Arborex Tree Services

Tree Service, Lawn and Yard Work, Landscaping,

About us

Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.

Services we don't offer

Landscaping/ Lawn & Yard Maintenance not offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,004 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 576-600 of 1004 reviews

Robert B.
05/2014
5.0
tree service
  + -1 more
Everything went extremely well and delivered more than requested. Very professional and a pleasure to work with. Would recommend and use again.
Description of Work: They removed two very large diseased trees along with smaller ones and trimmed the remaining trees in the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Arborex Tree Services
Thank you for your kind words we have absolutely enjoyed working at your property. Being a Saturday I hope it wasn't too noisy for the neighbors but I'm glad the dead oak and large dying poplar tree in your front yard are gone. I am also happy that everything was trimmed away from the house and canopies were raised to beautify the property. Thank you for the opportunity to earn your business and we look forward to working with you in future.

Margaret R.
05/2014
5.0
tree service
  + -1 more
Usman arrived at my home promptly on the date and time we scheduled to discuss the tree job to be done. He answered all my questions and provided a written estimate for the job to be done. The job was scheduled for Wednesday, April 30th and I was pleasantly surprised to see the trees gone when I came home. Usman is a man of his words. The weather was not looking favorable on the scheduled date for the job but Usman & crew made things happen even though they got soaked. :) Would definitely recommend Usman and crew for any tree job needed. For me, I appreciated the professionalism and the results of a job well done.
Description of Work: Cut down large pine trees in my yard, ground the stump and hauled away debris from job. Trimmed another pine tree upwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from Arborex Tree Services
Thank you for great review, we appreciate it and appreciate your business. It's a coincident that when I had come in for an estimate it was pouring down raining and we had walked around in rain till we came back to the porch to further discuss the job, AND it was pouring down raining and thunder storming the day the job was scheduled/completed. It felt good to be on schedule to get things done in timely manner as mother nature were doing what its supposed to do with the weather. when we left your property that afternoon we had worked in rain for over 3 hours and all of us were soaking wet - but the feelings of accomplishment were stronger than the rain and getting wet :) Thank you for your business and we look forward to working with you in future.

Kelly S.
05/2014
5.0
tree service
  + -1 more
Usman was timely, professional, kind, and gracious. His team did a great job and went above and beyond taking care of a few things that weren't on our punch list. I would highly recommend this company if you have a tree removal need.
Description of Work: Removed trees and debris

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Arborex Tree Services
We had a great time working with you and your neighbor. I was amazed to see how the look of the house totally changed for the better after the front trees were removed. Also, raising the canopies in the drive way helped out a lot. But the main area of excitement was your backyard - snakes had my crew worried a bit but you have a great sense of humor and my crew and I laughed for days about this situation. Thank you for your business and I hope to work with you in future (minus the snakes lol)

Darcia S.
05/2014
5.0
tree service
  + -1 more
Just let me say that the owner, Usman, is AMAZING. I cannot say enough positive things about him: he promptly communicated, he was professional, he was punctual, he personally oversaw his efficient crew and he was flexible when we asked him to add to the scope of work. Even with the the addition of several tasks, Usman was very reasonable with what he charged us and even offered to complete some of the additional the items for no charge. We have a large heavily forested property with a lot of potential work required, but Usman was mindful of our budget and helped us prioritize the essential items. He is one of the best contractors we have ever worked with and we most definitely look forward to utilizing his services again. He has our highest recommendation.
Description of Work: We had purchased the Angie's List Big Deal. The provider, Arborex, removed some trees, trimmed some trees, cleaned up some fallen trees and other debris from the storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Arborex Tree Services
My favorite "Pine heaven house" :) thank you for an extremely kind review, I absolutely have loved working with you and enjoyed seeing your husband's state of the art work so thank you for sharing that with me. Even though you had an ice storm damage, I am just glad it was minimal given the amount of trees you have on your property. But hopefully we will work together to keep them healthy to maintain their beauty and save them from any future damage due to their health or dead limbs. I look forward to working with you. Thank you again for your kind words and for your business.

DAVID E.
05/2014
5.0
tree service
  + -1 more
My neighbors used Arborex and were happy. While looking for people to trim our trees, I got a quote from him and other companies. He came out two days later while others took a week or more. His prices were competitive. And because of the good reviews here and with the neighbor, we gave it a try. It was going to be about a week from the time I told him we wanted to proceed until his team could come out. He called me two days before that day and said there were in the area and could come out then. I was fine with that. When I got home, his team of around seven men were nearly finished. They did exactly what I was expecting and spent a long time cleaning up the property. The trees look good and the ground is actually cleaner than before they came. I recommend this company to others.
Description of Work: Cut down one tree and trimmed six others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Response from Arborex Tree Services
Thank you [member name removed], I'm happy that we were able to come in sooner than expected to take care of your tree work. I thank you and your neighbor for the business and I look forward to working with you again.

Jeanette R.
05/2014
2.0
tree service
  + -1 more
I purchased the big deal of $219 for $500 of professional tree service from Arborex. Before seeing the deal, I had gotten a quote of $555 from another company. When I saw the deal on Angie's List, I asked the other company if they would match $219. They said no, so I purchased the big deal. Arborex came to give me an estimate. His quote was $985, which initially included removal of a small dead tree free of charge. I refused to pay $400 for him to trim an oak tree on the side of the house, so he said he would need to add something for the removal of the small dead tree--he added $50. If I went with his quote, I would have ended up paying $704 out of pocket (versus $555 for the other company). That is no deal, so I requested a refund from Angie's List.
Description of Work: .
Rating CategoryRating out of 5
$219

Response from Arborex Tree Services
Thank you for your business and the opportunity to meet with you. I am sorry it didn't work out among us at this time and I hope we can work together in future but I would have had to jeopardize my work to lower the price and we rather do great work than being known for cheaper than everyone else. I thank you for your understanding and hope to hear from you in future.

Ray & Gayle C.
05/2014
5.0
tree service
  + -1 more
We purchased deal on Angie's list and was contacted promptly by company via email to schedule an appointment. Usman came at the scheduled time and walked with us around our property and gave advice of which trees needed to be trimmed. He gave us an estimate which we accepted and said that he would contact us with a date to perform the work. After only approximately an hour had passed, Usman called to say that his crew had finished another job earlier than expected and could start the job that day. Wow, we were glad since severe weather had been forecast. His crew performed the work in an efficient manner. They worked tirelessly to complete the job the same day. Everything was cleaned up - even the neighbor's driveway was blown clear of debris. After job was completed, Usman walked with us around our property to make sure that work was done to our satisfaction. Usman was very professional and personable and we were very pleased with the service his company. We would definitely recommend using this company.
Description of Work: Trimmed 16 trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Arborex Tree Services
I greatly appreciate your business as well. Thank you for the opportunity. I've really enjoyed working with you and talking with you. A lot often take life for granted without realizing how thankful and blessed we are. I've really enjoyed speaking with you and thank you for sharing some of your life events with me. I'm glad we crossed paths and I'm looking forward to meeting with you again sometimes in future. Thank you

Vicki H.
05/2014
5.0
tree service
  + -1 more
Excellent! I've been wanting these boxwood bushes cut down forever! The thought of my husband and I cutting down 13 bushes that were at least 5 to 6 feet tall was overwhelming, not to mention also grinding the stumps. The Arborex Tree Services representatives arrived on time, and quickly cut down and removed the bush debris within one hour. We can see our house again! They saved us many hours of hard manual labor! Thanks for terrific customer service!
Description of Work: -Removed 13 bushes, grinded stomps for the bushes, as well as a tree that had previously been cut down. -Picked up and halled away all of the debris from their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$479

Response from Arborex Tree Services
It was great to work with you as well, thank you for your business. I am glad we were able to get all the stumps out of the front beds even though they were really close to the house. I look forward to working with you with your future tree work needs. Thank you

J Steven N.
04/2014
5.0
tree service
  + -1 more
It took them only 20 minutes to finish the work. They cleaned up after them selves and caused no damage to my lawn. I will certainly call them for an future tree work. I am very pleased with the results.
Description of Work: Took down a cedar tree that was more and two stories tall and ground down the stump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David S.
04/2014
5.0
tree service
  + -1 more
excellent service - I needed to get some trees trimmed back and away from the house before the painters came. Arborex was very responsive and they were able to schedule me in time. The work itself was excellent and great cleanup. Highly recommended
Description of Work: trimmed trees from house and backyard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Donna K.
04/2014
5.0
tree service
  + -1 more
It went great. I would definitely hire again.
Description of Work: Removed trees, limbed up trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather M.
04/2014
5.0
tree service
  + -1 more
I was really hesitant about going with anyone, but after reading the one review, I thought I'd give it a go. I purchased the AL coupon Fri morning. By Fri afternoon, Usman had asked me if today was ok to give me an estimate - same day(!). I said no, I couldn't get off work. He said "Is tomorrow okay?". Saturday? Absolutely. No time off work. Perfect. He came out Sat morning on time and answered every questions I had. He made suggestions. He listened to what I had to say and all concerns I had... many. Gave me an estimate which I thought was very reasonable. I said, let's do this. He asked when would be best; I said not a Mon or Fri. He got back to me and asked if the following Wed would work. I said yes. We are now 5 days from me buying the coupon. His guys came out all dresses in company t-shirts ... (which may sound silly, but I feel more confident ??) at about 8:00am. He stayed with them and explained what to do. By noon, he had called me and asked me to meet him outside. They were done.Four major trees, two fell over top of the fence and were held up by another tree on the other side, and debris like you wouldn't believe from the storm. Note that this was in the way back of my house; at least 500 feet back. They could not bring any heavy equipment in because I had just had my septic field re-laid. The carried/dragged ALL of the debris. This really was an excellent experience. Thanks so much!
Description of Work: Arborex removed trees that had fallen and in dangerous positions, trees that were dead and still standing and much debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Response from Arborex Tree Services
We have enjoyed working with you as well. Thank you for your business. My team was very happy to clean out all the dangerous and less desired trees, branches, and debris so that you could have fresh start. I hope your dogs love it because they have that much more room to run around. and I hope you like it as well since you can easily chase them :) Thank you again and we hope to hear from you in future.

George M.
04/2014
5.0
tree service
  + -1 more
My experience with Arborex was excellent. Usman was very responsive and communicated with me every step of the way. After my initial consultation to discuss services, we set a date and time for the work to be performed. Prior to the scheduled date, Usman provided me with proof of insurance (one of the trees was dead and in between my house and my neighbors house on a small strip of land), which was very appreciated. He and his crew were punctual and started at the scheduled time. The work was quick and excellent. The crew cleaned up after the work was complete and my yard looks great. I will use Arborex in the future. I feel Usman's prices and his professionalism are top notch.
Description of Work: Trimmed limbs, removed trees, ground down the stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Arborex Tree Services
It was a beautiful day to make some progress at removing unwanted trees. I'm happy we were able to remove all the trees close to the house, especially the large dead oak. At the end of the day we had finished removing 7-8 trees and ground all stumps and trimmed another large tree so it's away from the house. I think now you will get ample amount of sunlight and dangerous trees are no longer there. I'm glad it all worked out well. Thank you for great review and your business. I look forward to working with you in future again.

Timothy S.
04/2014
5.0
tree service
  + -1 more
Other than a slight miscommunication regarding day and time, process went very smoothly and contractor did an excellent job. I will use them again in the near future.
Description of Work: Removed birch tree, grinded stump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Arborex Tree Services
Thank you for your business, we appreciate it. It was a pretty River Birch tree planted at a wrong spot that the root system was extremely invasive that it had gone into neighbor"s yard. We took extra precaution grinding those roots to make sure their new sod doesn't get damaged and we had managed to take care of it cleanly. Sorry for not being so clear as to our start time but I'm glad at the end it all came together and the job was done right. Hope to hear from you again in future. Thank you again.

Kathryn F.
04/2014
5.0
lawn service, tree service
  + 0 more
Usman Ahmad came out personally to survey the extent of the work to be done in my yard. The yard has not had care for years and my car was smashed by a falling tree during the ice storm. Within a week, his crew came and went above and beyond, removing troublesome trees, overgrown bushes, taking down dangerous branches, and stripping overgrown ivy off of trees per my instructions. Arborex Trees services even cleared off my roof of debris, put back a fallen screen, and cleared my yard of years worth of leaves! I am very satisfied with their services, their professionalism, and the fact that there were no hidden costs. Usman Ahmad gave me a really big deal- with $500 off the estimate.
Description of Work: Arborex Tree Services cut down several troublesome trees and bushes, pruned two crepe myrtles, cut down damaged and dead branches, and stripped 25 trees of overgrown English Ivy from chest height down. In addition, they cleared my yard of years worth of leaves and left a tidy pile of mulch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Arborex Tree Services
Thank you for your business. It's been a great pleasure to have met you to go over your tree work needs. As you had described, there were several trees that had needed our attention :) I am just happy that we were able to get to all of the clean up before another strong with or a storm because there were a lot of dead limbs waiting to fall either in the driveway, or over the house, or in the backyard where your dogs spend their time. I am also glad we were able to get all the leaves blown away from the property and from the roof, while we were on the roof we saw a screen fallen so we installed that back, figured better be us on the roof than you :) I thank you for the opportunity to letting us service your property for tree work and clean up needs. I am happy that it has given you a new start so that you can handle the clean up from this point on. But remember, we are simply a phone call or an email away. I wish you all the best and look forward to working with you in future.

Cherie L.
04/2014
5.0
lawn service, tree service
  + 0 more
Usman and team were very professional and unbelievably fast. They did a beautiful job and we have already contacted them to come back and take down more trees. I would recommend them highly to anyone.
Description of Work: Tree removal and pruning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Arborex Tree Services
Thank you thank you, it was just a beautiful day to get that leaning pine out :) we will be back again next week to take care of more trees for you, thank you for purchasing our big deal coupon. See you soon

David T.
04/2014
5.0
tree service
  + -1 more
Arborex was scheduled to come in on Monday, March 31st, to remove the trees. However, due to weather their schedule had changed and they asked if they could come in on a Sunday afternoon. I didn't have a time estimate for their arrival but they arrived around 5pm with all the equipment and staff to get the job done. They did everything that I wanted them to do and left the yard in the condition I was expecting. Later I used the stump grindings as mulch around my yard. I would definitely recommend Arborex.
Description of Work: Removed 2 maple trees that had at least 30% damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$550

Response from Arborex Tree Services
Thank you for the opportunity to service your trees for removal. Yes, it was a last minute quick schedule change since the weather had been so predictable so thank you for letting us come in at the last minute. I am glad we were able to get the work done to your expectation. It worked out great to get those stumps ground as well since they were pretty large as well. Thank you again and we look forward to hearing from you in future.

Nicole W.
04/2014
5.0
tree service
  + -1 more
Usman contacted me immediately after I sent a message through the Angie's List message service and scheduled an early-morning consultation at my request, kindly offering to meet with us before we had to leave for work in the morning. He surveyed our heavily wooded lot and made helpful recommendations about first steps to help with turning it into a front yard. We discussed budgetary concerns, and he was on board with us waiting for about a month so that we could put a little more money towards the service as the price per tree is much lower after the equipment and crew are already on site. Once the weather cleared, Usman and his crew were able to start within a week and got the entire job done while we were at work on a Monday. We came home to see open views of the house from the street, and also our back woods, for the first time! He and his crew did a great job, and nothing was damaged despite the fact that several of the trees removed were very close to the house. They even ground some extra stumps from the yard that were scattered among the trees as they found them. We were very happy with our service in all respects: responsiveness, willingness to work within a set budget, timeliness of the work, quality of the work, and we will be using Usman and his Arborex crew again in the future as we clear more trees from our wooded yard.
Description of Work: Usman and Arborex removed 6 large trees, trimmed some others, removed an entire wall of overgrown shrubbery (on a steep hill!) and ground all stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Arborex Tree Services
Thank you for such a great review and also the opportunity to earn your business. You have a beautiful property and I am glad we were able to return you some of the lawn by removing lots of trees so that your little one can have more room to run around. You and I have worked together over a month to help you achieve what you were wanting to accomplish, within your budget. I am happy that we were able to get the project accomplished with in your budget. It was also great that we were able to get some of the extra stumps ground since the equipment was already there and now the stumps are all gone :) Thank you for your business once again and I look forward to working with you in future when you feel the time is right for you. Thanks

Dale B.
04/2014
5.0
tree service
  + -1 more
I used the coupon they had so we only ended up paying $275. I called and they came to give me the quote the same day. As a matter of fact they cut the tree down that same day as well. I needed to get the utilities marked before they could grind the stump and roots. Once that was done they were in and out around an hour. Very professional and happy. I would recommend them without hesitation.
Description of Work: Cut down a bradford pear tree and ground the stump and larger roots.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Arborex Tree Services
Thank you for the opportunity to services your property for your tree work needs. I am happy that we were able to tackle your tree down the same day when you had called for an estimate - we gave estimate the same day and performed the services the same day - I believe we were already done with your tree and 30 minutes later you bought the Angie's list coupon :) .. It worked out great. I am glad all the big roots and its vast netting is all gone. Thank you for your business and I look forward to working with you in future.

Laura M.
04/2014
5.0
tree service
  + -1 more
These guys are great. When I first bought the Big Deal ($219 for $500 worth of work), Usman contacted me right away. We made arrangements for him to come over that weekend so he could take a look at our trees and give us his thoughts. We had a great conversation that helped my husband and I determine our priorities. We explained we didn't have much more money to put toward our tree work because we have a baby due in May. Usman told us he could relate and listened to what we had in mind. He gave us good, honest information about our trees and the work that needed to be done. For example, there was one tree we thought needed to be removed (which would have meant more money for him) but he told us that it didn't need to be removed right away - that it was doing pretty well. He mentioned that the trees lining our driveway were probably a bigger risk. He was right - a dead branch had fallen and broken my husband's windshield about a month earlier. Usman really knows his stuff. He gave us pricing information and then let us decide what we wanted to do. About two weeks later I contacted Usman and told him what we'd decided. We made arrangements for him to come out with his crew about a week and a half later (the first week we had bad weather so we both agreed the following week would be best). I had already left for work when they arrived at 9am but when I returned home around 11:30am, they were hard at work. Even though we had agreed on limbing 3 trees at $300 each, Usman's crew had already limbed 3 trees in the front and were getting started on the two in the driveway. They worked quickly and cleaned up not only the branches they brought down, but also some others we had piled up in the backyard. They even went through with a leaf blower to clear the yard. They went above and beyond. We will definitely work with Arborex in the future.
Description of Work: Removed dead limbs from 5 or 6 large Oak trees and removed all debris

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Arborex Tree Services
WOOOWWWWW I am speechless, such an awesome review, first of all thank you so much for your business and your kind review. I have really enjoyed working with you. I love the fact that together you, your husband and I were all able to talk the whole project through step by step, patiently. Knowing that you are expecting a baby I just couldn't help it but to get as much done as we possibly could with budget allowed. I am also thankful that my advise were accepted and we prioritized to whole project so that you could get the most out of what you had spent. Overall, I'm happy that we have gotten the most important trees trimmed and we will revisit the rest whenever you feel you are ready for us to come by. When we left all 6 trees outside the fence looked beautiful and clean yard looked beautiful. The curb appeal of your house looks incredible. It was a great pleasure to be working with you and I look forward to hearing from you soon. Congrats again for the baby to come, good luck and I pray that all goes well for you guys.

David W.
04/2014
4.0
tree service
  + -1 more
I needed one relatively small tree (River Birch - about 30 feet tall) taken down and its stump ground. About a year ago, I had TWO similar trees removed by a different provider for $500 including the stumps ground. Logically, I thought that if two trees were $500, surely one tree of the same type, height, and proximity to my house would be less than $500. So I purchased the big deal where I would get $500 of professional tree service for $249. Arborex contacted me quickly after I purchased the deal and did make arrangements to come to my house to see the work I needed done. The person from Arborex quoted that it would cost $1050 to get that tree taken down and stump ground. Compared to what I paid a year ago, this was about four times higher for a very similar scope of work. So to get the work done with Arborex, I would need to pay an additional $550 for a total out of pocket expense of $799, about three times higher than I paid a year ago (to a different provider, like I mentioned before). So I decided that I would rather contact that original provider and get them to do the work since it would be significantly cheaper than Arborex even with the big deal. I gave this experience a B because the price was so much higher than what I would deem reasonable for the work requested.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$249

sandra R.
04/2014
5.0
tree service
  + -1 more
Came so fast and at a convenient time for me to give me a estimate. Extremely reasonable. They are so professional, kind and thorough. We have used him for years. Love them
Description of Work: Cut down our Pear Tree, grind down the stump in the fall Trimmed huge Oaks and misc other trees in our yard. His recommendations helped us so much. Then cleaned up the areas. Friday-planted 2 Crepe Mrytles, trimmed trees in the back for better growth and light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

