Arborex Tree Services

Tree Service, Lawn and Yard Work, Landscaping,

About us

Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.

Services we don't offer

Landscaping/ Lawn & Yard Maintenance not offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,004 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 476-500 of 1004 reviews

Susan M.
09/2014
5.0
landscaping, mulch, tree service
  + 1 more
Usman was very easy to work with. He was very professional and responsive to calls and texts. He did the work we agreed upon during the estimate and more. His crew even removed some dead limbs that were not discussed at no extra charge. He was very flexible as I asked for a price for an extra tree while they were working. The team did a fabulous job and cleaned up very well behind themselves. He was not a pushy salesman and gave honest estimates. I asked about the wood chips and he said I could have them if I wanted. Now I have beautiful trees and tons of mulch to spread. I would definitely use Arborex again. I should note the price included a $249 Angie's List discount. It's also important to note that he accepts credit payment which is a very nice feature.
Description of Work: I have quite a few very large trees with dead lower limbs removed. Some of the dead limbs were VERY high in the tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Arborex Tree Services
Thank you kindly for your great review, we appreciate it and have enjoyed working with you. Thank you for being super flexible with your schedule. I am super happy for all of the dead branches gone because they were a clear threat to you and your vehicles. Not only the dead branches are gone but the property looks prettier and it appears to be more light on the ground now. I am glad you are able to use the mulch. Please keep a close eye on the large oak in the backyard which has been struck by lightening. Hope to work with you again.

Michele C.
09/2014
5.0
tree service
  + -1 more
Service provided was excellent. They were very responsive, prompt and easy to work with. Should we need tree removal services, we'll definitely use them again.
Description of Work: Usman and his crew helped remove a very large oak from my backyard and branches from another tree that were dangling on a power line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Arborex Tree Services
It was our pleasure to work with you, you were very nice to work with as well and scheduling was extremely easy as well. Thank you for your kind words. We hope to work with you again. Thank you

Kenni L.
09/2014
5.0
tree service
  + -1 more
They showed up early but that was okay. They worked very professionally. They cleaned up before they left. The neighbors were impressed too. Very good work. A big thank you !!!! Jeff and Kenni Lassiter
Description of Work: Cut 5 trees down and trimmed 7 trees then cleaned up behind themselves. Did a FRANTASIC job and will use their service again and again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,348

Response from Arborex Tree Services
Thank you for your review and kid words towards us, we appreciate it and look forward to working with you again. We had a great time getting everything cleaned up at your house and hope to hear from you again.

Raj R.
09/2014
5.0
tree service
  + -1 more
Came as promised and finished job to satisfaction overall did a good job, would definitely recommend and likely to use for future needs.
Description of Work: grind stump and some runner roots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Arborex Tree Services
Thank you for your business and review, we look forward to working with you again.

Arcot R.
09/2014
5.0
tree service
  + -1 more
That service turned out very good. They came out and cut 2 trees for us. They were also very nice.
Description of Work: I purchased a deal from this company for $249 for $500 of professional tree service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Mary Ellen M.
09/2014
5.0
tree service
  + -1 more
I met with the owner, I showed him what needed to be done. He said he could take care of it without me being home. Work was performed as promised. No need to follow up for incomplete work,etc.
Description of Work: I purchased a deal from this company to remove a large dead tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Arborex Tree Services
Thank you, it was nice to work with you and meeting with you. We hope to work with you again. Thank you

Glenn W.
09/2014
5.0
lawn service, tree service
  + 0 more
It went exceptionally well. We had never had this sort of service done before but picked Arborex based on reviews here (along with a coupon). Usman contacted me very soon after I purchased the coupon. We scheduled a time for him to come out and look at the work involved. We walked throughout the yard, and he gave us some advice on the work along with some ideas we asked him about. We asked him about a tree we had that we thought was "growing funny" (our words) and he let us know it was diseased and he explained what was wrong and said we should removed it (so we added it to the list of work). After he provided us an estimate, there was no pressure at all and he said "just think about it and get back with him". We did, along with some slight changes to the work. He was very flexible, and the work was scheduled. Part of the adjusted work was us dropping a couple things out that were in a secluded area no one would see(to save a few dollars etc..) He went ahead and did that work "at no charge since I thought you wanted them gone, and I had my machine here anyway". That level of service is definitely unheard of in this day and age. I almost hate leaving such a nice review since I know we will be using these guys again. I don't want them to become so popular that it will be impossible to book them! ;-)
Description of Work: Removed trees and bushes. Trimmed trees that were against the house. Ground stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$865

Susan F.
09/2014
5.0
lawn service, tree service
  + 0 more
I purchased Angie's List - Big Deal for professional tree service on August 31, 2014. I had several trees that needed limbed up and trimmed. The service was with Arborex Tree Services. An estimate was provided on 9/3/2014 and the work was completed on 9/4/2014. Everyone was professional, courteous, efficient, and on time. While they were here I decided to also have a large, diseased pine tree removed. I was very impressed by this company and could not be happier with their work! All the debris was cleaned up and the yard, driveway,sidewalks and street were left without any sign of the work that had been done. I felt the price to be very reasonable. I will definitely use this company again for future tree services. I HIGHLY recommend this company to anyone needing tree service! You won't be disappointed!
Description of Work: Limbed up trees, trimmed crepe myrtle, took down a large pine tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Heather S.
09/2014
5.0
tree service
  + -1 more
Usman was very responsive and easy to work with. I had an opportunity to interact with his workers and found them friendly and pleasant to talk with. The job was done very quickly and they did a great job cleaning up. I wish that I had a better understanding of the condition my yard would be in after a stump grinding (I've never seen or had it done before), but this is hardly their fault. Guess I'll be looking for a yard coupon now! :) I would not hesitate to use them again or to recommend them to friends and family.
Description of Work: Arborex removed 2 very large trees from our front yard, a pine in the back, and also did some trimming. We also had them grind the stumps in the front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

James C.
09/2014
5.0
tree service
  + -1 more
Arborex Tree Service always showed up exactly when they said they would. They provided a free estimate with an Angie's List member discount and stuck to the estimated price. They showed up at 8:30 am and were finished at 9:30 am. All the big top branches were lowered to the ground with a rope system rather than cutting them and hoping for the best landing. I was impressed with the professional procedures they used. Even the remaining sawdust was blown off the walkway and driveway. Of the 6 men that showed up, all were friendly and courteous. I would highly recommend this tree service and would use them again.
Description of Work: Cut down a large two trunk tree from our front lawn and remover everything, branches and trunk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$644

Elizabeth P.
09/2014
5.0
tree service
  + -1 more
The owner supervisor was very professional. Worked with us on the price, gave us a good deal. They were very efficient and did a good job. I have no bad comment to make about him.
Description of Work: They cut down four dead trees in our front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Jeffrey S.
09/2014
5.0
tree service
  + -1 more
I got a quote from another company that was considerably and will be requesting a refund for the deal.
Description of Work: I purchased a deal from this company.
Rating CategoryRating out of 5
$219

Linda N.
09/2014
5.0
tree service
  + -1 more
Everything went great. I bought the 'Big Deal' and as promised the company contacted me within 48 hours. They were at my house days later and cut down a tree and trimmed another. They were very professional and made sure I was happy with the work or had any concerns. They did a nice job cleaning up afterwards. Their stump grinder was broken when they came the first time, however, they returned on LABOR day to grind the stump and did a very good job. I had a lot of roots sticking out of the ground that they also took care of. They have great equipment and a large staff so they were in and out in about 30 minutes. They communicated both through angies list messaging system and phone. Would definitely recommend them and use them again.
Description of Work: Cut down a tree and ground the stump and roots and trimmed another tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$560

Rajeev S.
08/2014
5.0
tree service
  + -1 more
That service turned out good. They removed 2 trees and 2 stumps. A crew came out and I did have pay additional. They told me that price upfront and I a paid about $190 more.
Description of Work: I purchased a deal from this company for $219 for $500 worth of professional tree service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$409

Response from Arborex Tree Services
Thank you for your business, we appreciate it and have enjoyed working with you. It was tricky to get your trees out because it had rained the night before so these cypress trees were holding good amount of water as we were cutting them down. But it opened up the area a whole lot and brought some light there once the trees were gone. Thank you for choosing us for your tree work needs and we look forward to working with you again.

John N.
08/2014
4.0
tree service
  + -1 more
That turned out really well. He cut down a couple of trees for me. A crew came out and it took them one day to complete. They could have done a little bit better with their clean up so that is why I am giving them a B overall.
Description of Work: I purchased a deal from this company for $249 for $500 tree services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Arborex Tree Services
We have enjoyed working with you and glad the trees are not over hanging the house any longer. I regret it that you didn't like our clean up but I promise you the next time it will be excellent clean up once we are done. We are sorry if we missed something but we try our hardest to get it all cleaned up 100% once we are done. Thank you for your business I hope you will give us another opportunity to earn your business again.

Heather K.
08/2014
5.0
mulch
  + -1 more
This company was very easy to schedule and work with and their mulch was great. They communicated well via email which is my preference. They dropped the mulch in my driveway as requested. The mulch was as expected--tree service mulch is not triple-shredded, it is straight out of the mulch machine. It is wonderful for plants, but don't get tree service mulch if you expect it to look like something you would by in a bag.
Description of Work: This company delivered mulch as part of an Angie's List Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Arborex Tree Services
Thank you for review and kind words. we appreciate it and look forward to serving you again if need arises again. Thank you

Terence S.
08/2014
5.0
tree service
  + -1 more
Aborex was very friendly and cooperative in walking through the work I wanted to have done. It wasn't exactly what the big deal was for, but they adapted very well to my requests and did a very good job without me having to be there while they worked. It took a while to get the service done, but I wasn't in a hurry and they communicated accurate expectations for the timing. I would definitely use them again and recommend them to others.
Description of Work: I had them cut off the top of a dead tree and large number of various branch cleanup out of my reach.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Torin G.
08/2014
5.0
tree service
  + -1 more
Usman was very responsive. He followed up on my inquiry immediately and provided an estimate within 24 hours. Once we decided to go with it, his crew was on site the very same day. They did the work in a timely fashion and cleaned up after themselves. I wouldn't hesitate to recommend Arborex and will use them again when the need arises.
Description of Work: Tree Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stan G.
08/2014
5.0
tree service
  + -1 more
Usman Ahmad provided the price quote and supervised the crew. The price was substantially below other quotes I received for the job. The crew of six very quickly removed the trees, including a large hollow tree that extended over the house, fed them into a grinder parked on the street, and cleaned the site well at the end of the job. I extended the work twice, first from 3 to 4 trees, then then adding the trimming. Usman was easily reached by phone and was very responsive in getting the added work accomplished the very next day.
Description of Work: Cut down 4 trees and trimmed 4 others

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Glenda M.
08/2014
5.0
tree service
  + -1 more
Usman is without a doubt one of the most conscientious individuals we have ever had the opportunity to do business with. Previously we had several rather large pines removed and stumps ground by Arborex. They did an outstanding job which is outlined in a previous review for work completed on July 15, 2014. After working to remove the wood chips, roots, etc., it became apparent that this was something my husband (in his 70s with COPD) would not be able to complete. I called Usman and he said this was something he did not ordinarily do. Usman said normally they took down trees, ground stumps, and the landscaper usually had a grading company prepare the soil for sod. Usman called us back the following day and said he would make an exception since we had already spent a considerable amount of money. Usman showed up on a hot SATURDAY afternoon at 3:30PM with a bobcat, stump grinder, big truck, and another worker. They worked until after 8:30PM and left our yard in perfect condition. A large truckload of roots were hauled away, mulch was moved to our back yard, and the ground was leveled ready for sod. They worked non-stop and would not leave until all debris was blown away. I encouraged them to go; we would finish but they would not until everything was complete. I deliberately did not indicate the amount paid, since it was only a token amount of what this was actually worth. Words cannot convey our appreciation to Usman for all he has done for us. If this world was made up of individuals who treated their fellow human beings in the way Usman treated us, as well as his employees, this would be a different world indeed. Should we need tree service in the future, it is for sure we will call Arborex. We highly recommend Usman to anyone needing tree services; you will not be disappointed.
Description of Work: Removed roots remaining after trees and stumps removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Response from Arborex Tree Services
I'm speechless; thank you so much for an awesome review and kind words. I love working with you and [member name removed] and enjoyed chating with you everytime im there. Thank you again.

Butch G.
08/2014
5.0
tree service
  + -1 more
At the time we were trying to have the work done, there was a lot of rain and we did have to wait for scheduling. They were very easy to work with and they did a good job. With the price of the deal, the cost for the work was competitive to others. The work took them a little longer than expected and they worked well around my schedule which I was very impressed with. They hauled all of the debris away and left nothing behind. The only negative is how we had put down new grass seed in our back yard and it was looking to be growing very nice and their equipment tore up our backyard. I was surprised at how much it really tore up our yard and I think that they could have been more careful. We did expect some disturbance, but not as much as there was. Overall, we are still happy with the service they completed and we would contact them again.
Description of Work: We purchased a Big Deal for $249 for $500 of tree service. They removed two entirely large dead trees that were too close to our house as well as removing limbs from two other trees that were causing danger to our house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$879

Response from Arborex Tree Services
Thank you for taking time to write is a review and I appreciate your business. I feel much better about the dead tree being removed as well since it was almost over the house and the fence. However, I apologize about the disturbance in your lawn, we did try our best to keep the lawn avoided as much as possible but unfortunately due to the wetness in the soil there was only so much we could do. We were planning on removing most all of the wood without any equipment in your lawn but plans changed after seeing a lot of poison oak and inset inside (bees) the dead tree. However I promise you we will be more careful going forward. Thank you for your business and again and THANK YOU For NOT giving us negative rating due to the lawn stress.

Sandra R.
08/2014
5.0
tree service
  + -1 more
Arborex then removed their equipment, cleaned up and you would have never known they were here except the yard looked better! The team is very professional, pleasant, and their work was great value for the money. I strongly recommend them and will use them in the future.
Description of Work: Arborex removed a big tree from the front, small tree in back, and then cleared two areas and cut back trees away from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Arborex Tree Services
Loved working with you [member name removed], thank you for your business and kind words. We look forward to working with you in future. Thank you

James R.
08/2014
5.0
tree service
  + -1 more
Coupon for tree removal. 6 guys each with chainsaws and a huge wood chipper. 10 minutes max. Called in the afternoon and it was gone a few hours later.
Description of Work: Lightning strike tree removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Arborex Tree Services
Thank you for your great review. We thrive for best customer service and excellent tree work in an efficient and professional manner. That's just what we have done at your property as well. Thank you for your business.

William Y.
08/2014
5.0
tree service
  + -1 more
IT WENT VERY WELL, SEE ANSWER ABOVE
Description of Work: We contracted with Arborex Tree Services to remove large limbs from several trees that squirrels were using to access our roof. This was our first time to use Arborex; they will be our "first call" when future services are required. Here is what we liked: -The highly-professional owner's communication was outstanding in evaluating the required work we needed and in detailing how our needs could be addressed; - We appreciated the consideration shown in fitting our calendar. - The owner and his team arrived a few minutes ahead of schedule; The action plan was thoroughly reviewed before work was begun. - The climber tied-off cut each limb before cutting it so that it was lowered it to the ground where others of the team made sure that damage to the roof, the air conditioners, and surrounding property was avoided. - The limbs were quickly removed and chipped, and the work area was cleaned up before they left. - We were very pleased by all aspects of the experience, including the cost. -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$392

Response from Arborex Tree Services
Thank you for your business, we appreciate it. We have enjoyed working with you and love your backyard. It is beautiful where birds are chirping everywhere. I am so glad that you let me remove all the debris since you saw it was a quite a bit. Now that all of your trees are away from roof, gutters, and house, I know by now you have tackled the roof repairs as well. You are brave for getting up that steep roof so take a good care of yourself and I hope to work with you again..

James M.
08/2014
5.0
tree service
  + -1 more
It went extremely well. I would recommend them.
Description of Work: Cut down partial tree and remove existing logs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Arborex Tree Services
Thank you, we appreciate your business and we look forward to working with you in future.

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing

FAQ

Arborex Tree Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
Landscaping/ Lawn & Yard Maintenance not offered

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM