Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
They did a great job. They took out a few trees and limbed up some other trees. They were able to get right out to do the job and scheduling was easy. They did a good job with the clean up and a crew of about half a dozen employees came out to perform the service. I wished Angie’s List would let me give them an A+.
Description of Work: I purchased a Big Deal from this company for $249 for $500 of professional tree service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Arborex Tree Services
Many thanks for a super awesome review, I really appreciate your business. Congrats on your new home purchase, it is beautiful, and now all the trees are trimmed as well so one less thing on your "to-do list". We have enjoyed working with you and I hope to work with you soon again.
Jeff N.
08/2014
5.0
tree service
+ -1 more
Arborex Tree Services was great but my wife and I decided to go with another service provider. We love Angie's List and we use is as much as we can.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$750
Response from Arborex Tree Services
Thank you for the opportunity and we hope to work with you in future.
Billy S.
08/2014
5.0
lawn service, tree service
+ 0 more
We knew that we needed to have two trees removed from our back yard in order to have other work done. After joining Angie's list last on a Sunday, we did a little research on tree removal services near our area. Arborex had one of the better ratings and the hours showed they worked on the weekend as well :). We called after opening hours and Usman answered! He was very friendly and interested in what we were wanting to have done. He said he could come to our house that afternoon to give us an estimate! WOW!! WHAT SERVICE!! He was very friendly and professional when he showed up. We showed him the two trees we wanted removed and he gave us an estimate. We told him we wanted him to preform the job and wanted to pay cash. He even gave us a little discount for paying cash. Yeah!! He told us he could do it the following week. We had no problem with that. The night before the trees were to come down, he called and asked if he could bring by a few of his guys to show them what trees were to be taken out, as he wasn't sure he would arrive with them in the morning. We appreciated the fact that he wanted to ensure his people knew exactly what we had agreed upon before performing any work. While they were here the evening before, we (I) decided to have a dying bush removed as well. Usman wasn't thrown at all by us (me) adding the bush to the mix and we adjusted the price to include the bush. Five or six gentlemen showed up on Wednesday morning at 7:30 am. Because the trees were in our fenced-in back yard, they couldn't use their normal equipment to remove them, so they had to do it "old school." It took a TOTAL of 40 minutes from arrival to departure for the two trees and bush to be removed, stumps ground, and all cleared/cleaned. We couldn't be happier with our experience with Arborex (and Usman) and would state, without hesitation, that if you need any type of tree service work done, use Arborex -- you won't be disappointed you did!!!
Description of Work: Removed 2 fairly large trees -- a Bradford Pear & a Pin Oak -- which the oak was close to our house, plus a dying bush AND grind the stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Response from Arborex Tree Services
Thank you Thank you and Thank you so much for a super awesome and extremely nice review. I greatly appreciate it for you kind words. I have enjoyed meeting with you and my team was thrilled to be working with you as well. I am sorry I wasn't there when the actual job took place but as you mentioned I did make sure a day before that my team knew exactly what needed to be done at your property. I remember you had mentioned the parking issue with the neighbor so I made sure my crew knew exactly where to park upon their arrival. Normally I am with my team at every single job but this was one of those rare occasion where I had to go out of town for an equipment need but I wanted to make sure everything gets done as if I were there so I was in touch with my team before, during, and after the completion of the tree work. I want you to know I have built this company from ground up and I love what I do, therefore, your satisfaction, your safety and safety of your property as well as safety of my team is my number one priority. At Arborex Tree Service, we do not want to be know as just another tree service company. We would like to be known as a respectful, courteous, knowledgeable, extremely careful, and dedicated to our customers needs and satisfactions every single time. I look forward to working with you in future.
Penny Y.
08/2014
5.0
tree service
+ -1 more
We had trimmed a few trees ourselves the previous day and had already taken one truck load to the local dump. Usman cleaned up the next load for us, saving us the time and trouble of loading our truck and making a second trip. Usman is very nice and has an efficient team of workers.
Description of Work: They came one day and ground up some stumps, then returned and trimmed two trees - took about 4 bottom branches off, also took a large dead hanging branch from a really high tree and another big branch from another tree that was protruding out about 15 feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Arborex Tree Services
It was great to work with you [member name removed]. I am glad you and I were able to share our experience of travel and I look forward to hearing from you about your Spain trip the next time you and I get to talk. I hope you had a great time and I look forward to working with you in future again.
Deshera M.
08/2014
5.0
tree service
+ -1 more
I purchased the service, I received an email stating the time and date when they would come and give me an estimate. For some reason there was a miscommunication and I called and he told me he could come to my house within 45 minutes. The owner came and gave me an estimate. He told me he could have the crew at my house within two hours. I agreed even though the final price was much more than I had planned to pay. The owner came back with his crew and all of their equipment!! They started to work and I watched in amazement as they all worked together and each one did their specific job. My yard looks so good!! I am very happy with the job. I have had several neighbors to ask me about the company and I have even recommended the company to some of my friends. Even though I spent more than I had planned to spend , I am glad that I did, I will definitely call them again. JOB WELL DONE!!
Description of Work: The service cut down and trimmed trees in my yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Response from Arborex Tree Services
Thank you for great comments, we greatly appreciate it. We have enjoyed working with you as well. It was a perfect day to get to your tree work since the weather was nice and it was just before all the rains and heavy winds starting to come in which was towards the end of the week. So I am glad the giant pine tree is no longer there hovering over your roof. We appreciate your passing our information to your friends and family and we hope to hear from you again as well. Thank you so much for your business.
Lisa T.
07/2014
5.0
tree service
+ -1 more
The crew did a great job. They did an even better job than I had expected. I was very pleased with their work and will definitely utilize their services again.
Description of Work: Cut down dead limbs in trees all over my yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Arborex Tree Services
Thank you for putting in great words for us, we appreciate your business. We have enjoyed working with you as well and hope to hear from you again :)
Robin C.
07/2014
5.0
tree service
+ -1 more
i contacted arborex late last week to come quote on the removal of a large hickory tree that was leaning towards my house. if it fell on my house it would cut it in half like slicing a cake. mr ahmed called me right away and went by my house while i was at work, saving me the trouble of having to be there. from my yard he agreed that the tree was dangerous, shallow roots, and that he could cut it down and grind the stump for $1000. he set the date for monday, july 28. that morning he had a flat tire on one of the trailers for the stump grinder...you should see the rim. that put him behind for the whole day but at 6:40pm he showed up and had that tree down, the stump ground [ plus 3 other small ones for free] in less than two hours. that tree looked like it was at least 80-100 feet tall, a huge hickory, in my back yard. i am very happy with arborex tree service. they were fast, efficient, cordial, competitively priced, and didn't require me to lose time from work for the quote or to do the job. i would definitely hire them again.
Description of Work: he cut down a very tall hickory tree and ground 4 tree stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Keira K.
07/2014
5.0
tree service
+ -1 more
Quality work, professional service.
Description of Work: Tree removal and pruning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Arborex Tree Services
Thank you for your business. We have enjoyed trimming everything away from the house to achieve more sunlight in the process of beautifying your tree line & property. We hope to hear from you again and look forward to working with you. Thank you kindly
Lucy A.
07/2014
5.0
lawn service, tree service
+ 0 more
I was very pleased with the project. I had worried about the trees being very close to my house, with my satellite dish nearby, but they removed them with no issues. Very professional work!
Description of Work: Cut down 2 multi-trunk, large trees in a difficult area, trimmed back other trees and shrubs. He and his team arrived promptly and worked quickly and professionally, cleaning up beautifully after themselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Arborex Tree Services
Thank you for your recommendation and review, we appreciate it. My team and I always want to treat our customers like we would want to be treated therefore your property, it's safety, and it's clean up once we are done IS OUR NUMBER 1 PRIORITY. This is what we thrive for. We thank you for your business and hope to hear from you again.
Valerie H.
07/2014
5.0
tree service
+ -1 more
I had originally seen an excellent review on Angie's List by an Arborex customer and decided to call. My next door neighbor was also interested and I contacted the owner and asked if we should both buy one of the specials. The owner Usman Ahmad said "no"; instead, I should first have him come and do a free estimate. I was impressed! He came to my house, coordinating his visit so that he could also speak to my neighbor. He gave me his assessment regarding the trees on my property and gave me a very nice discount. I was not home when the work was done but my next door neighbor was and she was impressed with how professional the workers looked, how they wore appropriate safety items, how they helped each other and cleaned up after themselves. Usman came back himself later that evening to walk over the property with me, explained everything that was done and made suggestions for the remaining trees - for example, the crepe myrtles will need trimming back this fall, but no sooner than that due to the shock of nearby tree removal. Needless to say, whenever that needs to be done, I will have Usman do it! This is my first experience removing trees from my property and I had to have a lot removed. It's still a little strange to see all the open space but I am very happy to know the trees were removed appropriately (they were either diseased or causing a hazard to my house) with no compromise to my house or yard.
Description of Work: Removed 11 trees. ground the stumps, trimmed branches overhanging house on several other trees, removed poison ivy from trunk of large tree, removed all debris
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from Arborex Tree Services
Thank you for your kind review I appreciate it. I have enjoyed working with you and the neighbor, it was a lot of fun :) Thank you for choosing us among the competition and waiting on me while I was away for vacation right after our initial estimate. I am glad you like all the open space after the tree removal. You are absolutely right, it will take some getting used to with all this light and open area, especially by the screened porch, the giant pear tree had really shadowed the porch. Once removed, I could tell the big difference, the porch became brighter :) Thank you for your business, I appreciate it and look forward to hearing from you in winter for the crepe myrtle trimming.
Robert A.
07/2014
5.0
tree service
+ -1 more
On July 5, 2014, I purchased a $219 Angie's List Big Deal for $500 of professional tree service from Arborex Tree Services. On July 15, Usman Ahmad, owner of Arborex Tree Services, came to my home to get an understanding of the work that I wanted to have done and provide an cost estimate to complete those services. I found Usman's advice as to what should be done to accomplish my objectives to be very helpful. The estimate provided included credit for the $500 purchased through the Angie's List Big Deal, and I believed that the estimate provided was very reasonable. I subsequently sought to schedule the service, and I found Usman to be very responsive to my inquiries. We agreed to perform the work on July 21 at 8:30 AM. Usman and his crew of 6 arrived at 8:20 AM, and by 10:15 AM the work was complete and they were heading off to the next job. I am totally satisfied with the work that Arborex performed. They completed everything that I expected. Usman effectively conveyed to the crew what needed to be done. He was careful to consult with me during the work to make sure that they were meeting my needs & expectations. The crew was hard working and efficient. Pruning the pine trees located near to the house required that each branch be tied off before the cut and then lowered to the ground. The process was coordinated perfectly. I will use Arborex Tree Services again for any tree trimming or tree removal needs, and will recommend them to my friends and neighbors.
Description of Work: Remove 2, 15-year old Bradford Pear trees including grinding stumps. Selectively prune 3 tall pine trees located very near to the house with many branches overhanging the house. Selectively prune 2 large Mulberry trees with many branches that were overhanging the driveway, and remove various undergrowth in the area of these trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,159
Response from Arborex Tree Services
Thank you for a great review, I appreciate your business. I respect your privacy needs at your property due to the possible upcoming changes in your community and neighborhood so I personally made sure my crew knew exactly what to prune and how much to trim back, trimming away from property without loosing any privacy. I am glad you have liked what we have done at your property with your tree removal and trimming and I hope to work with you again in future. Thank you for your business again.
GARY T S.
07/2014
5.0
tree service
+ -1 more
They cut down trees on 2 of my properties. Cut down an apple tree and a pear tree in the front/back yard of 1 townhome. They also cut down a Red Tip bush that had grown to the size of a tree in the back yard of another townhome. He was excellent and he did extra work for me as well.
Description of Work: Cut down trees
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Arborex Tree Services
It was nice to work with you and thank you for your business. The first town home opened up really nicely after the apple tree from the back and the pear tree from front got removed. Also, the other town home was over crowded with random trees in the backyard so cleaning that up made a big difference. I thank you for your business, good review, and look forward to working with you in future.
Dan H.
07/2014
5.0
lawn service, tree service
+ 0 more
They say you shouldn't always go with the cheapest estimate, but we did -- and the job was done to 100% satisfaction. I called Usman on a Monday after having gotten three estimates from other companies. All four companies had top reviews on Angie's List. I don't hire anyone without good AL reviews. Not only were we getting our trees down, but I was also calling on behalf of our neighbors on either side. Our nine (9) trees were the smallest job of the three; the neighbors on both sides were having dozens of trees (mostly very tall pines) taken out of their heavily wooded back yards as well as tall pines taken out of their fronts. Usman was going to be in the neighborhood that night as he had another job nearby, so he was able to come and give an estimate the day I called. His estimate for 2 of the 3 properties was considerably lower (hundred$) than any of the others; I didn't have him estimate the third as that neighbor had decided to go with another provider (who I didn't get an estimate from as that provider didn't have a single review on Angie's). After more review checking that night, I called Usman the next morning and told him he had the job. As it turns out, a job he had scheduled for the next day or two cancelled as they had unexpected company show up early for the 4th of July weekend..... Usman and his excellent crew showed up at 7:30 on Wednesday morning, just two days after I called for an estimate, and began work at the neighbor's. They got everything she originally wanted done that day, but she decided to get even more done as the quality of the job and the price were so good. Usman gave her just as a good a price on the additional work as he did on the original estimate. Usman and crew showed up at 7:30 on Thursday to finish her job and to start and finish ours. That morning, the neighbor on the other side (who was going to go with a low estimate he got from some guy who put flyers in our mailboxes the prior week) spoke with Usman and got an estimate. Usman's estimate was higher, but after a bit of haggling, the neighbor got Usman to lower the price (as Usman's trucks, stump grinders, etc. we all here anyhow) and the new job for the second neighbor was scheduled. By the end of a second, very hot, very long day on Thursday (well past 7:00), they were done with us and had already begun work on the third job. They had even worked through a brief torrential downpour that day. His crew was excellent and thoroughly professional. According to Usman, they've been working with him for, if I recall correctly, 8 or 9 years. They're all related... fathers and sons, uncles and nephews, etc. As one ages out, another fills his place. They work seamlessly together, often communicating just with hand gestures and body language (the chainsaws make it a bit hard to communicate verbally). Not a one of them ever seemed to slack off... because their co-workers are family and they're all going home together. Among them are a few tree climbers and then the rest all seem cross-trained to do everything else that's needed. Usman himself was around all day and does more than just supervising... saw him driving the Bobcat, moving trees, etc. Always nice when the boss can actually do the jobs he's got his crew doing. Along with being professional, Usman seems like a really nice guy with a good sense of humor and an easy demeanor. He also cares about his crew. The third neighbor wanted his job done on the 4th of July, but Usman turned down some quick money in order to make sure his group got to enjoy the long holiday weekend. He also makes sure his guys are well fed and well hydrated throughout the day. Usman and his crew took every precaution possible to make sure that damage to the lawn, garden, etc. was as minimal as possible. They used one path between two properties to drive the equipment, Bobcat, stump grinder, etc. through. After the rain, as the ground was soft and wet, they discontinued using the Bobcat and moved the huge logs from the back to the front using a manual device that they physically rolled back and forth. I guess if we didn't want him to use the Bobcat at all (it does tear up the lawn), he would have done so (but the price would have been higher, I'm assuming). They moved my container gardens in the backyard out of the way at the start of the day and moved them all back at the end. In the front, they even dug up a number of plants around two of the pines before taking it down. After it was done and the stumps were ground, they put the plants back in. Even with precautions, though, there's bound to be some damage when huge logs and limbs are falling from the sky. One log rolled onto a plank in the ramp of our shed. They replaced it. While bringing some logs out on the Bobcat, one end got caught on some pickets in the fence and broke them. As these pickets were in the front of the fence and rather visible, his crew took matching weathered pickets from a not visible part of the fence in the back and used them as replacements. They then replaced the pickets in the back with new ones. They did exactly what I, as the homeowner, would do to make the best repairs instead of doing what so many others would have done... just put new (unsightly) pickets in the front where they had originally broken. Out of all three properties and nearly 40 really big trees taken down, these were the only damages that occurred. So... in short.... we had excellent work done at an excellent price. We will definitely hire them again for future tree work.
Description of Work: Arborex took down eight (8) 120'+ tall pines from the front and back yards and a large maple that was close to the house. Ground all of the stumps (including a 3' diameter one left in the back from many years ago) and removed all debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from Arborex Tree Services
It has been my pleasure to work with you and your neighbors. Thank you for choosing us among the competition so I really appreciate the opportunity. My crew and I have worked non-stop 2 and a half days between three houses and it was challenging yet very enjoying. Early July mid day heats, rain, down pour, and wetness, but most importantly, as your review describes, my crew and I were hard at work and stayed motivated to get things done in a professional manner - when the machine/ equipment wasn't useable due to wetness in the ground, we carried logs and debris out manually and finished the job. At the end we were able to earn business at three houses, thanks to you and your referrals, my team and I are very thankful and were happy to accept the challenge. I hope to work with you in future again. Thank you
Keith S.
07/2014
5.0
tree service
+ -1 more
Estimate visit. He listened carefully to our vision, walked about and added further details based upon a wealth of prior experience, knowledge of environmental and regulatory guidelines and an artistic eye. Work visit. The crew of 8 met and walked property for 30 minutes to ensure all were clear on scope of work. Continually stepped back to ensure that wishes of owner were carried out..not just what the climbers wanted. Mr Ahmad's team has been with him for 9 years. They are quick, coordinated and highly skilled. The overarching goal of increasing the beauty of the property was completed flawlessly.
Description of Work: Performed vista pruning by limbing-up approximately 75 trees. Cleaned up brush, debris and low hanging limbs in another quadrant to also open views. Resultant leaves, brush and limbs were wood choppered and organic material spread across ground.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from Arborex Tree Services
Thank you for allowing my team and I to be a part of such a beautiful property and it's views towards the lake and beyond, we have enjoyed working with you and thank you for your business. It was a long hot day but after limbing up over 75 trees and removing over 20 trees, the vista view from your property out towards the lake was finally completed/achieved. Before and after photos and views amazing. I would also like to take a moment to thank you for taking the time needed to express your needs and explain your views during our initial consultation meeting, listening and understanding to your needs was vital to my success towards your satisfaction in this project. It was also during our initial meeting when I realized how important it was to you that my crew and I pay great attention to details to accomplish everything aspect of this project to enhance the vista view to the lake. My team and I are very thankful for the opportunity and look forward to working with you in future.
Glenda M.
07/2014
5.0
tree service
+ -1 more
Description Of Work: After finally convincing my husband that the pines in our front yard should be cut down to enhance the growth of grass, I read several reviews on Angie's List. I called Arborex, left a message, and Usman returned my called in a very short period of time. We scheduled an appointment and Usman arrived on time. He was cordial and we were impressed with his overall demeanor. We felt his price was reasonable and actually had approximately fifteen pines limbed, as well as having seven pines cut down. In fact, we were so pleased with Usman and his professional approach that we did not get another estimate, although while working I ALWAYS got three bids. We felt the price was reasonable and thus opted to go with the price quoted. The cost reflected is after a senior discount, as well as a discount for being a member of Angie's List. Usman and his team went above and beyond our expectations. He was prompt and thoughtful in our dealings with him. The pines were rather large trees. All tress were cut, limbs mulched, stumps ground, and all debris hauled away. The driveway was cleaned, debris blown off the street, the hammock was re-hung, and all outdoor tables, chairs, etc., returned to their original location --- after leaves, etc., removed. An example of the work ethic of this team was their determination to finish the job. A storm was approaching and Usman continued to use the remote-controlled stump grinder as the rain was coming down! I wouldn't recommend this, especially since it was lightning, but he continued as his workers waited patiently inside their trucks. The team arrived together and left together. Usman shared with us that he has had the same team (seven men) working with him for nine years. It is obvious he is committed to his crew, takes care of them, and they in turn are dedicated workers. Our neighbors were impressed and shared our opinion that they have never seen men work as fast as this team. They were knowledgeable, each knew their role, and were awesome! Needless to say, if we need a tree service in the future we will call Arborex. Just maybe I can persuade my husband to have more pines cut down. We only have 55 to go!!!! We highly recommend Usman and would use him again without hesitation.
Description of Work: Cut down seven large pine trees, ground stumps, and limbed approximately fifteen large pines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Response from Arborex Tree Services
Thank you so much for such a kind review here on Angie's list, we have really enjoyed working with you. It was a lot of work to remove all the trees needed removal, trim the remaining trees, and grinding all the needed stumps and roots. Your review have really covered everything that went on during this project so thank you for leaving me speechless with your great review :) I hope to hear from you soon and I look forward to working with you in future.
Kimberly J.
07/2014
5.0
tree service
+ -1 more
Arborex removed a flowering tree which had branches overhanging my gutters and also removed a large shrub near my driveway. Also, a stump was ground. My flowering tree was surrounded by bushes, and the bushes were not harmed. I am very pleased with the results.
Description of Work: Aborex removed a tree and large shrub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Arborex Tree Services
Beautiful crepe myrtle was planting at the wrong spot and you didn't like the way flowers were creating constant mess in your walk way. I am happy that the process went smooth and your needs were met accordingly. I hope to work with you in future again. Thank you
holly R.
07/2014
5.0
tree service
+ -1 more
I called three companies from Angie's list and Usman from Arborex answered immediately and offered to come give me an estimate. My schedule is a little crazy so I mentioned the most convenient time for me would be a two hour time slot a week out and he didn't hesitate to say he would be there then. He showed up on time, early really, for the estimate, was friendly, super professional and obviously concerned with making sure he had answered my questions. At this point I still hadn't heard back from the other companies, but no matter. I was so impressed with Usman, I didn't even bother to get other quotes, I hired him on the spot. He scheduled our job and sent me an insurance certificate before they got started. On the day of the job, he and his team showed up at 8 am and got right to work. Everyone was friendly and polite and it was just awesome to watch them work. These men were so clearly experienced, it was like watching a well choreographed ballet. I have never seen such teamwork. When they were done, they cleaned up everything, including some brush that had been left behind by the city when they did the yard waste pick up in the morning. I realize this all sounds a little over the top, but I have hired over twenty different contractors in the last ten years to help update this house and I have never been happier with a job.
Description of Work: Arborex cut down three huge trees and several other medium size trees and ground all the stumps as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Arborex Tree Services
Thank you so much for an awesome review, I really appreciate it. As you knew these trees were extremely challenging to get to but my team and I accepted this challenge with open hearts. The large Oak located at the back of the property was hanging over the roof of your house, the neighbor's roof, and on the power lines along Duke Street. Since your house is located at the corner of the two very busy streets, we constantly watched for the trees, ourselves, as well as for the passing by traffic. At times we had to stop the traffic to get the limbs/ tree debris out of the way. People were taking advance of the red light traffic signals to watch my climbers 100 feet up in the air roping the branches down. At the end we really enjoyed the challenge and finished the long day with exactly what you had hired me for to begin with, removal of the all the desired trees, stumps ground, and all debris removed completely. I now pass by your house and see all the open space which was once covered with all the trees and I must say, it looks pretty around the house now :) I thank you for choosing me over the competition, I am happy you were 100% satisfied and I look forward to working with you in future.
Darrell K.
07/2014
5.0
tree service
+ -1 more
Excellent service, great communication. Usman is very professional and courteous. He quickly made an appointment, on the morning of the 9am appointment he called to verify and say he was able to come early. Usman arrived before 8am and gave me a written estimate. I was very pleased with the price. I purchased the Angies Big Deal for $219 ($500 worth of services), the estimate came to $875 total. I only had to pay an additional $375 with the Big Deal credit. Usman was back in fifteen minutes with a crew. He was like Gru and his minions, about seven little guys in yellow T-shirts and hard hats running around and climbing trees. It took about two hours to complete the work and clean up the debris. I could not be happier with the service. Usman was very helpful in suggesting what needed to be done and to make it look right. I would definitely use him again.
Description of Work: Tree three large crepe myrtles. Removed one crepe myrtle. Trimmed three other trees, removing some large limbs 30 feet up. Also removed previous trimming debris as well as the new debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$875
Response from Arborex Tree Services
Thank you for your business {removed member name}, I have enjoyed working with you and glad that I was hired to make your property even more beautiful. It worked out great the day I came by because since than it has been raining non-stop. The crepe myrtle trimming has really opened up your side yard and rest of the trimming makes everything look back in the order again. I thank you for your business and look forward to working with you in future again.
Barbara H.
07/2014
5.0
tree service
+ -1 more
Everything went well. Usman called to say he was running late for the estimate through no fault of his own, gave a good price, and scheduled the work within a week. He and his crew showed up on time, got right to work, suggested a few other branches that should be removed, finished and cleaned up quickly and thoroughly. Good job all around.
Description of Work: Cut down one tree that was overhanging our house and cut back branches on several others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$569
Response from Arborex Tree Services
Thank you for the opportunity to service your property for tree remove/trimming needs, we appreciate your business and have enjoyed working with you. You were easy to work with and open to suggestions, it all worked out great and now you wouldn't need any tree trimming for a long time. But when you do need tree work - I look forward to hearing from you at that time. Thank you for your business.
Steve S.
07/2014
5.0
tree service
+ -1 more
The team was very complete with their process. Precision was required to remove the tree. They came in and in no time the tree was down and the yard was cleaned up. I highly recommend this company.
Description of Work: Usman and his team removed a tree from our backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$369
Response from Arborex Tree Services
Thank you for your positive review and for your business. Your tree was challenging and we loved it :) but your neighbor's tree was also a challenging one but we were equally exacted to take on that challenge as well. In no time my team and I were able to get both of the trees down simultaneously and hauled them away. I know the lawn is important to you therefore we made sure the lawn on both properties were left extremely clean and free of any debris. Thank you for your business again and we look forward to hearing from you again.
Irene F.
07/2014
3.0
tree service
+ -1 more
I had some sick trees that I wanted to keep and some trees that needed dead branches removed. When the guy came out his only solution to the sick trees issue was to cut them all down, much more expensive - about 800 a tree. I had him trim the tree that needed the top cut off since it had been broken off before I owned the property 3 years ago.(One of the ones he wanted to remove) I felt somewhat trapped to use them since I had already bought the coupon before he came on site. Get estimates before you do this so you know what it should cost. This is one time I didn't heed my own advice. I then went to Bartlett Tree Experts, who treated the 6 trees in the back for rust and told me all the trees would live. So if you want to keep trees that look like they need help, I would call them. They charged me 189 per treatment to treat 6 trees for rust. You need 2 to 3 treatments. In other words, I got to keep my 6 trees for what Arborex was going to charge me to remove one.
Description of Work: Cut tree limbs from 4 trees. Topped off one tree that was damaged. Costs includes 250 toward 500 worth of work so only paid about 550. Took them about half an hour.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$800
Response from Arborex Tree Services
Thank you for your business and we have enjoyed working with you. As I had advise in our initial meeting "we are not equipped to treat trees for diseases and will be happy to trim the over grown trees and dead branches". I'm sorry that you have felt that you were trapped but in reality you weren't trapped at all. Almost 95% of our customers buy our Angies' list coupon before they get an estimate from you. At any given time if any of the customer's think that this deal might not have been for them, they simply get a 100% refund. SO NO TRAPPING SIMPLY OFFERING A GOOD SERVICE only to those who need it. Also, there was only one 2 story tall diseased large Bradford Pear tree which was quoted for $800 due to it's location, size, fence and patio underneath it, and extreme root system which had needed to be ground, rest of the trees were quoted less than $100 to remove each. So saying the price to remove each tree was $800 is completely incorrect. We were able to get the 9 front yard trees trimmed within an hour because I have large team (8 guys in my crew) who went to work immediately upon our arrival, we had three guys climbing and removing dead limbs, two guys with large extension saws cutting branches, and rest of the 3 were quickly cleaning up and chipping the material. If it weren't for my large crew it would have taken us a much longer time. Thank you for your business again and for next time, please don't have feel trapped, if the service isn't for you than simply ask for refund and this is true not only for Arborex Tree Service but any other service that you buy on Angie's list.
Iris E.
07/2014
5.0
tree service
+ -1 more
It was a Big Deal purchase. They were fine and it worked out well. I was just going to get the large tree in my yard trimmed and then I decided to go ahead and just cut it down and get some other trees trimmed because some of the limbs were hanging on my power line. When I called them, the gentleman was really nice and cordial. We talked and set up the time they had to come out and do the work. He even trimmed a tree that I didn't think he was going to trim but he ended up trimming it. I spent an additional $700. He was very responsive.
Description of Work: They cut down a tree and trimmed some other trees in the yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$949
Response from Arborex Tree Services
Thank you so much for your business. I am glad the large over hanging the roof Oak tree is gone, your new roof will no longer be damaged any longer with the tree. Also all the dead and large branches overhanging the front door entrance were not healthy so I am happy you and your family are much safer now. On the other side of the property the trees were commingled in the electric wires and we trimmed those away as well to keep electric cables clear and to keep the tree healthy. We hope to hear from you again and look forward to working with you in future.
Susan R.
06/2014
5.0
tree service
+ -1 more
Mr. Ahmad provided consultation, expertise in recommendations and together we determined I did not need significant tree removal. However, Mr. Ahmad was most courteous, responsive, helpful and kind. Moreover, Mr. Ahmad has the highest integrity for the provision of services, in this case not overselling and meeting the needs of the customer at the time of service. A true testimony of character in addition to the tree expertise for which he is known. I know who to call when needed. I have referred several neighbors to him for services needed. Thank you.
Description of Work: Consultation and estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Response from Arborex Tree Services
Thank you for the sweetest comments, I greatly appreciate it. I have enjoyed meeting with you as well and look forward to working with you in future. However, at this time it didn't look like you had needed any major tree trimming or removal done, therefore I had recommended a refund from Angie's list and use the coupon when you will need it in the future. Looking forward to meeting with you again.
JJ S.
06/2014
5.0
tree service
+ -1 more
Arborex contacted me shortly after I had used Angie's List to notify them of my interest in having my very large, old oak trees trimmed for safety reasons. The trees are only 15 ft from my house and overhang our roof, barn, deck, several sheds, and our child's play area. We set up a date for an estimate, at which point I was told the work I wanted done would cost far more than the $500 I had budgeted ($750 minus $250 for Angie's List "Big Deal" = $500 out of pocket). But, they said they would come out and get the highest-priority dead limbs cleaned up and then keep working until they had done $750 of work. When I returned home after the workday, I saw that they had actually ended up doing all of the recommended work, much more than had been promised. They had cleaned up the yard and deck nicely. The trees looked really good, and all the dangerous limbs were gone. I was very happy with the work and will be calling Arborex back when I need work done on the giant oaks in my front yard.
Description of Work: Trimmed large oak trees over house, deck, barn, and sheds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Arborex Tree Services
My favorite "The beautiful Oaks" property. I absolutely love your property because of all of the beautiful old oaks located on it. Thank you for letting us be part of preserving two of the Oaks, we take pride in our work and have enjoyed removing the dead wood from those trees from top to bottom. I am happy now the tree is much safer and more enjoyable for shade or to for your children to play underneath it. I hope we can get together in near future to do the same to the other trees as well so that they can be healthier, more enjoyable, and most importantly SAFE. Thanks again for a great review :)
Walter R.
06/2014
5.0
tree service
+ -1 more
They were prompt with communications and service, offered us a good deal on the work, and did a great job. We would definitely hire them again!
Description of Work: They limbed a dozen trees, removed an old dead tree in the backyard, and cut down a few smaller trees in the front and side of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Arborex Tree Services
As soon as you had told me you were getting ready to list your house for sale I had immediately looked at your house with a "buyer's point of view" to see how I can beautify your property to make it more attractive and give it a great curb appeal it had needed without spending an arm and a leg. Thank you for letting us service your property for tree trimming and removal needs. I am happy since it looks much more open, brighter, cleaner, and more appealing, buying or selling a house is one of the most important decisions we ever make in our lives and I thank you for letting us part of this experience. Thank you again for a great review, we look forward to working with you at your new home.
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Service Categories
Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing
FAQ
Arborex Tree Services is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.