John J.
04/2014
5.0
tree service
  + -1 more
They were awesome. They did all of this work in 2.5 hours.. They were a little late but called to let me know. The pine tree is horrible but it is my neighbors who did not want to cut it down. They climbed up and trimmed all of the branches on my side of the fence all but the top few branches. They cleaned up all of the branches and pine cones that fell. They took down an old cherry tree, ground it up on site, ground all of the tree stumps and did some extra where there were large roots creeping into the yard. Any plants that were in the way, they dug up and replanted them after they ground the stumps. Best of all was the pear tree. They trimmed the h*** out of this tree and it looks great. I wont have to worry about this thing splitting for a long time. I would definitely use these guys again.
Description of Work: Removed 1 tree, ground 5 stumps , trimmed under branches of a huge pine tree and did a major trim af a bradford pear tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Response from Arborex Tree Services
Thank you for your business. It was such a beautiful day to service your trees for trimming, removal, and stump grinding. We have enjoyed working with you. What we have really enjoyed was the challenge presented to us to trim the Bradford pear tree since you had wanted it trimmed back quite some, also since the pine tree was on neighbors property we have trimmed it very carefully to achieve the best results so that you could get the sunlight you were looking for in your lawn without the neighbors tree being out of shape so hopefully it was a win win situation for you and the neighbor. Also another challenge was to get the stump grinder into the back yard to grind stumps so luckily my stump grinder can contract down to 36 inches in its width to go through right gates so that worked out pretty good as well. It were 6 of us in the crew working on your trees so things went smooth and quick to get everything cleaned up and looking the way you had wanted it. Thank you for great review and we look forward to hearing from you soon.

Tanya C.
04/2014
3.0
tree service
  + -1 more
Usman Ahmad came by to see the job we wanted done which was 1 tree removed including the stump. The deal was $249.00 for $500.00 tree service. Usman's estimate would have cost an additional $200.00 bringing it to $449.00 and that seemed like he was trying to recoup as much of the original price as possible. Before I purchased the deal my Husband had gotten an estimate from another company and their price was $400.00 for the same job so when I saw the Arborex tree service deal I figured we would save an additional $150.00 since their original price was for $500.00 worth of work. I was very surprised when he told us $200.00 more. Needless too say we are calling the other tree service.
Description of Work: The provider came by to give an estimate.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$449

Response from Arborex Tree Services
Thank you for letting me stop by for an estimate and sorry it didn't workout among us for your tree removal this time - also I was not trying to recoup anything at all but this is what the cost of the tree removal with stump grinding is for that tree because it is located 5 feet away from shed, other side has fence and another tree no further than 10 feet and the right side has pool underneath the tree, finally the fourth side had another tree close to this tree. So this tree needed to be climbed up and brought down in smaller pieces and than everything need to hauled away. I would have happily remove the tree for $400 or the price of coupon as well since your husband had told me the competitions price but the competitions price was for only tree removal NOT THE STUMP GRINDING and my price was INCLUDING STUMP GRINDING AND ROOT GRINDING since this is what you guys had wanted. I was told clearly not to mess or tear the lawn up. The tree was located at the end of the lawn and stump grinder is a heavy equipment so we would have had to put ply boards in the lawn to bring the machine in which is where the price for stump grinding was a little higher. But overall your costs of $449 including the stump grinding would have still saved you money going with our company because the other company is removing the just the tree itself for $400. Best of luck and I look forward to hopefully working with you in future. Thank you

Laurel T.
04/2014
5.0
tree service
  + -1 more
The Arborex crew was able to fit me in quickly and was very friendly and efficient. They performed all the work we had agreed upon in our estimate and even removed a large pile of branches that needed to go to the dump. We did not ask them to do this, so it was a lovely surprise! They left our yard nicer than they found it by clearing dead leaves from the areas where they worked and cleaning off our deck. We would definitely call them again.
Description of Work: Removed four trees and ground seven stumps. One tree was dead, two were small pines, and one was a large oak growing right next to another tree near the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,090

Response from Arborex Tree Services
Thank you so much for your business. We really appreciate it. I'm happy we were able to get you scheduled quickly since the weather was very uncertain. I am also glad that we were able to take care of the brush pile, it took us a lot less time and effort to remove it since all the equipment was already there but I am happy that it made a difference that it had surprised you. Thank you and I look forward to hearing from you in future.

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing

FAQ

Arborex Tree Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
Landscaping/ Lawn & Yard Maintenance not offered

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM