
Description of Work: We needed additional work done beyond the scope of what we purchased on Angie's List and the value received was excellent. Very efficient. Would not hesitate to recommend. Our neighbor heard what was going on, and they had a tree removed while the crew was onsite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$555

Response from Arborex Tree Services
Thank you for taking the time to write a review about our company. We have enjoyed working for you as well and we also appreciate your neighbor utilizing our services that day, it worked out well. I'm glad all of your stumps and trees are out and you get a fresh start again. Hopefully we will get to hear from you in future again :) Thank you

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing

FAQ

Arborex Tree Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
Landscaping/ Lawn & Yard Maintenance not offered

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM